Synopsis
This report presents the findings from a survey of 155 healthcare providers regarding their Information & Communications Technology (ICT) budgets and staff allocation. The survey investigates how healthcare providers currently allocate their ICT budgets across the core areas of ICT spend, namely hardware, software, IT services, communications and consulting.
Scope
Understand how ICT budgets are set to change in 2013 in terms of their overall size.
Appreciate how budgets are allocated across the core elements of ICT spend, including hardware, software, services, communications and consulting.
Learn how ICT money is being spent in areas such as the data centre, applications, IT management and the network.
Establish how IT staff are typically allocated within healthcare providers.
Gain insight into with whom healthcare providers plan to spend their ICT money.
Summary
Why was the report written?
In order to provide a depth of insight into ICT vendors’ and service providers’ potential customers.
What is the current market landscape and what is changing?
Healthcare providers are investing widely in IT hardware and software in 2012. These areas are set to remain the key area of spending amongst healthcare providers in 2013.
What are the key drivers behind recent market changes?
While demand for client computing devices, networking equipment, and mainframes, is influencing healthcare providers’ investments on IT hardware, spending on electronic health record (EHR) systems, mobile health applications, and efforts to comply with new government regulations and standards is encouraging healthcare providers to invest in software.
What makes this report unique and essential to read?
Kable Market Research Market Research has invested significant resources in order to interview CIOs and IT managers about their IT Budgets. Very few IT analyst houses will have interviewed 150+ ICT decision makers in the healthcare sector in H2 2012.
Reasons To Buy
The average budget allocation of 17% for IT services signifies that providers are assigning significant importance to this area of ICT spending. Investment in IT services is largely fuelled by healthcare providers’ need to develop and integrate custom applications.
The burgeoning big data environment amongst healthcare providers is fuelling the demand for data centres.
With the increasing implementations of core and advanced ICT systems in the healthcare sector, the role of service support & help desks is gaining prominence to support these mission critical systems.
With the increasing adoption of cloud computing and enterprise mobility, the chances of losing confidential patient information is increasing, which is leading to steady spending on security software by healthcare providers.
To cope with the data connectivity demands of their mobile workforce, healthcare providers are spending X% of their total telecoms budgets on wireless data technologies including the likes of 3G, Long Term Evolution (LTE), and WiFi.
Table of Contents
1 Trends in ICT budgets
1.1 Introduction
1.2 Survey demographics
1.3 ICT budget changes
1.4 ICT budget allocation by core technology area
1.5 ICT budget allocation by function
1.6 ICT spending by entity
1.7 IT staff distribution
2 Detailed ICT budget allocations
2.1 Introduction
2.2 Hardware budget breakdown
2.3 Software budget breakdowns
2.4 Third party IT services expenditure
2.5 Telecommunications budget
3 Summary
3.1 Healthcare reforms and the implementation of e-health systems are driving ICT investments amongst healthcare providers
4 Appendix
4.1 Definitions
4.2 Further reading
4.3 Contact the authors
List Of Tables
Table 1: Healthcare – enterprise ICT survey geographic breakdown
Table 2: Healthcare – enterprise ICT survey breakdown by size band (number of employees)
Table 3: Recent and expected ICT budget changes among healthcare providers
Table 4: Healthcare providers’ (external) ICT budget allocation, 2012 and 2013
Table 5: Healthcare providers’ ICT budget allocation by function, 2012 and 2013
Table 6: Healthcare providers’ (external) ICT budget allocation by entity, 2012 and 2013
Table 7: Average allocation of full-time IT staff members in healthcare providers
Table 8: Healthcare providers’ average hardware budget allocation
Table 9: Average allocation of software budgets within healthcare providers
Table 10: Healthcare providers’ average software budget allocation by technology
Table 11: Healthcare providers’ average IT services budget allocation
Table 12: Healthcare providers’ average IT consulting services budget allocation
Table 13: Healthcare providers’ average telecommunications budget allocation
List Of Figures
Figure 1: Healthcare – enterprise ICT survey geographic breakdown
Figure 2: Healthcare – enterprise ICT survey breakdown by size band (number of employees)
Figure 3: Recent and expected ICT budget changes among healthcare providers
Figure 4: Healthcare providers’ (external) ICT budget allocation, 2012 and 2013
Figure 5: Healthcare providers’ ICT budget allocation by function, 2012 and 2013
Figure 6: Healthcare providers’ ICT budget allocation by entity, 2012 and 2013
Figure 7: Average allocation of full-time IT staff members in healthcare providers
Figure 8: Healthcare providers’ average hardware budget allocation
Figure 9: Average allocation of software budgets within healthcare providers
Figure 10: Healthcare providers’ average software budget allocation by technology
Figure 11: Healthcare providers’ average IT services budget allocation
Figure 12: Healthcare providers’ average IT consulting services budget allocation
Figure 13: Healthcare providers’ average telecommunications budget allocation
