Synopsis
This report presents the findings from a survey of 47 Indonesian enterprises regarding their Information & Communications Technology (ICT) investment trends. The survey investigates how Indonesian enterprises currently allocate their ICT budgets across the core areas of enterprise ICT expenditure: hardware, software, IT services, communications, and consulting.
Scope
This report presents the findings from a survey of 47 Indonesian enterprises regarding their Information & Communications Technology (ICT) investment trends. The survey investigates how Indonesian enterprises currently allocate their ICT budgets across the core areas of enterprise ICT expenditure: hardware, software, IT services, communications, and consulting.
The report illustrates the core technologies enterprises are investing in, including business intelligence, content management, mobility, and communications & collaboration. The survey also highlights the approach adopted by enterprises in Indonesia to purchase technology. Through Kable Market Research’s survey, the report aims to provide better insight to ICT vendors and services providers when pitching their solutions to enterprises in Indonesia.
In particular, it provides an in-depth analysis of the following:
• Understand how ICT budgets are set to change in 2014 in terms of their overall size.
• Appreciate how IT budgets are allocated across the core elements of IT spend, including hardware, software, services, communications, and consulting.
• Learn how IT rupiahs are being spent in areas such as the data centre, applications, IT management, and the network.
• Gain an understanding regarding which ICT functions Indonesian enterprises are interested in outsourcing.
• Identify Indonesian enterprises’ investment priorities based on their budget allocations across core technology categories such as business intelligence, content management, mobility, and communications & collaboration.
• Learn about the drivers that are influencing Indonesian enterprises’ investments in each technology category.
• Establish how Indonesian enterprises’ IT budgets are currently allocated across various segments within a technology category.
• Gain insight into how Indonesian enterprises plan to change their ICT budget allocations across various segments within a technology category.
• Understand the vendor mindshare for various core and advanced technology categories.
• Provides insight into Indonesian enterprises’ preferred buying approaches.
• Comprehend the business and IT objectives that Indonesian enterprises are looking to achieve through their IT investment strategies.
• Understand the factors that are influencing Indonesian enterprises’ decision to select an ICT provider.
Summary
• Kable Market Research’s survey of 47 Indonesian enterprises highlights that X% of respondents anticipate an increase in their ICT budgets slightly or significantly in 2014, which is an increase of X% compared to 2013.
• On average, enterprises plan to spend X% of their external ICT budgets on three core areas in 2014, which is higher than their combined budget allocation in 2013 (X%).
• The survey shows that X% of the average hardware budget is allocated to client computing technologies, primarily driven by the higher demand for PCs, laptops, media tablets, and smartphones.
Reasons To Buy
• This report will help readers to understand how Indonesian enterprise ICT landscape is set to change in 2014.
• Gain a view as to how ICT Rupiahs are being allocated in your target audience.
• The report covers a detailed breakdown of the opportunities within each of the core areas of ICT spend (hardware, software, IT services, telecommunications, and consulting.)
• The report will help users to gain a view of the current strategic objectives of Indonesian enterprises.
• The report will provide a detailed breakdown of the opportunities within selected technology categories (business intelligence, content management, mobility, and communications & collaboration).
• Understand the factors that are influencing Indonesian enterprises’ decision to select an ICT provider.
• Gain a view as to the business and IT objectives Indonesian enterprises are looking to achieve through their ICT investment strategies.
Table of Contents
1 Trends in ICT budgets
1.1 Introduction
1.2 Survey demographics
1.3 ICT budget changes
1.4 ICT budget allocation by core technology area
1.4.1 Hardware budget breakdown
1.4.2 Software budget breakdowns
1.4.3 Third party IT services expenditure
1.4.4 Telecommunications budget
1.5 ICT budget allocation by function
1.6 Outsourced IT functions
2 ICT investment priorities and vendor mindshare
2.1 Introduction
2.2 Core technology investment priorities
2.2.1 Business intelligence
2.2.2 Content management
2.2.3 Mobility
2.2.4 Communications & collaboration solutions
3 ICT procurement trends
3.1 Introduction
3.2 Purchasing channels
3.3 Business objectives influencing IT investment strategy
3.4 IT objectives influencing IT investment strategy
3.5 ICT provider selection
4 Summary
4.1 Indonesian enterprises are increasing their expenditure in disruptive technologies to gain differentiation in the global marketplace
5 Appendix
5.1 Definitions
5.2 Further reading
5.3 Contact the authors
List Of Tables
Table 1: Indonesian enterprise ICT survey industry breakdown
Table 2: Indonesian enterprise ICT survey breakdown by size band (number of employees)
Table 3: Recent and expected ICT budget changes among Indonesian enterprises
Table 4: Indonesian enterprises’ (external) ICT budget allocation, 2013 and 2014
Table 5: Indonesian enterprises’ average hardware budget allocation
Table 6: Indonesian enterprises’ average software budget allocation by technology
Table 7: Indonesian enterprises’ average IT services budget allocation
Table 8: Indonesian enterprises’ average IT consulting services budget allocation
Table 9: Indonesian enterprises’ average telecommunications budget allocation
Table 10: Indonesian enterprises’ ICT budget allocation by function, 2013 and 2014
Table 11: Outsourced IT functions - Indonesian enterprises’ current and future outsourcing priorities
Table 12: Current and future investment priorities of Indonesian enterprises across core technologies
Table 13: Business intelligence – Indonesian enterprises’ current and future investment priorities
Table 14: Business intelligence – vendor mindshare among Indonesian enterprises
Table 15: Content management – Indonesian enterprises’ current and future investment priorities
Table 16: Content management – vendor mindshare among Indonesian enterprises
Table 17: Mobility – Indonesian enterprises’ current and future investment priorities
Table 18: Mobility – vendor mindshare among Indonesian enterprises
Table 19: Communications & collaboration solutions – Indonesian enterprises’ current and future investment priorities
Table 20: Communications & collaboration solutions – vendor mindshare among Indonesian enterprises
Table 21: Indonesian enterprises' preferred approach to buying technologies
Table 22: Business objectives which influence Indonesian enterprises' IT investment strategy
Table 23: IT objectives which influence Indonesian enterprises' IT investment strategy
Table 24: Factors influencing Indonesian enterprises' decision to choose an ICT provider
List Of Figures
Figure 1: Indonesian enterprise ICT survey industry breakdown
Figure 2: Indonesian enterprise ICT survey breakdown by size band (number of employees)
Figure 3: Recent and expected ICT budget changes among Indonesian enterprises
Figure 4: Indonesian enterprises’ (external) ICT budget allocation, 2013 and 2014
Figure 5: Indonesian enterprises’ average hardware budget allocation
Figure 6: Indonesian enterprises’ average software budget allocation by technology
Figure 7: Indonesian enterprises’ average IT services budget allocation
Figure 8: Indonesian enterprises’ average IT consulting services budget allocation
Figure 9: Indonesian enterprises’ average telecommunications budget allocation
Figure 10: Indonesian enterprises’ ICT budget allocation by function, 2013 and 2014
Figure 11: Outsourced IT functions - Indonesian enterprises’ current and future outsourcing priorities
Figure 12: Current and future investment priorities of Indonesian enterprises across core technologies
Figure 13: Business intelligence – Indonesian enterprises’ current and future investment priorities
Figure 14: Business intelligence – vendor mindshare among Indonesian enterprises
Figure 15: Content management – Indonesian enterprises’ current and future investment priorities
Figure 16: Content management – vendor mindshare among Indonesian enterprises
Figure 17: Mobility – Indonesian enterprises’ current and future investment priorities
Figure 18: Mobility – vendor mindshare among Indonesian enterprises
Figure 19: Communications & collaboration solutions – Indonesian enterprises’ current and future investment priorities
Figure 20: Communications & collaboration solutions – vendor mindshare among Indonesian enterprises
Figure 21: Indonesian enterprises' preferred approach to buying technologies
Figure 22: Business objectives which influence Indonesian enterprises' IT investment strategy
Figure 23: IT objectives which influence Indonesian enterprises' IT investment strategy
Figure 24: Factors influencing Indonesian enterprises' decision to choose an ICT provider
