Summary
This report presents the findings from a survey of 1,057 medium-sized enterprises regarding their Information and Communications Technology (ICT) investment trends. The survey investigates how medium-sized enterprises currently allocate their ICT budgets across the core areas of enterprise ICT expenditure: hardware, software, IT services, communications, and consulting.
Key Findings
- Kable's survey shows that medium-sized enterprises are allocating maximum proportion (X%) of their ICT budget to in 2014.
- In 2014, X% of medium-sized enterprises are planning to increase their ICT expenditure in IT services, compared to (X%) in 2013.
- Kable's survey reveals that while X% of organizations favor buying technologies directly from suppliers, X% prefer to buy them from local resellers.
Synopsis
This report presents the findings from a survey of 1,057 medium-sized enterprises regarding their Information and Communications Technology (ICT) investment trends. The survey investigates how medium-sized enterprises currently allocate their ICT budgets across the core areas of enterprise ICT expenditure: hardware, software, IT services, communications, and consulting.
The report illustrates the core technologies enterprises are investing in, including enterprise applications, business intelligence, communications and collaboration, and cloud computing. The survey also highlights the approach adopted by medium-sized enterprises to purchase technology. Through Kable's survey, the report aims to provide better insight to ICT vendors and services providers when pitching their solutions to medium-sized enterprises.
In particular, it provides an in-depth analysis of the following:
- Understand how ICT budgets are set to change in 2014 in terms of their overall size.
- Appreciate how IT budgets are allocated across the core elements of IT spend, including hardware, software, services, communications, and consulting.
- Learn how IT money is being spent in areas such as the data centre, applications, IT management and the network.
- Gain an understanding regarding which ICT functions medium-sized enterprises are interested in outsourcing.
- Identify medium-sized enterprises' investment priorities based on their budget allocations across core technology categories such as enterprise applications, business intelligence, communications and collaboration, and cloud computing.
- Learn about the drivers that are influencing medium-sized enterprises' in each technology category.
- Establish how medium-sized enterprises' IT budgets are currently allocated across various segments within a technology category.
- Gain insight into how medium-sized enterprises plan to change their ICT budget allocations across various segments within a technology category.
- Understand the vendor mindshare for various core and advanced technology categories.
- Provides insight into medium-sized enterprises' preferred buying approaches.
- Comprehend the business and IT objectives that medium-sized enterprises are looking to achieve through their IT investment strategies.
- Understand the factors that are influencing medium-sized enterprises' decision to select an ICT provider.
Reasons To Buy
- This report will help readers to understand how the medium-sized enterprises' ICT landscape is set to change in 2014.
- Gain a view as to how ICT money is being allocated in your target audience.
- The report covers a detailed breakdown of the opportunities within each of the core areas of ICT spend (hardware, software, IT services, telecommunications and consulting.)
- The report will help users to gain a view of the current strategic objectives of medium-sized enterprises.
- The report will provide a detailed breakdown of the opportunities within selected technology categories (enterprise applications, business intelligence, communications and collaboration, and cloud computing).
- Understand the factors that are influencing medium-sized enterprises' decision to select an ICT provider.
- Gain a view as to the business and IT objectives medium-sized enterprises are looking to achieve through their ICT investment strategies.
Table Of Contents
1 Trends in ICT budgets
1.1 Introduction
1.2 Survey demographics
1.3 ICT budget changes
1.4 ICT budget allocation by core technology area
1.4.1 Hardware budget breakdown
1.4.2 Software budget breakdowns
1.4.3 Third party IT services expenditure
1.4.4 Telecommunications budget
1.5 ICT budget allocation by function
1.6 Outsourced IT functions
2 ICT investment priorities and vendor mindshare
2.1 Introduction
2.2 Core technology investment priorities
2.2.1 Enterprise applications
2.2.2 Business intelligence
2.2.3 Communications and collaboration
2.2.4 Cloud computing solutions
3 ICT procurement trends
3.1 Introduction
3.2 Purchasing channels
3.3 Business objectives influencing IT investment strategy
3.4 IT objectives influencing IT investment strategy
3.5 ICT provider selection
4 Summary
4.1 Medium-sized enterprises are investing in disruptive technologies to improve their revenues and achieve competitive edge
5 Appendix
5.1 Definitions
5.2 Further reading
5.3 Contact the authors
List Of Tables
Table 1: Medium-sized enterprises' ICT survey geographic breakdown
Table 2: Medium-sized enterprises' ICT survey industry breakdown
Table 3: Recent and expected ICT budget changes among medium-sized enterprises
Table 4: Medium-sized enterprises' (external) ICT budget allocation, 2013 and 2014
Table 5: Medium-sized enterprises' average hardware budget allocation
Table 6: Medium-sized enterprises' average software budget allocation by technology
Table 7: Medium-sized enterprises' average IT services budget allocation
Table 8: Medium-sized enterprises' average IT consulting services budget allocation
Table 9: Medium-sized enterprises' average telecommunications budget allocation
Table 10: Medium-sized enterprises' ICT budget allocation by function, 2013 and 2014
Table 11: Outsourced IT functions - medium-sized enterprises' current and future outsourcing priorities
Table 12: Current and future investment priorities of medium-sized enterprises across core technologies
Table 13: Enterprise applications - medium-sized enterprises' current and future investment priorities
Table 14: Enterprise applications - vendor mindshare among medium-sized enterprises
Table 15: Business intelligence - medium-sized enterprises' current and future investment priorities
Table 16: Business intelligence - vendor mindshare among medium-sized enterprises
Table 17: Communications and collaboration - medium-sized enterprises' current and future investment priorities
Table 18: Communications and collaboration - vendor mindshare among medium-sized enterprises
Table 19: Cloud computing solutions - medium-sized enterprises' current and future investment priorities
Table 20: Cloud computing solutions - vendor mindshare among medium-sized enterprises
Table 21: Medium-sized enterprises' preferred approach to buying technologies
Table 22: Business objectives which influence medium-sized enterprises' IT investment strategy
Table 23: IT objectives which influence medium-sized enterprises' IT investment strategy
Table 24: Factors influencing medium-sized enterprises' decision to choose an ICT provider
List Of Figures
Figure 1: Medium-sized enterprises' ICT survey geographic breakdown
Figure 2: Medium-sized enterprises' ICT survey industry breakdown
Figure 3: Recent and expected ICT budget changes among medium-sized enterprises
Figure 4: Medium-sized enterprises' (external) ICT budget allocation, 2013 and 2014
Figure 5: Medium-sized enterprises' average hardware budget allocation
Figure 6: Medium-sized enterprises' average software budget allocation by technology
Figure 7: Medium-sized enterprises' average IT services budget allocation
Figure 8: Medium-sized enterprises' average IT consulting services budget allocation
Figure 9: Medium-sized enterprises' average telecommunications budget allocation
Figure 10: Medium-sized enterprises' ICT budget allocation by function, 2013 and 2014
Figure 11: Outsourced IT functions - medium-sized enterprises' current and future outsourcing priorities
Figure 12: Current and future investment priorities of medium-sized enterprises across core technologies
Figure 13: Enterprise applications - medium-sized enterprises' current and future investment priorities
Figure 14: Enterprise applications - vendor mindshare among medium-sized enterprises
Figure 15: Business intelligence - medium-sized enterprises' current and future investment priorities
Figure 16: Business intelligence - vendor mindshare among medium-sized enterprises
Figure 17: Communications and collaboration - medium-sized enterprises' current and future investment priorities
Figure 18: Communications and collaboration - vendor mindshare among medium-sized enterprises
Figure 19: Cloud computing solutions - medium-sized enterprises' current and future investment priorities
Figure 20: Cloud computing solutions - vendor mindshare among medium-sized enterprises
Figure 21: Medium-sized enterprises' preferred approach to buying technologies
Figure 22: Business objectives which influence medium-sized enterprises' IT investment strategy
Figure 23: IT objectives which influence medium-sized enterprises' IT investment strategy
Figure 24: Factors influencing medium-sized enterprises' decision to choose an ICT provider
