Synopsis
This report presents the findings from a survey of 67 Dutch enterprises regarding their Information & Communications Technology (ICT) investment trends. The survey investigates how Dutch enterprises currently allocate their ICT budgets across the core areas of enterprise ICT expenditure: hardware, software, IT services, communications, and consulting.
Scope
This report presents the findings from a survey of 67 Dutch enterprises regarding their Information & Communications Technology (ICT) investment trends. The survey investigates how Dutch enterprises currently allocate their ICT budgets across the core areas of enterprise ICT expenditure: hardware, software, IT services, communications, and consulting.
The report illustrates the core technologies enterprises are investing in, including enterprise applications, content management, security, and IT systems management. The survey also highlights the approach adopted by enterprises in the Netherlands to purchase technology. Through Kable Market Research’s survey, the report aims to provide better insight to ICT vendors and services providers when pitching their solutions to enterprises in the Netherlands.
In particular, it provides an in-depth analysis of the following:
• Understand how ICT budgets are set to change in 2014 in terms of their overall size.
• Appreciate how IT budgets are allocated across the core elements of IT spend, including hardware, software, services, communications, and consulting.
• Learn how IT Euros are being spent in areas such as the data centre, applications, IT management and the network.
• Gain an understanding regarding which ICT functions Dutch enterprises are interested in outsourcing.
• Identify Dutch enterprises’ investment priorities based on their budget allocations across core technology categories such as enterprise applications, content management, security, and IT systems management.
• Learn about the drivers that are influencing Dutch enterprises’ investments in each technology category.
• Establish how Dutch enterprises’ IT budgets are currently allocated across various segments within a technology category.
• Gain insight into how Dutch enterprises plan to change their ICT budget allocations across various segments within a technology category.
• Understand the vendor mindshare for various core and advanced technology categories.
• Provides insight into Dutch enterprises’ preferred buying approaches.
• Comprehend the business and IT objectives that Dutch enterprises are looking to achieve through their IT investment strategies.
• Understand the factors that are influencing Dutch enterprises’ decision to select an ICT provider.
Summary
• Kable Market Research’s survey of 67 Dutch enterprises highlights that X% of respondents anticipate an increase in their ICT budgets in 2014, which is an increase of X% compared to 2013.
• According to Kable Market Research’s survey, Dutch enterprises are planning to invest X% of their external ICT budgets in hardware, software, and IT services in 2014, which is more than the combined allocation in 2013 (X%).
• Dutch enterprises are allocating the highest proportion of their hardware budgets to client computing (X%) followed by investments in mainframes (X%) in 2013.
Reasons To Buy
• This report will help readers to understand how the Netherlands enterprise ICT landscape is set to change in 2014.
• Gain a view as to how ICT Euros are being allocated in your target audience.
• The report covers a detailed breakdown of the opportunities within each of the core areas of ICT spend (hardware, software, IT services, telecommunications, and consulting.)
• The report will help users to gain a view of the current strategic objectives of Dutch enterprises.
• The report will provide a detailed breakdown of the opportunities within selected technology categories (enterprise applications, content management, security, and IT systems management).
• Understand the factors that are influencing Dutch enterprises’ decision to select an ICT provider.
• Gain a view as to the business and IT objectives Dutch enterprises are looking to achieve through their ICT investment strategies.
Table of Contents
1 Trends in ICT budgets
1.1 Introduction
1.2 Survey demographics
1.3 ICT budget changes
1.4 ICT budget allocation by core technology area
1.4.1 Hardware budget breakdown
1.4.2 Software budget breakdowns
1.4.3 Third party IT services expenditure
1.4.4 Telecommunications budget
1.5 ICT budget allocation by function
1.6 Outsourced IT functions
2 ICT investment priorities and vendor mindshare
2.1 Introduction
2.2 Core technology investment priorities
2.2.1 Enterprise applications
2.2.2 Security
2.2.3 Content management
2.2.4 IT systems management
3 ICT procurement trends
3.1 Introduction
3.2 Purchasing channels
3.3 Business objectives influencing IT investment strategy
3.4 IT objectives influencing IT investment strategy
3.5 ICT provider selection
4 Summary
4.1 Dutch enterprises are making increased ICT investments to enhance their operating efficiency and achieve differentiation
5 Appendix
5.1 Definitions
5.2 Further reading
5.3 Contact the authors
List Of Tables
Table 1: Dutch enterprise ICT survey industry breakdown
Table 2: Dutch enterprise ICT survey breakdown by size band (number of employees)
Table 3: Recent and expected ICT budget changes among Dutch enterprises
Table 4: Dutch enterprises’ (external) ICT budget allocation, 2013 and 2014
Table 5: Dutch enterprises’ average hardware budget allocation
Table 6: Dutch enterprises’ average software budget allocation by technology
Table 7: Dutch enterprises’ average IT services budget allocation
Table 8: Dutch enterprises’ average IT consulting services budget allocation
Table 9: Dutch enterprises’ average telecommunications budget allocation
Table 10: Dutch enterprises’ ICT budget allocation by function, 2013 and 2014
Table 11: Outsourced IT functions – Dutch enterprises’ current and future outsourcing priorities
Table 12: Current and future investment priorities of Dutch enterprises across core technologies
Table 13: Enterprise applications – current and future investment priorities
Table 14: Enterprise applications – vendor mindshare amongst Dutch enterprises
Table 15: Security – Dutch enterprises’ current and future investment priorities
Table 16: Security – vendor mindshare amongst Dutch enterprises
Table 17: Content management – Dutch enterprises’ current and future investment priorities
Table 18: Content management – vendor mindshare amongst Dutch enterprises
Table 19: IT systems management – Dutch enterprises’ current and future investment priorities
Table 20: IT systems management – vendor mindshare amongst Dutch enterprises
Table 21: Dutch enterprises' preferred approach to buying technologies
Table 22: Business objectives which influence Dutch enterprises’ IT investment strategy
Table 23: IT objectives which influence Dutch enterprises’ IT investment strategy
Table 24: Factors influencing Dutch enterprises' decision to choose an ICT provider
List Of Figures
Figure 1: Dutch enterprise ICT survey industry breakdown
Figure 2: Dutch enterprise ICT survey breakdown by size band (number of employees)
Figure 3: Recent and expected ICT budget changes among Dutch enterprises
Figure 4: Dutch enterprises’ (external) ICT budget allocation, 2013 and 2014
Figure 5: Dutch enterprises’ average hardware budget allocation
Figure 6: Dutch enterprises’ average software budget allocation by technology
Figure 7: Dutch enterprises’ average IT services budget allocation
Figure 8: Dutch enterprises’ average IT consulting services budget allocation
Figure 9: Dutch enterprises’ average telecommunications budget allocation
Figure 10: Dutch enterprises’ ICT budget allocation by function, 2013 and 2014
Figure 11: Outsourced IT functions - Dutch enterprises’ current and future outsourcing priorities
Figure 12: Current and future investment priorities of Dutch enterprises across core technologies
Figure 13: Enterprise applications – Dutch enterprises’ current and future investment priorities
Figure 14: Enterprise applications – vendor mindshare amongst Dutch enterprises
Figure 15: Security – Dutch enterprises’ current and future investment priorities
Figure 16: Security – vendor mindshare amongst Dutch enterprises
Figure 17: Content management – Dutch enterprises’ current and future investment priorities
Figure 18: Content management – vendor mindshare amongst Dutch enterprises
Figure 19: IT systems management – Dutch enterprises’ current and future investment priorities
Figure 20: IT systems management – vendor mindshare amongst Dutch enterprises
Figure 21: Dutch enterprises’ preferred approach to buying technologies
Figure 22: Business objectives which influence Dutch enterprises’ IT investment strategy
Figure 23: IT objectives which influence Dutch enterprises' IT investment strategy
Figure 24: Factors influencing Dutch enterprises’ decision to choose an ICT provider
