Synopsis
This report presents the findings from a survey of 58 Belgian enterprises regarding their approach to Information & Communication Technology (ICT) procurement. The survey investigates the way that Belgian enterprises like to purchase technology, as well as the major IT and business objectives influencing their IT investment strategies.
Scope
Provides insights into Belgian enterprises’ preferred buying approaches.
Comprehend the business objectives that Belgian enterprises are looking to achieve through their IT investment strategy.
Appreciate the IT objectives that Belgian enterprises are looking to achieve through their IT investment strategy.
Understand the factors that are influencing Belgian enterprises’ decision to select an ICT provider.
Understand which organizational roles influence ICT purchasing decisions and signing off budgets.
Summary
Why was the report written?
To highlight the criteria on which Belgian enterprises select their ICT providers as well as the roles which have influence while making ICT purchasing decisions.
What is the current market landscape and what is changing?
Majority of respondents prefer to deploy technologies on-site, but Belgian enterprises are slowly moving towards hosted service models.
What are the key drivers behind recent market changes?
Belgian enterprises’ emphasis on cost cutting and reducing complexity is providing an impetus to adoption of managed and hosted services.
What makes this report unique and essential to read?
Kable Market Research Market Research has invested significant resources in order to interview CIOs and IT managers about their ICT Procurement. Very few IT analyst houses will have interviewed 50+ ICT decision makers in Belgian market in H2 2012.
Reasons To Buy
Most Belgian enterprises prefer to buy technologies direct from suppliers and then deploy them on- site rather than using a hosted model, primarily because of the stringent compliance and security policies.
In the face of continued economic uncertainty, ICT vendors are looking to develop solutions which enable enterprises to achieve operational efficiency and stimulate growth.
Many Belgian enterprises do not see growth opportunities in the current economy, devaluing the importance of IT as a significant driver for revenue growth.
Belgian enterprises consider price to be the one of the most important criteria in choosing an ICT provider, requiring ICT vendors to develop new pricing models.
With increasing complexity of the ICT environment, Belgian enterprises are faced with technology management issues.
Table of Contents
1 Enterprise ICT investment trends
1.1 Introduction
1.2 Survey demographics
1.3 ICT budget changes
1.4 ICT investment priorities
2 ICT procurement trends
2.1 Introduction
2.2 Purchasing channels
2.3 Business objectives influencing IT investment strategy
2.4 IT objectives influencing IT investment strategy
2.5 ICT provider selection
2.6 Influencers
2.7 ICT infrastructure environment complexity
3 Summary
3.1 Belgian enterprises’ ICT investment strategies revolve around improving efficiency and meeting internal SLAs
4 Appendix
4.1 Definitions
4.2 Further reading
4.3 Contact the authors
List Of Tables
Table 1: Belgian enterprise ICT survey industry breakdown
Table 2: Belgian enterprise ICT survey breakdown by size band (number of employees)
Table 3: Recent and expected ICT budget changes among Belgian enterprises
Table 4: Belgian enterprises’ current and future investment priorities across technology categories
Table 5: Belgian enterprises' preferred approach to buying technologies
Table 6: Business objectives which influence Belgian enterprises' IT investment strategy
Table 7: IT objectives which influence Belgian enterprises' IT investment strategy
Table 8: Factors influencing Belgian enterprises' decision to choose an ICT provider
Table 9: Influence of organizational roles in making ICT purchasing decisions and signing off budgets
Table 10: Complexity of ICT infrastructure in Belgian enterprises
List Of Figures
Figure 1: Belgian enterprise ICT survey industry breakdown
Figure 2: Belgian enterprise ICT survey breakdown by size band (number of employees)
Figure 3: Recent and expected ICT budget changes among Belgian enterprises
Figure 4: Belgian enterprises’ current and future investment priorities across technology categories
Figure 5: Belgian enterprises' preferred approach to buying technologies
Figure 6: Business objectives which influence Belgian enterprises' IT investment strategy
Figure 7: IT objectives which influence Belgian enterprises' IT investment strategy
Figure 8: Factors influencing Belgian enterprises' decision to choose an ICT provider
Figure 9: Influence of organizational roles in making ICT purchasing decisions and signing off budgets
Figure 10: Complexity of ICT infrastructure in Belgian enterprises
