Synopsis
This report presents the findings from a survey of 90 Canadian enterprises regarding their approach to Information & Communication Technology (ICT) procurement. The survey investigates the way that Canadian enterprises like to purchase technology, as well as the major IT and business objectives influencing their IT investment strategies.
Scope
Provides insights into Canadian enterprises’ preferred buying approaches.
Comprehend the business objectives that Canadian enterprises are looking to achieve through their IT investment strategy.
Appreciate the IT objectives that Canadian enterprises are looking to achieve through their IT investment strategy.
Understand the factors that are influencing Canadian enterprises’ decision to select an ICT provider.
Understand which organizational roles influence IT purchasing decisions and signing off budgets.
Summary
Why was the report written?
To highlight the criteria on which Canadian enterprises select their IT providers as well as the roles which have influence while making IT purchasing decisions.
What is the current market landscape and what is changing?
Canadian enterprise IT spending is expected to follow an upward trend after recovering from the macroeconomic debt crisis and their preference towards hosted services is also gaining traction.
What are the key drivers behind recent market changes?
Canadian enterprises’ emphasis on cost cutting and improving operational efficiency is fuelling the demand for hosted services.
What makes this report unique and essential to read?
Kable Market Research Market Research has invested significant resources in order to interview CIOs and IT managers about their IT Procurement. Very few IT analyst houses will have interviewed 90+ ICT decision makers in the Canadian market in H2 2012.
Reasons To Buy
The vast majority of Canadian enterprises prefer purchasing technologies directly from suppliers, followed by local and national resellers.
Canadian enterprises have rated ‘Improve supplier relationships’ on the lower side of the scale, with an average rating of X on a scale of 1 to 4. This suggests that enterprises’ focus is on their own operations, which is expected given the difficult trading conditions many are facing.
Geographical reach and financing options/payment terms no longer play a crucial role in IT vendor selection.
With respect to the authority over signing off budgets, enterprises state that CEOs are the most influential, with an average rating of X on a scale of 1 to 4
Several internal and external factors have a direct effect on the complexity of an enterprises’ ICT infrastructure. According to the survey, around X% of Canadian enterprises state that their ICT infrastructure is either somewhat complex or very complex.
Table of Contents
1 Enterprise ICT investment trends
1.1 Introduction
1.2 Survey demographics
1.3 IT budget changes
1.4 IT Investment priorities
2 ICT procurement trends
2.1 Introduction
2.2 Purchasing channels
2.3 Business objectives influencing IT investment strategy
2.4 IT objectives influencing IT investment strategy
2.5 IT provider selection
2.6 Influencers
2.7 ICT infrastructure environment complexity
3 Summary
3.1 Canadian enterprises prefer IT vendors with proven industry and functional expertise and competitive price points
4 Appendix
4.1 Definitions
4.2 Further reading
4.3 Contact the authors
List Of Tables
Table 1: Canadian enterprise ICT survey industry breakdown
Table 2: Canadian enterprise ICT survey breakdown by size band (number of employees)
Table 3: Recent and expected ICT budget changes among Canadian enterprises
Table 4: Canadian enterprises’ current and future investment priorities across technology categories
Table 5: Canadian enterprises' preferred approach to buying technologies
Table 6: Business objectives which influence Canadian enterprises' IT investment strategy
Table 7: IT objectives which influence Canadian enterprises' IT investment strategy
Table 8: Factors influencing Canadian enterprises' decision to choose an IT provider
Table 9: Influence of organizational roles in making IT purchasing decisions and signing off budgets
Table 10: Complexity of ICT infrastructure in Canadian enterprises
List Of Figures
Figure 1: Canadian enterprise ICT survey industry breakdown
Figure 2: Canadian enterprise ICT survey breakdown by size band (number of employees)
Figure 3: Recent and expected ICT budget changes among Canadian enterprises
Figure 4: Canadian enterprises’ current and future investment priorities across technology categories
Figure 5: Canadian enterprises' preferred approach to buying technologies
Figure 6: Business objectives which influence Canadian enterprises' IT investment strategy
Figure 7: IT objectives which influence Canadian enterprises' IT investment strategy
Figure 8: Factors influencing Canadian enterprises' decision to choose an IT provider
Figure 9: Influence of organizational roles in making IT purchasing decisions and signing off budgets
Figure 10: Complexity of ICT infrastructure in Canadian enterprises
