Synopsis
This report presents the findings from a survey of 616 large enterprises regarding their approach to Information & Communications Technology (ICT) procurement. The survey investigates the way that large enterprises like to purchase technology, as well as the major IT and business objectives influencing their IT investment strategies.
Scope
Provides insights into large enterprises’ preferred buying approaches.
Comprehend the business objectives that large enterprises are looking to achieve through their IT investment strategy.
Appreciate the IT objectives that large enterprises are looking to achieve through their IT investment strategy.
Understand the factors that are influencing large enterprises’ decision to select an ICT provider.
Understand which organisational roles influence ICT purchasing decisions and signing off budgets.
Summary
Why was the report written?
To highlight the criteria on which large enterprises select their ICT providers as well as the roles which have influence while making ICT purchasing decisions.
What is the current market landscape and what is changing?
Large enterprises exhibit a clear preference for deploying technologies on-site compared to as a hosted service. However, preference towards hosted deployments is set to increase in the coming months amongst these enterprises.
What are the key drivers behind recent market changes?
Large enterprises’ preference towards hosted deployments is expected to increase, owing to various advantages such as flexibility, easier management, and cost savings.
What makes this report unique and essential to read?
Kable Market Research Market Research has invested significant resources in order to interview CIOs and IT managers about their IT Procurement. Very few IT analyst houses will have interviewed 610+ ICT decision makers in the large enterprise market in H2 2012.
Reasons To Buy
The survey finds that large enterprises assign the highest average rating (X on a scale of 1 to 4) to the IT objective of ‘use IT to support revenue growth’.
Kable Market Research’s survey shows that large enterprises are assigning considerable importance to the objective of raising efficiency, which has the highest average rating of X on a scale of 1 to 4. This trend indicates that large enterprises are keen to ensure the optimum utilization of their resources amidst the uncertain economic environment.
Large enterprises attach significant importance to financial stability when making their vendor selection, assigning average rating of X out of 4.
ICT purchasing decisions in large enterprises are predominantly influenced by the CIO. Continuing technological development demands an understanding of the associated technology issues, impact and opportunities, and it is the CIO who is best placed to take a call on such technological implementations and their possible effect on a large organisation.
According to the survey, 74% of large enterprises state that their ICT infrastructure is either somewhat complex or very complex, signifying a related demand for IT systems management solutions and managed services.
Table of Contents
1 Enterprise ICT investment trends
1.1 Introduction
1.2 Survey demographics
1.3 ICT budget changes
1.4 ICT investment priorities
2 ICT procurement trends
2.1 Introduction
2.2 Purchasing channels
2.3 Business objectives influencing IT investment strategy
2.4 IT objectives influencing IT investment strategy
2.5 ICT provider selection
2.6 Influencers
2.7 ICT infrastructure environment complexity
3 Summary
3.1 Large enterprises are gradually increasing their adoption of hosted services to minimise ICT infrastructure complexity
4 Appendix
4.1 Definitions
4.2 Further reading
4.3 Contact the authors
List Of Tables
Table 1: Large enterprises – ICT survey geographic breakdown
Table 2: Large enterprises – ICT survey industry breakdown
Table 3: Recent and expected ICT budget changes among large enterprises
Table 4: Current and future investment priorities of large enterprises across core technologies
Table 5: Large enterprises’ preferred approach to buying technologies
Table 6: Business objectives which influence large enterprises’ IT investment strategy
Table 7: IT objectives which influence large enterprises’ IT investment strategy
Table 8: Factors influencing large enterprises’ decision to choose an ICT provider
Table 9: Influence of organizational roles in making ICT purchasing decisions and signing off budgets
Table 10: Complexity of the ICT infrastructure in large enterprises
List Of Figures
Figure 1: Large enterprises – ICT survey geographic breakdown
Figure 2: Large enterprises – ICT survey industry breakdown
Figure 3: Recent and expected ICT budget changes among large enterprises
Figure 4: Current and future investment priorities of large enterprises across core technologies
Figure 5: Large enterprises’ preferred approach to buying technologies
Figure 6: Business objectives which influence large enterprises’ IT investment strategy
Figure 7: IT objectives which influence large enterprises’ IT investment strategy
Figure 8: Factors influencing large enterprises’ decision to choose an ICT provider
Figure 9: Influence of organizational roles in making ICT purchasing decisions and signing off budgets
Figure 10: Complexity of the ICT infrastructure in large enterprises
