Synopsis
This report presents the findings from a survey of 45 Norwegian enterprises regarding their approach to Information & Communication Technology (ICT) procurement. The survey investigates the way that Norwegian enterprises like to purchase technology, as well as the major IT and business objectives influencing their IT investment strategies.
Scope
Provides insights into Norwegian enterprises’ preferred buying approaches.
Comprehend the business objectives that Norwegian enterprises are looking to achieve through their IT investment strategy.
Appreciate the IT objectives that Norwegian enterprises are looking to achieve through their IT investment strategy.
Understand the factors that are influencing Norwegian enterprises’ decision to select an ICT provider.
Understand which organizational roles influence ICT purchasing decisions and signing off budgets.
Summary
Why was the report written?
To highlight the criteria on which Norwegian enterprises select their ICT providers as well as the roles which have influence while making ICT purchasing decisions.
What is the current market landscape and what is changing?
Norwegian enterprises are proving to be quite optimistic, with most enterprises planning to increase their ICT budgets in 2013. Moreover, the preference towards hosted services is also gaining traction among Norwegian enterprises.
What are the key drivers behind recent market changes?
Norwegian enterprises’ emphasis on improving efficiency and reducing complexity is providing an impetus to adoption of managed and hosted services.
What makes this report unique and essential to read?
Kable Market Research Market Research has invested significant resources in order to interview CIOs and IT managers about their IT Procurement. Very few IT analyst houses will have interviewed 40+ ICT decision makers in the Norwegian market in H2 2012.
Reasons To Buy
The survey shows that Norwegian enterprises have closer relationships with local resellers compared to national resellers, as the former are in a much better position to offer instant support services to customers.
In the face of continued economic uncertainty, ICT vendors are looking to develop solutions which enable enterprises to achieve operational efficiency, improve customer satisfaction, and increase productivity.
Using IT to support revenue growth has been given a lower priority in the survey (with an average rating of X), as most Norwegian enterprises are looking to improve their operational efficiency, profitability, and customer service through the adoption of technologies.
Norwegian enterprises consider price to be the most important criteria in choosing an ICT provider, requiring ICT vendors to develop new pricing models.
With increasing complexity of the ICT environment, Norwegian enterprises are faced with technology management issues.
Table of Contents
1 Enterprise ICT investment trends
1.1 Introduction
1.2 Survey demographics
1.3 ICT budget changes
1.4 ICT investment priorities
2 ICT procurement trends
2.1 Introduction
2.2 Purchasing channels
2.3 Business objectives influencing IT investment strategy
2.4 IT objectives influencing IT investment strategy
2.5 ICT provider selection
2.6 Influencers
2.7 Complexity of the ICT infrastructure environment
3 Summary
3.1 Norwegian enterprises’ move towards the hosted model will drive the adoption of advanced technologies like cloud computing and virtualization
4 Appendix
4.1 Definitions
4.2 Further reading
4.3 Contact the authors
List Of Tables
Table 1: Norwegian enterprise ICT survey industry breakdown
Table 2: Norwegian enterprise ICT survey breakdown by size band (number of employees)
Table 3: Recent and expected ICT budget changes among Norwegian enterprises
Table 4: Norwegian enterprises’ current and future investment priorities across technology categories
Table 5: Norwegian enterprises' preferred approach to buying technologies
Table 6: Business objectives which influence Norwegian enterprises' IT investment strategy
Table 7: IT objectives which influence Norwegian enterprises' IT investment strategy
Table 8: Factors influencing Norwegian enterprises' decision to choose an ICT provider
Table 9: Influence of organizational roles in making ICT purchasing decisions and signing off budgets
Table 10: Complexity of the ICT infrastructure in Norwegian enterprises
List Of Figures
Figure 1: Norwegian enterprise ICT survey industry breakdown
Figure 2: Norwegian enterprise ICT survey breakdown by size band (number of employees)
Figure 3: Recent and expected ICT budget changes among Norwegian enterprises
Figure 4: Norwegian enterprises’ current and future investment priorities across technology categories
Figure 5: Norwegian enterprises' preferred approach to buying technologies
Figure 6: Business objectives which influence Norwegian enterprises' IT investment strategy
Figure 7: IT objectives which influence Norwegian enterprises' IT investment strategy
Figure 8: Factors influencing Norwegian enterprises' decision to choose an ICT provider
Figure 9: Influence of organizational roles in making ICT purchasing decisions and signing off budgets
Figure 10: Complexity of the ICT infrastructure in Norwegian enterprises
