Synopsis
This report presents the findings from a survey of 82 Dutch enterprises regarding their approach to Information & Communication Technology (ICT) procurement. The survey investigates the way that Dutch enterprises like to purchase technology, as well as the major IT and business objectives influencing their IT investment strategies.
Scope
Provides insights into Dutch enterprises’ preferred buying approaches.
Comprehend the business objectives that Dutch enterprises are looking to achieve through their IT investment strategy.
Appreciate the IT objectives that Dutch enterprises are looking to achieve through their IT investment strategy.
Understand the factors that are influencing Dutch enterprises’ decision to select an ICT provider.
Understand which organizational roles influence ICT purchasing decisions and signing off budgets.
Summary
Why was the report written?
To highlight the criteria on which Dutch enterprises select their ICT providers as well as the roles which have influence while making ICT purchasing decisions.
What is the current market landscape and what is changing?
ICT spending in Dutch enterprises is expected to remain depressed due to the economic slowdown in the Eurozone, however, their preference towards hosted services is gaining traction.
What are the key drivers behind recent market changes?
Dutch enterprises’ emphasis on cost cutting and reducing complexity is fuelling the adoption of hosted services.
What makes this report unique and essential to read?
Kable Market Research Market Research has invested significant resources in order to interview CIOs and IT managers about their ICT Procurement. Very few IT analyst houses will have interviewed 80+ ICT decision makers in the Dutch market in H2 2012.
Reasons To Buy
Dutch enterprises rate ‘cut costs’ as their most important business objective, with the highest average rating of X on a scale of 1 to 4.
Large enterprises in the Netherlands have a complex ICT infrastructure environment. Around X% of Dutch large enterprises in the survey state that they have either complex or somewhat complex ICT infrastructure.
Dutch enterprises consider price to be an important criteria in choosing an ICT provider, amidst the backdrop of tight business conditions.
IT objective of using IT to support revenue growth is of less importance for Dutch enterprises, with an average rating of X reflecting the tough economic conditions.
The survey shows that local resellers have an edge over national resellers due to their ability to provide additional value-added services and timely after-sales support.
Table of Contents
1 Enterprise ICT investment trends
1.1 Introduction
1.2 Survey demographics
1.3 ICT budget changes
1.4 ICT investment priorities
2 ICT procurement trends
2.1 Introduction
2.2 Purchasing channels
2.3 Business objectives influencing IT investment strategy
2.4 IT objectives influencing IT investment strategy
2.5 ICT provider selection
2.6 Influencers
2.7 Complexity of the ICT infrastructure environment
3 Summary
3.1 Dutch enterprises are choosing ICT providers based on their ability to provide specific functionality and industry expertise
4 Appendix
4.1 Definitions
4.2 Further reading
4.3 Contact the authors
List Of Tables
Table 1: Dutch enterprise ICT survey industry breakdown
Table 2: Dutch enterprise ICT survey breakdown by size band (number of employees)
Table 3: Recent and expected ICT budget changes among Dutch enterprises
Table 4: Dutch enterprises’ current and future investment priorities across technology categories
Table 5: Dutch enterprises' preferred approach to buying technologies
Table 6: Business objectives which influence Dutch enterprises' IT investment strategy
Table 7: IT objectives which influence Dutch enterprises' IT investment strategy
Table 8: Factors influencing Dutch enterprises' decision to choose an ICT provider
Table 9: Influence of organizational roles in making ICT purchasing decisions and signing off budgets
Table 10: Complexity of the ICT infrastructure in Dutch enterprises
List Of Figures
Figure 1: Dutch enterprise ICT survey industry breakdown
Figure 2: Dutch enterprise ICT survey breakdown by size band (number of employees)
Figure 3: Recent and expected ICT budget changes among Dutch enterprises
Figure 4: Dutch enterprises’ current and future investment priorities across technology categories
Figure 5: Dutch enterprises' preferred approach to buying technologies
Figure 6: Business objectives which influence Dutch enterprises' IT investment strategy
Figure 7: IT objectives which influence Dutch enterprises' IT investment strategy
Figure 8: Factors influencing Dutch enterprises' decision to choose an ICT provider
Figure 9: Influence of organizational roles in making ICT purchasing decisions and signing off budgets
Figure 10: Complexity of the ICT infrastructure in Dutch enterprises
