Synopsis
This report presents the findings from a survey of 136 UK enterprises regarding their approach to Information & Communication Technology (ICT) procurement. The survey investigates the way that UK enterprises like to purchase technology, as well as the major IT and business objectives influencing their IT investment strategies.
Scope
Provides insights into UK enterprises’ preferred buying approaches.
Comprehend the business objectives that UK enterprises are looking to achieve through their IT investment strategy.
Appreciate the IT objectives that UK enterprises are looking to achieve through their IT investment strategy.
Understand the factors that are influencing UK enterprises’ decision to select an ICT provider.
Understand which organisational roles influence IT purchasing decisions and signing off budgets.
Summary
Why was the report written?
To highlight the criteria on which UK enterprises select their IT providers as well as the roles which have influence while making IT purchasing decisions.
What is the current market landscape and what is changing?
UK enterprises are set to increase their IT spending in 2013. Kable Market Research’s survey shows that ICT spending in the UK is being driven by investments in core technology areas such as security, enterprise applications, IT systems management, and content management.
What are the key drivers behind recent market changes?
With enterprises being continuously exposed to malicious attacks on their business critical information, the demand for security solutions is growing.
What makes this report unique and essential to read?
Kable Market Research Market Research has invested significant resources in order to interview CIOs and IT managers about their IT Procurement. Very few IT analyst houses will have interviewed 130+ ICT decision makers in the UK market in H2 2012.
Reasons To Buy
Despite the uncertain economic conditions across Europe and the UK government’s large scale austerity measures which have impacted public sector ICT spend, the vast majority of respondents from Kable Market Research’s survey indicate that their IT budgets will remain at the same level or will increase in 2013.
With regards to the authority over signing off budgets, UK enterprises surprisingly give an equal rating to CEOs, CFOs, and CIOs.
UK enterprises rate ‘Improve supplier relationships’ with an average rating of X, indicating that enterprises’ focus is weighted more to their own operations, followed by their customers, amidst the difficult global economic outlook.
Investments in cloud computing are expected to grow with the penetration of this technology increasing from the current level of X% to Y% in the next twenty-four months, driven by factors such as lowering cost and complexity, and ease of use.
According to Kable Market Research’s survey, X% of enterprises have a somewhat complex ICT infrastructure with several hardware manufacturers, operating systems, databases, applications, and other elements.
Table of Contents
1 Enterprise ICT investment trends
1.1 Introduction
1.2 Survey demographics
1.3 IT budget changes
1.4 IT investment priorities
2 ICT procurement trends
2.1 Introduction
2.2 Purchasing channels
2.3 Business objectives influencing IT investment strategy
2.4 IT objectives influencing IT investment strategies
2.5 IT provider selection
2.6 Influencers
2.7 ICT infrastructure environment complexity
3 Summary
3.1 Although UK enterprises’ preference is for on-premise deployment, the demand for hosted applications is also gaining traction
4 Appendix
4.1 Definitions
4.2 Further reading
4.3 Contact the authors
List Of Tables
Table 1: UK enterprise ICT survey industry breakdown
Table 2: UK enterprise ICT survey breakdown by size band (number of employees)
Table 3: Recent and expected ICT budget changes among UK enterprises
Table 4: UK enterprises’ current and future investment priorities across technology categories
Table 5: UK enterprises' preferred approach to buying technologies
Table 6: Business objectives which influence UK enterprises' IT investment strategy
Table 7: IT objectives which influence UK enterprises' IT investment strategy
Table 8: Factors influencing UK enterprises' decision to choose an IT provider
Table 9: Influence of organizational roles in making IT purchasing decisions and signing off budgets
Table 10: Complexity of the ICT infrastructure in UK enterprises
List Of Figures
Figure 1: UK enterprise ICT survey industry breakdown
Figure 2: UK enterprise ICT survey breakdown by size band (number of employees)
Figure 3: Recent and expected ICT budget changes among UK enterprises
Figure 4: UK enterprises’ current and future investment priorities across technology categories
Figure 5: UK enterprises' preferred approach to buying technologies
Figure 6: Business objectives which influence UK enterprises' IT investment strategy
Figure 7: IT objectives which influence UK enterprises' IT investment strategy
Figure 8: Factors influencing UK enterprises' decision to choose an IT provider
Figure 9: Influence of organizational roles in making IT purchasing decisions and signing off budgets
Figure 10: Complexity of the ICT infrastructure in UK enterprises
