Mobile Banking Services in Africa: The Emergence of Mobile Savings, Credit and Insurance

Mobile Banking Services in Africa: The Emergence of Mobile Savings, Credit and Insurance

Category : ICT & Media
Sub Category : Banking Service
December  2015  Pages : 27



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Summary
This case study examines several of the most pertinent examples of mobile banking in Africa: Tigo Wekeza in Tanzania, Safaricom M-Shwari in Kenya, Econet Wireless Ecocash Loans in Zimbabwe, Orange Emergency Credit, Airtel Mobile Insurance in Ghana, and Safaricom Kilimo Salama in Kenya.

Key Findings - Understand why mobile banking is popular, and in some cases necessary, in Africa. - Examine the strategies used by some of Africas major MNOs and banks to grow their mobile businesses - Explore what impact regulation has on the field of mobile banking and insurance.
Reasons To Buy What is mobile banking and why is it prevalent in Africa? Why are MNOs eager to grow this part of their business? Which companies are heavily engaged with mobile banking? How might the mobile banking market develop in the coming years?
OVERVIEW
Catalyst
Summary
THE IMPORTANCE OF MOBILE MONEY IN AFRICA
Low bank account penetration rate has spurred mobile money adoption in Africa
Two main trends have been emerging over the last few years: the development of banking services and interoperability
ROAD TOWARD THE PROVISION OF MOBILE BANKING SERVICES
Mobile money services are very competitive in Africa, especially in southern and eastern areas
As competition increases, MNOs are becoming more interested in mobile banking services
The provision of banking services provides a competitive edge and allows MNOs to develop new revenue streams
Mobile banking services present huge opportunities for mobile operators in Africa
REGULATIONS AFFECT THE PROVISION OF MOBILE BANKING SERVICES
Convergence between banks and operators well underway, should become common in the next few years
MOBILE SAVINGS: OVERVIEW AND COMMERCIAL MODELS
Two different commercial models drive the mobile savings market
Tigo Wekeza in Tanzania
Safaricom M-Shwari in Kenya
MOBILE CREDIT: OVERVIEW AND COMMERCIAL MODELS
MNOs have developed credit facilities via mobile money systems and airtime distribution
Econet Wireless EcoCash loans in Zimbabwe
Orange Money Emergency Credit (pan-Africa)
MOBILE INSURANCE: OVERVIEW AND COMMERCIAL MODELS
The emergence of insurance cover based on airtime top-up presents a new opportunity to drive average recharge per user
Airtel Mobile Insurance in Ghana
Safaricom Kilimo Salama in Kenya
CONCLUSIONS
Mobile banking a vital aspect of financial inclusion, set to grow further if regulation allows
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