Synopsis
“Airport Retail Trends of Business Travelers in Asia-Pacific, 2012–2013” is a new report by Canadean that analyzes trends in airport retail and explores how opportunities and demand are set to change in 2012–2013. This report not only provides a comprehensive overview of business travelers visits and time spent at airport retail stores in 2012, but also showcases average expenditure. Additionally, it identifies average expenditure on food and beverages. This report identifies the product and purchasing trends at airport retail outlets, and the significance of websites in pre-planned purchases. In addition, this report outlines the key products that occupy the most airport retail space, and the survey analyzes the most popular products purchased by business travelers at airport retail outlets. Furthermore, the report provides insight into the key drivers that help promote frequent visits and identifies the most important business travelers concerns in purchasing at duty-free outlets. The report also provides access to information categorized by age, gender, annual income, and travel frequency.
Scope
Projects opinions and purchasing behaviors of business travelers and examines their expectations of total expenditure in airport retail outlets and necessary developments for better business travelers footfall.
Reveals the average expenditure of Asia-Pacific business travelers per visit to duty-free and duty paid airport retail outlets.
Uncover key challenges and opportunities in shopping at duty-free and duty paid outlets and identify the key actions required to overcome the challenges.
Perceive the significance of pre-planned and impulsive buying behaviors at airport retail outlets.
Identify key product categories that occupy the most airport retail space and recognize the most popular products purchased in the last six months at airport retail outlets.
Summary
Why was the report written?
This report is the result of an extensive survey drawn from Canadean’s exclusive panel of Asia-Pacific business travelers. This report provides the reader with a definitive analysis of trends in airport retail and explores how opportunities and demand are set to change in 2012–2013. Furthermore, this report not only grants access to the opinions and purchasing behaviors of travelers, but also examines their expectations of total expenditure in airport retail outlets and necessary developments for better business traveler footfall. The report also provides access to information categorized by age, gender, annual income, and travel frequency.
What is the current market landscape and what is changing?
The average expenditure of Asia-Pacific business travelers per visit to duty-free and duty paid airport retail outlets is US$104 and US$54 respectively.
What are the key drivers behind recent market changes?
Competitive prices, renowned brands at discounted prices, and last minute gifts were stated as the most important motivational factors of purchases at airport retail stores.
What makes this report unique and essential to read?
“Airport Retail Trends of Business Travelers in Asia-Pacific, 2012–2013” is a new report by Canadean that analyzes business travelers trends in airport retail and explores how opportunities and demand are set to change in 2012–2013. Furthermore, This report not only provides a comprehensive overview of business travelers visits and time spent at airport retail stores in 2012, but also showcases average expenditure. Additionally, it identifies average expenditure on food and beverages. This report identifies the product and purchasing trends at airport retail outlets, and the significance of websites in pre-planned purchases. In addition, this report outlines the key products that occupy the most airport retail space, and the survey analyzes the most popular products purchased by business travelers at airport retail outlets. Furthermore, the report provides insight into the key drivers that help promote frequent visits and identifies the most important business travelers concerns in purchasing at duty-free outlets. The report also provides access to information categorized by age, gender, annual income, and travel frequency.
Reasons To Buy
Overall, Asia-Pacific travelers declared that 46% of their purchases at duty-free airport retail stores were pre-planned, while 54% of purchases were impulsive in the last six months.
In total, 60% of their overall purchases made at duty paid airport retail outlets turned out to be impulsive, whereas the remaining 40% constituted pre-planned purchases in 2012.
Asia-Pacific business travelers identified ‘food, beverages and tobacco’, ‘perfumes, cosmetics and personal care’, and ‘apparel, accessories and luxury goods’ as the leading product categories that occupy the most airport retail space.
Business travelers purchased ‘tobacco’, ‘alcoholic beverages’, ‘perfumes, cosmetics and personal care’, and ‘jewelry, watches and accessories’ products more from duty-free airport retail shops in the last six months.
In total, 66%, and 63% of Asia-Pacific business travelers identified ‘stationery and cards’, and ‘printed media’ as key products purchased from duty paid shops.
Table Of Contents
1 Introduction
1.1 What is This Report About?
1.2 Definitions
1.3 Methodology
1.4 Profile of Survey Respondents
2 Executive Summary
3 Asia-Pacific Airport Retail: Business Travelers’ Store Visits and Duration
3.1 Business Travelers’ Average Shopping Frequency at Airport Retail Stores
3.1.1 Average shopping frequency of business travelers at airport retail stores by age
3.1.2 Average shopping frequency of business travelers at airport retail stores by gender
3.1.3 Average shopping frequency of business travelers at airport retail stores by annual income
3.2 Business Travelers’ Average Time Spent at Airport Retail Outlets
3.2.1 Average time spent by business travelers at airport retail outlets by age
3.2.2 Average time spent by business travelers at airport retail outlets by gender
3.2.3 Average time spent by business travelers at airport retail outlets by annual income
3.2.4 Average Time Spend by Business Travelers at Airport Retail Outlets vs. Travel Frequency
3.3 Business Travelers’ Average Time Spent Eating and Drinking in Airport Outlets
3.3.1 Average time spent by business travelers eating and drinking in airport outlets by age
3.3.2 Average time spent by business travelers eating and drinking in airport outlets by gender
3.3.3 Average time spent by business travelers eating and drinking in airport outlets by annual income
3.4 Business Travelers’ Percentage Volume of Shopping at Airport Retail Stores
3.4.1 Percentage volume of shopping at airport retail stores by age: business travelers
3.4.2 Percentage volume of shopping at airport retail stores by gender: business travelers
3.4.3 Percentage Volume of Shopping at airport retail stores by annual income: business travelers
4 Asia-Pacific Airport Retail: Business Travelers’ Spend Activity
4.1 Business Travelers’ Average Expenditure at Airport Outlets
4.1.1 Average expenditure of business travelers at airport outlets by age
4.1.2 Average expenditure of business travelers at airport outlets by gender
4.1.3 Average expenditure of business travelers at airport outlets by annual income
4.1.4 Average expenditure of business travelers at airport outlets by international travel frequency
4.1.5 Average expenditure of business travelers at airport outlets by domestic travel frequency
4.1.6 Expenditure vs. Key Drivers of Demand Growth
4.2 Business Travelers’ Average Expenditure on Food and Beverages at Airport Outlets
4.2.1 Average expenditure of business travelers on food and beverages at airport outlets by age
4.2.2 Average expenditure of business travelers on food and beverages at airport outlets by gender
4.2.3 Average expenditure of business travelers on food and beverage at airport outlets by annual income
4.2.4 Expenditure of business travelers on food and beverage as part of expenditure at airport outlets
4.3 Business Travelers’ Expenditure on Product Categories
4.4 Business Travelers’ Planned Change in Shopping Expenditure at Airport Retail Stores
4.4.1 Planned change of business travelers in shopping expenditure at airport retail stores by age
4.4.2 Planned change of business travelers in shopping expenditure at airport retail stores by gender
4.4.3 Planned change of business travelers in shopping expenditure at airport retail stores by annual income
5 Asia-Pacific Business Travelers’ Purchasing Trends at Airport Retail Stores
5.1 Business Travelers’ Purchases at Airport Retail Stores: Impulsive vs. Pre-planned
5.1.1 Business travelers’ purchases at airport retail stores: impulsive vs. pre-planned by age
5.1.2 Business travelers’ purchases at airport retail stores: impulsive vs. pre-planned by gender
5.1.3 Business travelers’ purchases at airport retail stores: impulsive vs. pre-planned by annual income
5.2 Business Travelers’ Product Trends at Airport Retail Stores: Impulsive vs. Pre-planned
5.2.1 Business travelers’ product trends at airport retail stores: impulsive vs. pre-planned by age
5.2.2 Business travelers’ product trends at airport retail stores: impulsive vs. pre-planned by gender
5.3 Significance of Websites in Pre-Planned Purchases: Business Travelers
5.3.1 Significance of websites in pre-planned purchases by age
5.3.2 Significance of websites in pre-planned purchases by gender
5.3.3 Significance of websites in pre-planned purchases by annual income
5.4 Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities
5.4.1 Frequency of utilization by business travelers: ‘shop and collect’ facilities by age
5.4.2 Frequency of utilization by business travelers: ‘shop and collect’ facilities by gender
5.4.3 Frequency of utilization by business travelers: ‘shop and collect’ facilities by annual income
5.4.4 Frequency of utilization by business travelers: ‘shop and collect’ facilities by travel frequency
6 Asia-Pacific Business Travelers’ Survey: Product Trends at Airport Retail Stores
6.1 Most Visible Products in Airport Retailing by Business Travelers
6.1.1 Most visible products in airport retailing by age: business travelers
6.1.2 Most visible products in airport retailing by gender: business travelers
6.1.3 Most visible products in airport retailing by annual income: business travelers
6.2 Most Popular Products in Airport Retailing by Business Travelers
6.2.1 Most popular products in airport retailing by age: business travelers
6.2.2 Most popular products in airport retailing by gender: business travelers
7 Asia-Pacific Business Travelers’ Trends: Airport Retail Dynamics
7.1 Business Travelers’ Key Drivers of Demand Growth in Airport Retail
7.1.1 Business travelers: key drivers of demand growth by age
7.1.2 Business travelers: key drivers of demand growth by gender
7.1.3 Business travelers: key drivers of demand growth by annual income
7.2 Business Travelers’ Leading Concerns in Shopping at Duty Free Outlets
7.2.1 Business travelers: leading concerns in shopping at duty free outlets by age
7.2.2 Business travelers: leading concerns in shopping at duty free outlets by gender
7.2.3 Business travelers: leading concerns in shopping at duty free outlets by annual income
7.3 Significance of Brand Selection during Product Purchase: Business Travelers
7.3.1 Significance of brand selection during product purchase by age: business travelers
8 Asia-Pacific Business Travelers: Future Developments for Business Growth
8.1 Promotional Offers for Better Footfall: Business Travelers
8.1.1 Promotional offers for better footfall by age: business travelers
8.1.2 Promotional offers for better footfall by gender: business travelers
8.1.3 Promotional offers for better footfall by annual income: business travelers
8.2 Frequently Used Payment Facilities by Business Travelers
8.2.1 Frequently used payment facilities by age: business travelers
8.2.2 Frequently used payment facilities by gender: business travelers
8.2.3 Frequently used payment facilities by annual income: business travelers
8.3 Business Travelers: Leading Airports with the Best Retail Experience
8.3.1 Leading airports with the best retail experience by price: business travelers
8.3.2 Leading airports with the best retail experience by variety: business travelers
8.3.3 Leading airports with the best retail experience by smooth transactions: business travelers
8.3.4 Leading airports with the best retail experience by layout and design: business travelers
8.4 Expectations of Business Travelers for Additional Facilities in Airport Retail Outlets, 2012–2013 (Open-end)
9 Appendix
9.1 Asia-Pacific Business Travelers Airports Retail Trends Survey: Full Survey Results
9.2 About Canadean
9.3 Disclaimer
List Of Tables
Table 1: Asia-Pacific Business Traveler Survey Respondents by Annual Income (%), 2012 12
Table 2: Asia-Pacific Business Traveler Survey Respondents by Gender (%), 2012 12
Table 3: Asia-Pacific Business Traveler Survey Respondents by Age (%), 2012 12
Table 4: Asia-Pacific Business Traveler Survey Respondents by Travel Frequency (%), 2012 13
Table 5: Average Shopping Frequency of Business Travelers at Airport Retail Stores (% All Respondents), 2012 19
Table 6: Average Shopping Frequency of Business Travelers at Airport Duty-free Retail by Age (%), 2012 20
Table 7: Average Shopping Frequency of Business Travelers at Airport Duty Paid Retail Stores by Age (%), 2012 21
Table 8: Average Shopping Frequency of Business Travelers at Airport Duty-free Retail Stores by Gender (%), 2012 22
Table 9: Average Shopping Frequency of Business Travelers at Airport Duty paid Retail Stores by Gender (%), 2012 23
Table 10: Average Shopping Frequency of Business Travelers at Airport Retail Duty-free Stores by Annual Income (%), 2012 24
Table 11: Average Shopping Frequency of Business Travelers at Airport Duty Paid Retail Stores by Income (%), 2012 25
Table 12: Average Time Spent by Business Travelers at Airport Retail Outlets (% All Respondents), 2012 26
Table 13: Average Time Spent by Business Travelers at Airport Duty-free Retail Outlets by Age (%), 2012 28
Table 14: Average Time Spend by Business Travelers at Airport Duty Paid Retail Outlets by Age (%), 2012 29
Table 15: Average Time Spend by Business Traveler at Airport Duty-free Retail Outlets by Gender (%), 2012 30
Table 16: Average Time Spend by Business Traveler at Airport Duty Paid Retail Outlets by Gender (%), 2012 31
Table 17: Average Time Spend by Business Traveler at Airport Duty-free Retail Outlets by Annual Income (%), 2012 32
Table 18: Average Time Spend by Business Traveler at Airport Duty Paid Retail Outlets by Annual Income (%), 2012 33
Table 19: Average Time Spend by Business Traveler at Duty-free Airport Retail Outlets vs. Travel Frequency (%), 2012 34
Table 20: Average Time Spend by Business Travelers at Duty Paid Airport Retail Outlets vs. Travel Frequency (%), 2012 34
Table 21: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets (% All Respondents), 2012 36
Table 22: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets by Age (%), 2012 37
Table 23: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets by Gender (%), 2012 38
Table 24: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets by Annual Income (%), 2012 39
Table 25: Business Travelers’ Percentage Volume of Shopping at Airport Retail Stores (% All Respondents), 2012 41
Table 26: Business Travelers’ Percentage Volume of Shopping at Airport Retail Stores by Age (% of Total Retail Spend), 2012 42
Table 27: Business Travelers’ Percentage Volume of Shopping at Airport Retail Stores by Gender (% of Total Retail Spend), 2012 43
Table 28: Business Travelers’ Percentage Volume of Shopping at Airport Retail Stores by Annual Income (% of Total Retail Spend), 2012 44
Table 29: Business Travelers’ Average Expenditure at Airport Outlets (%), 2012 47
Table 30: Business Travelers’ Average Expenditure at Duty-free Airport Outlets by Age (%), 2012 48
Table 31: Business Travelers’ Average Expenditure at Duty Paid Airport Outlets by Age (%), 2012 49
Table 32: Business Travelers’ Average Expenditure at Duty-free Airport Outlets by Gender (%), 2012 50
Table 33: Business Travelers’ Average Expenditure at Duty Paid Airport Outlets by Gender (%), 2012 51
Table 34: Business Travelers’ Average Expenditure at Duty-free Airport Outlets by Annual Income (%), 2012 52
Table 35: Business Travelers’ Average Expenditure at Duty Paid Airport Outlets by Annual Income (%), 2012 53
Table 36: Business Travelers Average Expenditure at Duty-Free Airport Outlets by Travel Frequency (%), 2012 54
Table 37: Business Travelers’ Average Expenditure at Duty Paid Airport Outlets by Travel Frequency (%), 2012 55
Table 38: Business Travelers’ Average Expenditure at Duty-free Airport Outlets by Domestic Travel Frequency (%), 2012 56
Table 39: Business Travelers’ Average Expenditure at Duty Paid Airport Outlets by Travel Frequency (%), 2012 58
Table 40: Business Travelers’ Expenditure vs. Key Drivers of Demand Growth - Duty-free (%), 2012 59
Table 41: Business Travelers’ Expenditure vs. Key Drivers of Demand Growth – Duty Paid (%), 2012 60
Table 42: Business Travelers’ Average Expenditure on Food and Beverages at Airport Outlets (%), 2012 61
Table 43: Business Travelers’ Average Expenditure on Food and Beverages at Airport Outlets by Age (%), 2012 63
Table 44: Business Travelers’ Average Expenditure on Food and Beverages at Airport Outlets by Gender (%), 2012 64
Table 45: Business Travelers’ Average Expenditure on Food and Beverages at Airport Outlets by Annual Income (%), 2012 65
Table 46: Business Travelers’ Expenditure at Airport Outlets vs. Expenditure on Food and Beverage - Duty-Free (%), 2012 66
Table 47: Business Travelers’ Expenditure at Airport Outlets vs. Expenditure on Food and Beverages - Duty Paid (%), 2012 66
Table 48: Business Travelers’ Average Expenditure on Product Categories (US$), 2012 68
Table 49: Business Travelers’ Planned Change in Shopping Expenditure at Airport Retail Stores (% All Respondents), 2012 69
Table 50: Business Travelers’ Planned Change in Shopping Expenditure at Airport Retail Stores by Age (%), 2012 71
Table 51: Business Travelers’ Planned Change in Shopping Expenditure at Airport Retail Stores by Gender (%), 2012 72
Table 52: Business Travelers’ Planned Change in Shopping Expenditure at Airport Retail Stores by Annual Income (%), 2012 74
Table 53: Business Travelers’ Purchases at Airport Retail Stores: Impulsive vs. Pre-planned (% All Respondents), 2012 76
Table 54: Business Travelers’ Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by Age (%), 2012 77
Table 55: Business Travelers’ Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by Gender (%), 2012 79
Table 56: Business Travelers’ Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by Annual Income (%), 2012 79
Table 57: Business Travelers’ Product Trends at Airport Retail Stores: Impulsive vs. Pre-planned (%), 2012 82
Table 58: Business Travelers’ Pre-planned Product Trends at Airport Retail Stores by Age (%), 2012 83
Table 59: Business Travelers’ Impulsive Product Trends at Airport Retail Stores by Age (%), 2012 85
Table 60: Business Travelers’ Pre-planned Product Trends at Airport Retail Stores by Gender (%), 2012 87
Table 61: Business Travelers’ Impulsive Product Trends at Airport Retail Stores by Gender (%), 2012 89
Table 62: Significance of Websites in Pre-Planned Purchases: Business Travelers (%), 2012 91
Table 63: Significance of Websites in Pre-Planned Purchases by Gender: Business Travelers (%), 2012 93
Table 64: Significance of Websites in Pre-Planned Purchases by Annual Income: Business Travelers (%), 2012 94
Table 65: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities (%), 2012 95
Table 66: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities by Age (%), 2012 96
Table 67: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities by Gender (%), 2012 97
Table 68: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities by Annual Income (%), 2012 98
Table 69: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities by International Travel Frequency (%), 2012 99
Table 70: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities by Domestic Travel Frequency (%), 2012 100
Table 71: Most Visible Products in Airport Retailing by Business Travelers (Retail Space Index), 2012 103
Table 72: Most Visible Products in Airport Retailing by Business Travelers (%), 2012 104
Table 73: Most Visible Products in Airport Retailing by Business Travelers, by Age (%), 2012 105
Table 74: Most Visible Products in Airport Retailing by Business Travelers, by Gender (%), 2012 105
Table 75: Most Popular Products in Airport Retailing by Business Travelers (% All Respondents), 2012 107
Table 76: Most Popular Products in Airport Retailing by Business Travelers - Duty-free by Age (%), 2012 109
Table 77: Most Popular Products in Airport Retailing by Business Travelers - Duty-free by Gender (%), 2012 111
Table 78: Most Popular Products in Airport Retailing by Business Travelers - Duty Paid by Gender (%), 2012 112
Table 79: Key Drivers of Business Travelers’ Demand Growth (% All Respondents), 2012 114
Table 80: Key Drivers of Business Travelers’ Demand Growth by Gender (%Very Motivating), 2012 117
Table 81: Leading Concerns of Business Travelers in Shopping at Duty Free Outlets (%), 2012 120
Table 82: Leading Concerns of Business Travelers in Shopping at Duty-free Outlets by Gender (%), 2012 121
Table 83: Leading Concerns of Business Travelers in Shopping at Duty-free Outlets by Annual Income (%), 2012 122
Table 84: Significance of Brand Selection during Product Purchase (% All Business Traveler Respondents), 2012 123
Table 85: Global Brand Selection during Product Purchase by Gender: Business Travelers (%), 2012 126
Table 86: Promotional Offers for Better Footfall: Business Travelers (% All Respondents), 2012 130
Table 87: Promotional Offers for Better Footfall by Age: Business Travelers (%), 2012 131
Table 88: Promotional Offers for Better Footfall by Gender: Business Travelers (%), 2012 132
Table 89: Promotional Offers for Better Footfall by Annual Income: Business Travelers (%), 2012 133
Table 90: Frequently Used Payment Facilities by Business Travelers (% All Respondents), 2012 134
Table 91: Frequently Used Payment Facilities by Business Travelers by Age (%), 2012 135
Table 92: Frequently Used Payment Facilities by Business Travelers by Gender (%), 2012 136
Table 93: Frequently Used Payment Facilities by Business Travelers by Annual Income (%), 2012 137
Table 94: Leading Airports with the Best Retail Experience for Business Travelers by Price 141
Table 95: Leading Airports with the Best Retail Experience for Business Travelers by Variety 142
Table 96: Leading Airports with the Best Retail Experience for Business Travelers by Smooth Transactions 143
Table 97: Leading Airports with the Best Retail Experience for Business Travelers by Layout and Design 144
Table 98: Additional Facilities to Increase Business Traveler Footfall at Airport Retail Outlets 146
Table 99: Survey Results - Closed Questions 147
List Of Figures
Figure 1: Average Shopping Frequency of Business Travelers at Airport Retail Stores (% All Respondents), 2012
Figure 2: Average Shopping Frequency of Business Travelers at Airport Duty-free Retail by Age (%), 2012
Figure 3: Average Shopping Frequency of Business Travelers at Airport Duty paid Retail Stores by Age (%), 2012
Figure 4: Average Shopping Frequency of Business Travelers at Airport Duty-free Retail Stores by Gender (%), 2012
Figure 5: Average Shopping Frequency of Business Travelers at Airport Duty paid Retail Stores by Gender (%), 2012
Figure 6: Average Shopping Frequency of Business Travelers at Airport Duty-free Retail Stores by Annual Income (%), 2012
Figure 7: Average Shopping Frequency of Business Travelers at Airport Duty-paid Retail Stores by Annual Income (%), 2012
Figure 8: Average Time Spent by Business Travelers at Airport Retail Outlets (% All Respondents), 2012
Figure 9: Average Time Spent by Business Travelers at Airport Duty-free Retail Outlets by Age (%), 2012
Figure 10: Average Time Spent by Business Travelers at Airport Duty paid Retail Outlets by Age (%), 2012
Figure 11: Average Time Spend by Business Traveler at Airport Duty-free Retail Outlets by Gender (%), 2012
Figure 12: Average Time Spend by Business Traveler at Airport Duty Paid Retail Outlets by Gender (%), 2012
Figure 13: Average Time Spend by Business Traveler at Airport Duty-free Retail Outlets by Annual Income (%), 2012
Figure 14: Average Time Spend by Business Traveler at Airport Duty Paid Retail Outlets by Annual Income (%), 2012
Figure 15: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets (% All Respondents), 2012
Figure 16: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets by Age (%), 2012
Figure 17: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets by Gender (%), 2012
Figure 18: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets by Annual Income (%), 2012
Figure 19: Business Travelers’ Percentage Volume of Shopping at Airport Retail Stores (% All Respondents), 2012
Figure 20: Business Travelers’ Percentage Volume of Shopping at Airport Retail Stores by Age (% of Total Retail Spend), 2012
Figure 21: Business Travelers’ Percentage Volume of Shopping at Airport Retail Stores by Gender (% of Total Retail Spend), 2012
Figure 22: Business Travelers’ Percentage Volume of Shopping at Airport Retail Stores by Annual Income (% of Total Retail Spend), 2012
Figure 23: Business Travelers’ Average Expenditure at Airport Outlets (%), 2012
Figure 24: Business Travelers’ Average Expenditure at Duty-free Airport Outlets by Age (%), 2012
Figure 25: Business Travelers’ Average Expenditure at Duty Paid Airport Outlets by Age (%), 2012
Figure 26: Business Travelers’ Average Expenditure at Duty-free Airport Outlets by Gender (%), 2012
Figure 27: Business Travelers’ Average Expenditure at Duty Paid Airport Outlets by Gender (%), 2012
Figure 28: Business Travelers’ Average Expenditure at Duty-free Airport Outlets by Annual Income (%), 2012
Figure 29: Business Travelers’ Average Expenditure at Duty Paid Airport Outlets by Annual Income (%), 2012
Figure 30: Business Travelers’ Average Expenditure at Duty-Free Airport Outlets by Travel Frequency (%), 2012
Figure 31: Business Travelers’ Average Expenditure at Duty Paid Airport Outlets by Travel Frequency (%), 2012
Figure 32: Business Travelers’ Average Expenditure at Duty-free Airport Outlets by Domestic Travel Frequency (%), 2012
Figure 33: Business Travelers’ Average Expenditure at Duty Paid Airport Outlets by Travel Frequency (%), 2012
Figure 34: Business Travelers’ Average Expenditure on Food and Beverages at Airport Outlets (%), 2012
Figure 35: Business Travelers’ Average Expenditure on Food and Beverages at Airport Outlets by Age (%), 2012
Figure 36: Business Travelers’ Average Expenditure on Food and Beverages at Airport Outlets by Gender (%),, 2012
Figure 37: Business Travelers’ Average Expenditure on Food and Beverages at Airport Outlets by Annual Income (%), 2012
Figure 38: Business Travelers’ Expenditure on Product Categories (% All Respondents), 2012
Figure 39: Business Travelers’ Planned Change in Shopping Expenditure at Airport Stores (% All Respondents), 2012
Figure 40: Business Travelers’ Planned Change in Shopping Expenditure at Airport Retail Stores by Age (%), 2012
Figure 41: Business Travelers’ Planned Change in Shopping Expenditure at Airport Retail Stores by Gender (%), 2012
Figure 42: Business Travelers’ Planned Change in Shopping Expenditure at Airport Retail Stores by Annual Income (%), 2012
Figure 43: Business Travelers’ Purchases at Airport Retail Stores: Impulsive vs. Pre-planned (% All Respondents), 2012
Figure 44: Business Travelers’ Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by Age (%), 2012
Figure 45: Business Travelers’ Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by Annual Income (%), 2012
Figure 46: Business Travelers’ Pre-planned Product Trends at Airport Retail Stores by Age (%), 2012
Figure 47: Business Travelers’ Impulsive Product Trends at Airport Retail Stores by Age (%), 2012
Figure 48: Business Travelers’ Pre-planned Product Trends at Airport Retail Stores by Gender (%), 2012
Figure 49: Business Travelers’ Impulsive Product Trends at Airport Retail Stores by Gender (%), 2012
Figure 50: Significance of Websites in Pre-Planned Purchases: Business Travelers (%), 2012
Figure 51: Significance of Websites in Pre-Planned Purchases by Age: Business Travelers (%), 2012
Figure 52: Significance of Websites in Pre-Planned Purchases by Gender: Business Travelers (%), 2012
Figure 53: Significance of Websites in Pre-Planned Purchases by Annual Income: Business Travelers (%), 2012
Figure 54: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities by Age (%), 2012
Figure 55: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities by Gender (%), 2012
Figure 56: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities by Annual Income (%), 2012
Figure 57: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities by International Travel Frequency (%), 2012
Figure 58: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities by Domestic Travel Frequency (%), 2012
Figure 59: Most Visible Products in Airport Retailing by Business Travelers (Retail Space Index), 2012
Figure 60: Most Visible Products in Airport Retailing by Business Travelers (%), 2012
Figure 61: Most Visible Products in Airport Retailing by Business Travelers, by Gender (%), 2012
Figure 62: Most Visible Products in Airport Retailing by Business Travelers, by Annual Income (%), 2012
Figure 63: Most Popular Products in Airport Retailing by Business Travelers (% All Respondents), 2012
Figure 64: Most Popular Products in Airport Retailing by Business Travelers - Duty Paid by Age (%), 2012
Figure 65: Key Drivers of Business Travelers’ Demand Growth (% All Respondents), 2012
Figure 66: Key Drivers of Business Travelers’ Demand Growth by Age (% Very Motivating), 2012
Figure 67: Key Drivers of Business Travelers’ Demand Growth by Gender (% Very Motivating), 2012
Figure 68: Key Drivers of Business Travelers’ Demand Growth by Annual Income (% Very Motivating), 2012
Figure 69: Leading Concerns of Business Travelers in Shopping at Duty Free Outlets (%), 2012
Figure 70: Leading Concerns of Business Travelers in Shopping at Duty Free Outlets by Age (%), 2012
Figure 71: Leading Concerns of Business Travelers in Shopping at Duty-free Outlets by Gender (%), 2012
Figure 72: Global Brand Selection during Product Purchase by Age: Business Travelers (%), 2012
Figure 73: Global Brand Selection during Product Purchase by Gender: Business Travelers (%), 2012
Figure 74: Promotional Offers for Better Footfall: Business Travelers (% All Respondents), 2012
Figure 75: Promotional Offers for Better Footfall by Gender: Business Travelers (%), 2012
Figure 76: Frequently Used Payment Facilities by Business Travelers by Age (%), 2012
Figure 77: Frequently Used Payment Facilities by Business Travelers by Gender (%), 2012
Figure 78: Singapore Changi Airport with the Best Retail Experience for Asia-Pacific Business Travelers
Figure 79: Dubai International Airport with the Best Retail Experience for Asia-Pacific Business Travelers
Figure 80: Hong Kong International Airport with the Best Retail Experience for Asia-Pacific Business Travelers
