Synopsis
“Airport Retail Trends of Business Travelers in Europe, 2012–2013” is a new report by Canadean that analyzes trends in airport retail and explores how opportunities and demand are set to change in 2012–2013. Furthermore, this report not only provides a comprehensive overview of business travelers visits and time spent at airport retail stores in 2012, but also showcases average expenditure. Additionally, it identifies average expenditure on food and beverages. This report identifies the product and purchasing trends at airport retail outlets, and the significance of websites in pre-planned purchases. In addition, this report outlines the key products that occupy the most airport retail space, and the survey analyzes the most popular products purchased by business travelers at airport retail outlets. Furthermore, the report provides insight into the key drivers that help promote frequent visits and identifies the most important business travelers concerns in purchasing at duty-free outlets. The report also provides access to information categorized by age, gender, annual income, and travel frequency.
Scope
Projects opinions and purchasing behaviors of travelers and examines their expectations of total expenditure in airport retail outlets and necessary developments for better business travelers footfall.
Reveals the average expenditure of European business travelers per visit to duty-free and duty paid airport retail outlets.
Uncover key challenges and opportunities in shopping at duty-free and duty paid outlets and identify the key actions required to overcome the challenges.
Perceive the significance of pre-planned and impulsive buying behaviors at airport retail outlets.
Identify key product categories that occupy the most airport retail space and recognize the most popular products purchased in the last six months at airport retail outlets.
Summary
Why was the report written?
This report is the result of an extensive survey drawn from Canadean’s exclusive panel of European business travelers. This report provides the reader with a definitive analysis of trends in airport retail and explores how opportunities and demand are set to change in 2012–2013. Furthermore, this report not only grants access to the opinions and purchasing behaviors of travelers, but also examines their expectations of total expenditure in airport retail outlets and necessary developments for better business travelers footfall. The report also provides access to information categorized by age, gender, annual income, and travel frequency.
What is the current market landscape and what is changing?
The average expenditure of European travelers per visit to duty-free and duty paid airport retail outlets is US$76 and US$51 respectively.
What are the key drivers behind recent market changes?
Competitive prices’, ‘renowned brands at discounted prices’, and ‘last minute gifts’ as the most important motivational factors of purchases at airport retail stores.
What makes this report unique and essential to read?
“Airport Retail Trends of Business Travelers in Europe, 2012–2013” is a new report by Canadean that analyzes business travelers trends in airport retail and explores how opportunities and demand are set to change in 2012–2013. Furthermore, this report provides a comprehensive overview of business travelers visits and time spent at airports retail stores in 2012 and reveals the average business travelers expenditure at airport retail outlets, and also identifies average business travelers expenditure on food and beverages. This report also identifies product and purchasing trends at airport retail outlets and the significance of websites in purchases, and the frequency of utilization of the ‘shop and collect’ facility. In addition, this chapter outlines the key products which occupy the most airport retail space, and the survey analyzes the most popular products purchased by the business travelers at airport retail outlets. Furthermore, the report provides insight into the key drivers that help promote frequent visits and identifies the most important business travelers concerns for purchasing at duty-free outlets. This report not only grants access to the opinions and behaviors of business travelers business travelers, but also examines their actions surrounding business priorities. The report also provides access to information categorized by age, gender, annual income, and travel frequency.
Reasons To Buy
Overall, European travelers declared that 46% of their purchases at duty-free airport retail stores were ‘pre-planned’, while 54% of purchases were ‘impulsive’ in the last six months.
In total, 56% of their overall purchases made at duty paid airport retail outlets turned out to be ‘impulsive’, whereas the remaining 44% constituted ‘pre-planned’ purchases in 2012.
European business travelers identified ‘food, beverages and tobacco’, ‘perfumes, cosmetics and personal care’ and ‘apparel, accessories and luxury goods’ as the leading product categories that occupy the most airport retail space.
Business travelers purchased ‘perfumes, cosmetics and personal care’, ‘alcoholic beverages’, ‘jewelry, watches and accessories’ and ‘tobacco’ products more from ‘duty-free’ airport retail shops in the last six months.
In total, 75%, 66%, and 65% of European business travelers identified ‘printed media’, ‘stationery and cards’, and ‘food and non-alcoholic beverages’ respectively as key products purchased from ‘duty paid’ shops.
Table Of Contents
1 Introduction
1.1 What is This Report About?
1.2 Definitions
1.3 Methodology
1.4 Profile of European Business Travelers: Airports Retail Survey
2 Executive Summary
3 European Airport Retail: Business Travelers’ Store Visits and Duration
3.1 Business Travelers’ Average Shopping Frequency at Airport Retail Stores
3.1.1 Average shopping frequency of business travelers at airport retail stores by age
3.1.2 Average shopping frequency of business travelers at airport retail stores by gender
3.1.3 Average shopping frequency of business travelers at airport retail stores by annual income
3.2 Business Travelers’ Average Time Spent at Airport Retail Outlets
3.2.1 Average time spent by business travelers at airport retail outlets by age
3.2.2 Average time spent by business travelers at airport retail outlets by gender
3.2.3 Average time spent by business travelers at airport retail outlets by annual income
3.2.4 Average Time Spent by business travelers at Airport Retail Outlets vs. Travel Frequency
3.3 Business Travelers’ Average Time Spent Eating and Drinking in Airport Outlets
3.3.1 Average time spent by business travelers eating and drinking in airport outlets by age
3.3.2 Average time spent by business travelers eating and drinking in airport outlets by gender
3.3.3 Average time spent by business travelers eating and drinking in airport outlets by annual income
3.4 Business Travelers’ Percentage Volume of Shopping at Airport Retail Stores
3.4.1 Percentage volume of shopping at airport retail stores by age: business travelers
3.4.2 Percentage volume of shopping at airport retail stores by gender: business travelers
3.4.3 Percentage volume of shopping at airport retail stores by annual income
4 European Airport Retail: Business Travelers’ Spend Activity
4.1 Business Travelers’ Average Expenditure at Airport Outlets
4.1.1 Average expenditure of business travelers at airport outlets by age
4.1.2 Average expenditure of business travelers at airport outlets by gender
4.1.3 Average expenditure of business travelers at airport outlets by annual income
4.1.4 Average expenditure at airport outlets by international travel frequency
4.1.5 Average expenditure at airport outlets by domestic travel frequency
4.2 Business Travelers’ Average Expenditure on Food and Beverage at Airport Outlets
4.2.1 Average expenditure of business travelers on food and beverages at airport outlets by age
4.2.2 Average expenditure of business travelers on food and beverage at airport outlets by gender
4.2.3 Average expenditure of business travelers on food and beverage at airport outlets by annual income
4.2.4 Business travelers’ expenditure on food and beverage as part of expenditure at airport outlets (%), 2012
4.3 Business Travelers’ Expenditure on Product Categories
4.4 Business Travelers’ Planned Change in Shopping Expenditure at Airport Retail Stores, 2012–2013
4.4.1 Planned change of business travelers in shopping expenditure at airport retail stores by age
4.4.2 Planned change of business travelers in shopping expenditure at airport retail stores by gender
4.4.3 Planned change of business travelers in shopping expenditure at airport retail stores by annual income
5 European Business Travelers’ Purchasing Trends at Airport Retail Stores
5.1 Business Travelers’ Purchases at Airport Retail Stores: Impulsive vs. Pre-planned
5.1.1 Business travelers’ purchases at airport retail stores: impulsive vs. pre-planned by age
5.1.2 Business travelers’ purchases at airport retail stores: impulsive vs. pre-planned by gender
5.1.3 Business travelers’ purchases at airport retail stores: impulsive vs. pre-planned by annual income
5.2 Business Travelers’ Product Trends at Airport Retail Stores: Impulsive vs. Pre-planned
5.2.1 Business travelers’ Product trends at airport retail stores: impulsive and pre-planned by age
5.2.2 Business travelers’ product trends at airport retail stores: impulsive and pre-planned by gender
5.3 Significance of Websites in Pre-Planned Purchases: Business Travelers
5.3.1 Significance of websites in pre-planned purchases by age: business travelers
5.3.2 Significance of websites in pre-planned purchases by gender: business travelers
5.3.3 Significance of websites in pre-planned purchases by annual income: business travelers
5.4 Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities
5.4.1 Frequency of utilization by business travelers: ‘shop and collect’ facilities by age
5.4.2 Frequency of utilization by business travelers: ‘shop and collect’ facilities by gender
5.4.3 Frequency of utilization by business travelers: ‘shop and collect’ facilities by annual income
5.4.4 Frequency of utilization by business travelers: ‘shop and collect’ facilities by travel frequency
6 European Business Travelers’ Survey: Product Trends at Airport Retail Stores
6.1 Most Visible Products in Airport Retailing by Business Travelers
6.1.1 Most visible products in airport retailing – by age
6.1.2 Most visible products in airport retailing – by gender
6.1.3 Most visible products in airport retailing by annual income
6.2 Most Popular Products in Airport Retailing by Business Travelers
6.2.1 Most popular products in airport retailing by age
6.2.2 Most popular products in airport retailing by gender
7 European Business Travelers’ Trends: Airport Retail Dynamics
7.1 Business Travelers’ Key Drivers of Demand Growth in Airport Retail
7.1.1 Business travelers: Key drivers of demand growth by age
7.1.2 Business travelers: Key drivers of demand growth by gender
7.1.3 Business travelers: Key drivers of demand growth by annual income
7.2 Business Travelers’ Leading Concerns in Shopping at Duty-free Outlets
7.2.1 Business travelers: leading concerns in shopping at duty-free outlets by age
7.2.2 Business travelers: leading concerns in shopping at duty-free outlets by gender
7.2.3 Business travelers: Leading concerns in shopping at duty-free outlets by annual income
7.3 Significance of Brand Selection during Product Purchase: Business Travelers
7.3.1 Significance of brand selection during product purchase by age: business travelers
7.3.2 Significance of brand selection during product purchase by gender: business travelers
7.3.3 Significance of brand selection during product purchase by annual income: business travelers
8 European Business Travelers: Future Developments for Business Growth
8.1 Promotional Offers for Better Footfall
8.1.1 Promotional offers for better footfall by age
8.1.2 Promotional offers for better footfall by gender
8.1.3 Promotional offers for better footfall by annual income
8.2 Frequently Used Payment Facilities by Business Travelers
8.2.1 Frequently used payment facilities by age: business travelers
8.2.2 Frequently used payment facilities by gender: business travelers
8.2.3 Frequently used payment facilities by annual income: business travelers
8.3 Business Travelers: Leading Airports with the Best Retail Experience
8.3.1 Leading airports with the best retail experience by price: business travelers
8.3.2 Leading airports with the best retail experience by variety: business travelers
8.3.3 Leading airports with the best retail experience by smooth transactions: business travelers
8.3.4 Leading airports with the best retail experience by layout and design: business travelers
8.4 Expectations of Business Travelers Additional Facilities in Airport Retail Outlets, 2012–2013 (Open-end)
9 Appendix
9.1 European Business Travellers’ Airport Retail Trends Survey: Full Survey Results
9.2 About Canadean
9.3 Disclaimer
List Of Tables
Table 1: European Business Travelers: Respondents by Annual Income (%), 2012
Table 2: European Business Travelers: Respondents by Gender (%), 2012
Table 3: European Business Travelers: Respondents by Age (%), 2012
Table 4: European Business Travelers: Respondents by Travel Frequency (%), 2012
Table 5: Average Shopping Frequency of Business Travelers at Airport Retail Stores (% All Respondents), 2012
Table 6: Average Shopping Frequency of Business Travelers at Airport Duty-free Retail Stores by Age (%), 2012
Table 7: Average Shopping Frequency of Business Travelers at Airport Duty paid Retail Stores by Age (%), 2012
Table 8: Average Shopping Frequency of Business Travelers at Airport Duty-free Retail Stores by Gender (%), 2012
Table 9: Average Shopping Frequency of Business Travelers at Airport Duty paid Retail Stores by Gender (%), 2012
Table 10: Average Shopping Frequency of Business Travelers at Airport Duty-free Retail Stores by Annual Income (%), 2012
Table 11: Average Shopping Frequency of Business Travelers at Airport Duty paid Retail Stores by Income (%), 2012
Table 12: Average Time Spent by Business Travelers at Airport Retail Outlets (% All Respondents), 2012
Table 13: Average Time Spent by Business Travelers at Airport Duty-free Retail Outlets by Age (%), 2012
Table 14: Average Time Spent by Business Travelers at Airport Duty Paid Retail Outlets by Age (%), 2012
Table 15: Average Time Spent by Business Travelers at Airport Duty-free Retail Outlets by Gender (%), 2012
Table 16: Average Time Spent by Business Travelers at Airport Duty Paid Retail Outlets by Gender (%), 2012
Table 17: Average Time Spent by Business Travelers at Airport Duty-free Retail Outlets by Annual Income (%), 2012
Table 18: Average Time Spent by Business Travelers at Airport Duty paid Retail Outlets by Annual Income (%), 2012
Table 19: Average Time Spent by Business Travelers at Duty-free Airport Retail Outlets vs. Travel Frequency (%), 2012
Table 20: Average Time Spent by Business Travelers at Duty Paid Airport Retail Outlets vs. Travel Frequency (%), 2012
Table 21: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets (% All Respondents), 2012
Table 22: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets by Age (%), 2012
Table 23: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets by Gender (%), 2012
Table 24: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets by Annual Income (%), 2012
Table 25: Business Travelers’ Percentage Volume of Shopping at Airport Retail Stores (% All Respondents), 2012
Table 26: Business Travelers’ Percentage Volume of Shopping at Airport Retail Stores by Age (% of Total Retail Spend), 2012
Table 27: Business Travelers’ Percentage Volume of Shopping at Airport Retail Stores by Gender (% of Total Retail Spend), 2012
Table 28: Business Travelers’ Percentage Volume of Shopping at Airport Retail Stores by Annual Income (% of Total Retail Spend), 2012
Table 29: Business Travelers’ Average Expenditure at Airport Outlets (%), 2012
Table 30: Business Travelers’ Average Expenditure at Duty-free Airport Outlets by Age (%), 2012
Table 31: Business Travelers’ Average Expenditure at Duty Paid Airport Outlets by Age (%), 2012
Table 32: Business Travelers’ Average Expenditure at Duty-free Airport Outlets by Gender (%), 2012
Table 33: Business Travelers’ Average Expenditure at Duty Paid Airport Outlets by Gender (%), 2012
Table 34: Business Travelers’ Average Expenditure at Duty-free Airport Outlets by Annual Income (%), 2012
Table 35: Business Travelers’ Average Expenditure at Duty Paid Airport Outlets by Annual Income (%), 2012
Table 36: Business Travelers’ Average Expenditure at Duty-Free Airport Outlets by International Travel Frequency (%), 2012
Table 37: Business Travelers’ Average Expenditure at Duty Paid Airport Outlets by International Travel Frequency (%), 2012
Table 38: Business Travelers’ Average Expenditure at Duty-Free Airport Outlets by Domestic Travel Frequency (%), 2012
Table 39: Business Travelers’ Average Expenditure at Duty Paid Airport Outlets by Domestic Travel Frequency (%), 2012
Table 40: Business Travelers’ Average Expenditure on Food and Beverage at Airport Outlets (% All Respondents), 2012
Table 41: Business Travelers’ Expenditure on Food and Beverage at Airport Outlets by Age (%), 2012
Table 42: Business Travelers’ Expenditure on Food and Beverage at Airport Outlets by Gender (%), 2012
Table 43: Business Travelers’ Expenditure on Food and Beverage at Airport Outlets by Annual Income (%), 2012
Table 44: Business Travelers’ Expenditure at Airport Outlets vs. Expenditure on Food and Beverage - Duty-Free (%), 2012
Table 45: Business Travelers’ Expenditure at Airport Outlets vs. Expenditure on Food and Beverages - Duty Paid (%), 2012
Table 46: Business Travelers’ Planned Change in Shopping Expenditure at Airport Retail Stores (%), 2012
Table 47: Business Travelers’ Planned Change in Shopping Expenditure at Airport Retail Stores by Age (%), 2012
Table 48: Business Travelers’ Planned Change in Shopping Expenditure at Airport Retail Stores by Gender (%), 2012
Table 49: Business Travelers’ Planned Change in Shopping Expenditure at Airport Retail Stores by Annual Income (%), 2012
Table 50: Business Travelers’ Purchases at Airport Retail Stores: Impulsive vs. Pre-planned (% All Respondents), 2012
Table 51: Business Travelers’ Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by Age (%), 2012
Table 52: Business Travelers’ Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by Gender (%), 2012
Table 53: Business Travelers’ Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by Annual Income (%), 2012
Table 54: Business Travelers’ Pre-planned Product Trends at Airport Retail Stores by Age (%), 2012
Table 55: Business Travelers’ Impulsive Product Trends at Airport Retail Stores by Age (%), 2012
Table 56: Business Travelers’ Pre-planned Product Trends at Airport Retail Stores by Gender (%), 2012
Table 57: Business Travelers’ Impulsive Product Trends at Airport Retail Stores by Gender (%), 2012
Table 58: Significance of Websites in Pre-Planned Purchases: Business Travelers (%), 2012
Table 59: Significance of Websites in Pre-Planned Purchases by Age: Business Travelers (%), 2012
Table 60: Significance of Websites in Pre-Planned Purchases by Gender: Business Travelers (%), 2012
Table 61: Significance of Websites in Pre-Planned Purchases by Annual Income: Business Travelers (%), 2012
Table 62: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities by Age (%), 2012
Table 63: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities by Gender (%), 2012
Table 64: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities by Annual Income (%), 2012
Table 65: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities by International Travel Frequency (%), 2012
Table 66: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities by Domestic Travel Frequency (%), 2012
Table 67: Most Visible Products in Airport Retailing by Business Travelers (Retail Space Index), 2012
Table 68: Most Visible Products in Airport Retailing by Business Travelers (%), 2012
Table 69: Most Visible Products in Airport Retailing – by Age (%), 2012
Table 70: Most Visible Products in Airport Retailing – by Gender (%), 2012
Table 71: Most Popular Products in Airport Retailing by Business Travelers (%), 2012
Table 72: Most Popular Products in Airport Retailing by Business Travelers - Duty-free by Age (%), 2012
Table 73: Most Popular Products in Airport Retailing by Business Travelers – Duty-free by Gender (%), 2012
Table 74: Most Popular Products in Airport Retailing by Business Travelers – Duty Paid by Gender (%), 2012
Table 75: Key Drivers of Business Travelers’ Demand Growth by Gender (%Very Motivating), 2012
Table 76: Leading Concerns of Business Travelers in Shopping at Duty-free Outlets (%), 2012
Table 77: Leading Concerns of Business Travelers in Shopping at Duty-free Outlets by Gender (%), 2012
Table 78: Leading Concerns of Business Travelers in Shopping at Duty-free Outlets by Annual Income (%), 2012
Table 79: Significance of Brand Selection during Product Purchase (% All Business Traveler Respondents), 2012
Table 80: Global Brand Selection during Product Purchase by Age: Business Travelers (%), 2012
Table 81: Global Brand Selection during Product Purchase by Gender: Business Travelers (%), 2012
Table 82: Domestic Brand Selection during Product Purchase by Annual Income: Business Travelers (%), 2012
Table 83: Global Brand Selection during Product Purchase by Annual Income: Business Travelers (%), 2012
Table 84: Promotional Offers for Better Footfall: Business Travelers (% All Respondents), 2012
Table 85: Promotional Offers for Better Footfall by Age: Business Travelers (%), 2012
Table 86: Promotional Offers for Better Footfall by Gender: Business Travelers (%), 2012
Table 87: Promotional Offers for Better Footfall by Annual Income: Business Travelers (%), 2012
Table 88: Frequently Used Payment Facilities by Business Travelers (% All Respondents), 2012
Table 89: Frequently Used Payment Facilities by Business Travelers by Age (%), 2012
Table 90: Frequently Used Payment Facilities by Business Travelers by Gender (%), 2012
Table 91: Frequently Used Payment Facilities by Business Travelers by Annual Income (%), 2012
Table 92: Leading Airports with the Best Retail Experience for Business Travelers by Price
Table 93: Leading Airports with the Best Retail Experience for Business Travelers by Variety
Table 94: Leading Airports with the Best Retail Experience for Business Travelers by Smooth Transactions
Table 95: Leading Airports with the Best Retail Experience for Business Travelers by Layout and Design
Table 96: Additional Facilities to Increase Business Travelers Footfall at Airport Retail Outlets
Table 97: Survey Results - Closed Questions
List Of Figures
Figure 1: Average Shopping Frequency of Business Travelers at Airport Retail Stores (% All Respondents), 2012
Figure 2: Average Shopping Frequency of Business Travelers at Airport Duty-free Retail Stores by Age (%), 2012
Figure 3: Average Shopping Frequency of Business Travelers at Airport Duty paid Retail Stores by Age (%), 2012
Figure 4: Average Shopping Frequency Business Travelers at Airport Duty-free Retail Stores by Gender (%), 2012
Figure 5: Average Shopping Frequency of Business Travelers at Airport Duty paid Retail Stores by Gender (%), 2012
Figure 6: Average Shopping Frequency of Business Travelers at Airport Duty-free Retail Stores by Annual Income (%), 2012
Figure 7: Average Shopping Frequency of Business Travelers at Airport Duty paid Retail Stores by Income (%), 2012
Figure 8: Average Time Spent by Business Travelers at Airport Retail Outlets (% All Respondents), 2012
Figure 9: Average Time Spent by Business Travelers at Airport Duty-free Retail Outlets by Age (%), 2012
Figure 10: Average Time Spent by Business Travelers at Airport Duty Paid Retail Outlets by Age (%), 2012
Figure 11: Average Time Spent by Business Travelers at Airport Duty-free Retail Outlets by Gender (%), 2012
Figure 12: Average Time Spent by Business Travelers at Airport Duty Paid Retail Outlets by Gender (%), 2012
Figure 13: Average Time Spent by Business Travelers at Airport Duty-free Retail Outlets by Annual Income (%), 2012
Figure 14: Average Time Spent by Business Travelers at Airport Retail Outlets - Duty paid by Annual Income (%), 2012
Figure 15: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets (% All Respondents), 2012
Figure 16: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets by Age (%), 2012
Figure 17: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets by Gender (%), 2012
Figure 18: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets by Annual Income (%), 2012
Figure 19: Business Travelers’ Percentage Volume of Shopping at Airport Retail Stores (% All Respondents), 2012
Figure 20: Business Travelers’ Percentage Volume of Shopping at Airport Retail Stores by Age (% of Total Retail Spend), 2012
Figure 21: Business Travelers’ Percentage Volume of Shopping at Airport Retail Stores by Gender (% of Total Retail Spend), 2012
Figure 22: Business Travelers’ Percentage Volume of Shopping at Airport Retail Stores by Annual Income (% of Total Retail Spend), 2012
Figure 23: Business Travelers’ Average Expenditure at Airport Outlets (%), 2012
Figure 24: Business Travelers’ Average Expenditure at Duty-free Airport Outlets by Age (%), 2012
Figure 25: Business Travelers’ Average Expenditure at Duty Paid Airport Outlets by Age (%), 2012
Figure 26: Business Travelers’ Average Expenditure at Duty-free Airport Outlets by Gender (%), 2012
Figure 27: Business Travelers’ Average Expenditure at Duty Paid Airport Outlets by Gender (%), 2012
Figure 28: Business Travelers’ Average Expenditure at Duty-free Airport Outlets by Annual Income (%), 2012
Figure 29: Business Travelers’ Average Expenditure at Duty Paid Airport Outlets by Annual Income (%), 2012
Figure 30: Business Travelers’ Average Expenditure at Duty-Free Airport Outlets by International Travel Frequency (%), 2012
Figure 31: Business Travelers’ Average Expenditure at Duty Paid Airport Outlets by International Travel Frequency (%), 2012
Figure 32: Business Travelers’ Average Expenditure at Duty-Free Airport Outlets by Domestic Travel Frequency (%), 2012
Figure 33: Business Travelers’ Average Expenditure at Duty Paid Airport Outlets by Domestic Travel Frequency (%), 2012
Figure 34: Business Travelers’ Average Expenditure on Food and Beverages at Airport Outlets (% All Respondents), 2012
Figure 35: Business Travelers’ Average Expenditure on Food and Beverage at Airport Outlets by Age (%), 2012
Figure 36: Business Travelers’ Average Expenditure on Food and Beverage at Airport Outlets by Gender (%), 2012
Figure 37: Business Travelers’ Average Expenditure on Food and Beverage at Airport Outlets by Annual Income (%), 2012
Figure 38: Business Travelers’ Expenditure on Product Categories (%), 2012
Figure 39: Business Travelers’ Planned Change in Shopping Expenditure at Airport Stores (%), 2012
Figure 40: Business Travelers’ Planned Change in Shopping Expenditure at Airport Retail Stores by Gender (%), 2012
Figure 41: Business Travelers’ Planned Change in Shopping Expenditure at Airport Retail Stores by Annual Income (%), 2012
Figure 42: Business Travelers’ Purchases at Airport Retail Stores: Impulsive vs. Pre-planned (% All Respondents), 2012
Figure 43: Business Travelers’ Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by Age (%), 2012
Figure 44: Business Travelers’ Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by Annual Income (%), 2012
Figure 45: Business Travelers’ Pre-planned Product Trends at Airport Retail Stores by Age (%), 2012
Figure 46: Business Travelers’ Impulsive Product Trends at Airport Retail Stores by Age (%), 2012
Figure 47: Business Travelers’ Pre-planned Product Trends at Airport Retail Stores by Gender (%), 2012
Figure 48: Significance of Websites in Pre-Planned Purchases: Business Travelers (%), 2012
Figure 49: Significance of Websites in Pre-Planned Purchases by Age: Business Travelers (%), 2012
Figure 50: Significance of Websites in Pre-Planned Purchases by Gender: Business Travelers (%), 2012
Figure 51: Significance of Websites in Pre-Planned Purchases by Annual Income: Business Travelers (%), 2012
Figure 52: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities (%), 2012
Figure 53: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities by Age (%), 2012
Figure 54: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities by Gender (%), 2012
Figure 55: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities by Annual Income (%), 2012
Figure 56: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities by International Travel Frequency (%), 2012
Figure 57: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities by Domestic Travel Frequency (%), 2012
Figure 58: Most Visible Products in Airport Retailing by Business Travelers (Retail Space Index), 2012
Figure 59: Most Visible Products in Airport Retailing by Business Travelers (%), 2012
Figure 60: Most Visible Products in Airport Retailing – by Gender (%), 2012
Figure 61: Most Visible Products in Airport Retailing by Annual Income (%), 2012
Figure 62: Most Popular Products in Airport Retailing by Business Travelers (%), 2012
Figure 63: Most Popular Products in Airport Retailing by Business Travelers – Duty Paid by Age (%), 2012
Figure 64: Key Drivers of Business Travelers’ Demand Growth (% All Respondents), 2012
Figure 65: Key Drivers of Business Travelers’ Demand Growth by Age (% Very Motivating), 2012
Figure 66: Key Drivers of Business Travelers’ Demand Growth by Gender (% Very Motivating), 2012
Figure 67: Key Drivers of Business Travelers’ Demand Growth by Annual Income (% Very Motivating), 2012
Figure 68: Leading Concerns of Business Travelers in Shopping at Duty-free Outlets (%), 2012
Figure 69: Leading Concerns of Business Travelers in Shopping at Duty-free Outlets by Age (%), 2012
Figure 70: Leading Concerns of Business Travelers in Shopping at Duty-free Outlets by Gender (%), 2012
Figure 71: Significance of Brand Selection during Product Purchase (% All Business Traveler Respondents), 2012
Figure 72: Domestic Brand Selection during Product Purchase by Age: Business Travelers (%), 2012
Figure 73: Domestic Brand Selection during Product Purchase by Gender: Business Travelers (%), 2012
Figure 74: Global Brand Selection during Product Purchase by Gender: Business Travelers (%), 2012
Figure 75: Promotional Offers for Better Footfall: Business Travelers (% All Respondents), 2012
Figure 76: Promotional Offers for Better Footfall by Age: Business Travelers (%), 2012
Figure 77: Promotional Offers for Better Footfall by Gender: Business Travelers (%), 2012
Figure 78: Frequently Used Payment Facilities by Business Travelers (% All Respondents), 2012
Figure 79: Frequently Used Payment Facilities by Business Travelers by Age (%), 2012
Figure 80: Frequently Used Payment Facilities by Business Travelers by Gender (%), 2012
