Synopsis
“Airport Retail Trends of Business Travelers in North America, 2012–2013” is a new report by Canadean that analyzes trends in airport retail and explores how opportunities and demand are set to change in 2012–2013. This report not only provides a comprehensive overview of business travelers visits and time spent at airport retail stores in 2012, but also showcases average expenditure. Additionally, it identifies average expenditure on food and beverages. This report identifies the product and purchasing trends at airport retail outlets, and the significance of websites in pre-planned purchases. In addition, this report outlines the key products that occupy the most airport retail space, and the survey analyzes the most popular products purchased by business travelers at airport retail outlets. Furthermore, the report provides insight into the key drivers that help promote frequent visits and identifies the most important business travelers concerns in purchasing at duty-free outlets. The report also provides access to information categorized by age, gender, annual income, and travel frequency.
Scope
Projects opinions and purchasing behaviors of business travelers and examines their expectations of total expenditure in airport retail outlets and necessary developments for better business travelers footfall.
Reveals the average expenditure of North American business travelers per visit to duty-free and duty paid airport retail outlets.
Uncover key challenges and opportunities in shopping at duty-free and duty paid outlets and identify the key actions required to overcome the challenges.
Perceive the significance of pre-planned and impulsive buying behaviors at airport retail outlets.
Identify key product categories that occupy the most airport retail space and recognize the most popular products purchased in the last six months at airport retail outlets.
Summary
Why was the report written?
This report is the result of an extensive survey drawn from Canadean’s exclusive panel of North American business travelers. This report provides the reader with a definitive analysis of trends in airport retail and explores how opportunities and demand are set to change in 2012–2013. Furthermore, this report not only grants access to the opinions and purchasing behaviors of travelers, but also examines their expectations of total expenditure in airport retail outlets and necessary developments for better business traveler footfall. The report also provides access to information categorized by age, gender, annual income, and travel frequency.
What is the current market landscape and what is changing?
The average North American business travelers expenditure per visit to airport based duty-free and duty paid retail outlets is US$69 and US$44 respectively
What are the key drivers behind recent market changes?
Utilization of time’, ‘last minute gifts’, and ‘renowned brands at discounted prices’ as the most important motivational factors of purchases at airport retail stores.
What makes this report unique and essential to read?
“Airport Retail Trends of Business Travelers in North America, 2012–2013” is a new report by Canadean that analyzes trends in airport retail and explores how opportunities and demand are set to change in 2012–2013. This report not only provides a comprehensive overview of business travelers visits and time spent at airport retail stores in 2012, but also showcases average expenditure. Additionally, it identifies average expenditure on food and beverages. This report identifies the product and purchasing trends at airport retail outlets, and the significance of websites in pre-planned purchases. In addition, this report outlines the key products that occupy the most airport retail space, and the survey analyzes the most popular products purchased by business travelers at airport retail outlets. Furthermore, the report provides insight into the key drivers that help promote frequent visits and identifies the most important business travelers concerns in purchasing at duty-free outlets. The report also provides access to information categorized by age, gender, annual income, and travel frequency.
Reasons To Buy
Overall, North American travelers declared that in the last six months, 36% of their purchases at duty-free airport retail stores were ‘pre-planned’, while 64% of purchases were ‘impulsive.
In total, 66% of their overall purchases made at duty paid airport retail outlets turned out to be ‘impulsive’, whereas the remaining 34% constituted ‘pre-planned’ purchases.
North American business travelers identified ‘food, beverages and tobacco’, ‘books, news and stationery, ‘perfumes, cosmetics and personal care’ and ‘apparel, accessories and luxury goods’ as the leading product categories that occupy the most airport retail space.
Business travelers purchased ‘perfumes, cosmetics and personal care’,’ tobacco’, and ‘alcoholic beverages’ products more from ‘duty-free’ airport retail shops in the last six months.
In total, 95%, 89%, and 87% of North American business travelers identified ‘printed media’, ‘stationery and cards’, and ‘music and video’ respectively as key products purchased from ‘duty paid’ shops.
Table Of Contents
1 Introduction
1.1 What is This Report About?
1.2 Definitions
1.3 Methodology
1.4 Profile of survey respondents
2 Executive Summary
3 North American Airport Retail: Business Travelers’ Store Visits and Duration
3.1 Business Travelers’ Average Shopping Frequency at Airport Retail Stores
3.1.1 Average shopping frequency of business travelers at airport retail stores by age
3.1.2 Average shopping frequency of business travelers at airport retail stores by gender
3.1.3 Average shopping frequency of business travelers at airport retail stores by annual income
3.2 Business Travelers’ Average Time Spent at Airport Retail Outlets
3.2.1 Average time spent by business travelers at airport retail outlets by age
3.2.2 Average time spent by business travelers at airport retail outlets by gender
3.2.3 Average time spent by business travelers at airport retail outlets by annual income
3.2.4 Average time spent by business travelers at airport retail outlets vs. travel frequency
3.3 Business Travelers’ Average Time Spent Eating and Drinking in Airport Outlets
3.3.1 Average time spent by business travelers eating and drinking in airport outlets by age
3.3.2 Average time spent by business travelers eating and drinking in airport outlets by gender
3.3.3 Average time spent by business travelers eating and drinking in airport outlets by annual income
3.4 Business Travelers’ Percentage Volume of Shopping at Airport Retail Stores
3.4.1 Percentage volume of shopping at airport retail stores by age: business travelers
3.4.2 Percentage volume of shopping at airport retail stores by gender: business travelers
3.4.3 Percentage volume of shopping at airport retail stores by annual income: business travelers
4 North American Airport Retail: Business Travelers’ Spend Activity
4.1 Business Travelers’ Average Expenditure at Airport Outlets
4.1.1 Average expenditure of business travelers at airport outlets by age
4.1.2 Average expenditure of business travelers at airport outlets by gender
4.1.3 Average expenditure of business travelers at airport outlets by annual income
4.1.4 Average expenditure of business travelers at airport outlets by international travel frequency
4.1.5 Average expenditure of business travelers at airport outlets by domestic travel frequency
4.2 Business Travelers’ Average Expenditure on Food and Beverages at Airport Outlets
4.2.1 Average expenditure of business travelers on food and beverages at airport outlets by age
4.2.2 Average expenditure of business travelers on food and beverages at airport outlets by gender
4.2.3 Average expenditure of business travelers on food and beverages at airport outlets by annual income
4.3 Business Travelers’ Expenditure on Product Categories
4.4 Business Travelers’ Planned Change in Shopping Expenditure at Airport Retail Stores
4.4.1 Planned change of business travelers in shopping expenditure at airport retail stores by age
4.4.2 Planned change of business travelers in shopping expenditure at airport retail stores by gender
4.4.3 Planned change of business travelers in shopping expenditure at airport retail stores by annual income
5 North American Business Travelers’ Purchasing Trends at Airport Retail Stores
5.1 Business Travelers’ Purchases at Airport Retail Stores: Impulsive vs. Pre-planned
5.1.1 Business travelers’ purchases at airport retail stores: impulsive vs. pre-planned by age
5.1.2 Business travelers’ purchases at airport retail stores: impulsive vs. pre-planned by gender
5.1.3 Business travelers’ purchases at airport retail stores: impulsive vs. pre-planned by annual income
5.2 Business Travelers’ Product Trends at Airport Retail Stores: Impulsive vs. Pre-planned
5.2.1 Business travelers’ product trends at airport retail stores: impulsive vs. pre-planned by age
5.2.2 Business travelers’ product trends at airport retail stores: impulsive vs. pre-planned by gender
5.3 Significance of Websites in Pre-Planned Purchases: Business Travelers
5.3.1 Significance of websites in pre-planned purchases by age
5.3.2 Significance of websites in pre-planned purchases by gender
5.3.3 Significance of websites in pre-planned purchases by annual income
5.4 Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities
5.4.1 Frequency of utilization by business travelers: ‘shop and collect’ facilities by age
5.4.2 Frequency of utilization by business travelers: ‘shop and collect’ facilities by gender
5.4.3 Frequency of utilization by business travelers: ‘shop and collect’ facilities by annual income
6 North American Business Travelers’ Survey: Product Trends at Airport Retail Stores
6.1 Most Visible Products in Airport Retailing by Business Travelers
6.1.1 Most visible products in airport retailing by age: business travelers
6.1.2 Most visible products in airport retailing by gender: business travelers
6.1.3 Most visible products in airport retailing by annual income: business travelers
6.2 Most Popular Products in Airport Retailing by Business Travelers
6.2.1 Most popular products in airport retailing by age
6.2.2 Most popular products in airport retailing by gender
6.2.3 Most popular products in airport retailing by annual income
7 North American Business Travelers’ Trends: Airport Retail Dynamics
7.1 Business Travelers’ Key Drivers of Demand Growth in Airport Retail
7.1.1 Business travelers: key drivers of demand growth by age
7.1.2 Business travelers: key drivers of demand growth by gender
7.1.3 Business travelers: key drivers of demand growth by annual income
7.2 Business Travelers’ Leading Concerns in Shopping at Duty Free Outlets
7.2.1 Business travelers: leading concerns in shopping at duty free outlets by age
7.2.2 Business travelers: leading concerns in shopping at duty free outlets by gender
7.2.3 Business travelers: leading concerns in shopping at duty free outlets by annual income
7.3 Significance of Brand Selection during Product Purchase: Business Travelers
7.3.1 Significance of brand selection during product purchase by age: business travelers
7.3.2 Significance of brand selection during product purchase by gender: business travelers
7.3.3 Significance of brand selection during product purchase by annual income: business travelers
8 North American Business Travelers: Future Developments for Business Growth
8.1 Promotional Offers for Better Footfall
8.1.1 Promotional offers for better footfall by age
8.1.2 Promotional offers for better footfall by gender
8.1.3 Promotional offers for better footfall by annual income
8.2 Frequently Used Payment Facilities by Business Travelers
8.2.1 Frequently used payment facilities by age: business travelers
8.2.2 Frequently used payment facilities by gender: business travelers
8.2.3 Frequently used payment facilities by annual income: business travelers
8.3 Business Travelers: Leading Airports with the Best Retail Experience
8.3.1 Leading airports with the best retail experience by price: business travelers
8.3.2 Leading airports with the best retail experience by variety: business travelers
8.3.3 Leading airports with the best retail experience by smooth transactions: business travelers
8.3.4 Leading airports with the best retail experience by layout and design: business travelers
8.4 Expectations of Business Travelers for Additional Facilities in Airport Retail Outlets, 2012–2013 (Open-end)
9 Appendix
9.1 North American Business Travelers Airport Retail Trends Survey: Full Survey Results
9.2 About Canadean
9.3 Disclaimer
List Of Tables
Table 1: North American Business Traveler Survey Respondents by Annual Income (%), 2012
Table 2: North American Business Traveler Survey Respondents by Travel Frequency (%), 2012
Table 3: North American Business Traveler Survey Respondents by Gender (%), 2012
Table 4: North American Business Traveler Survey Respondents by Age (%), 2012
Table 5: Average Shopping Frequency of Business Travelers at Airport Retail Stores (% All Respondents), 2012
Table 6: Average Shopping Frequency of Business Travelers at Airport Duty-free Retail by Age (%), 2012
Table 7: Average Shopping Frequency of Business Travelers at Airport Duty paid Retail Stores by Age (%), 2012
Table 8: Average Shopping Frequency of Business Travelers at Airport Duty-free Retail Stores by Gender (%), 2012
Table 9: Average Shopping Frequency of Business Travelers at Airport Duty paid Retail Stores by Gender (%), 2012
Table 10: Average Shopping Frequency of Business Travelers at Airport Retail Duty-free Stores by Annual Income (%), 2012
Table 11: Average Shopping Frequency of Business Travelers at Airport Duty Paid Retail Stores by Income (%), 2012
Table 12: Average Time Spent by Business Travelers at Airport Retail Outlets (% All Respondents), 2012
Table 13: Average Time Spent by Business Travelers at Airport Duty-free Retail Outlets by Age (%), 2012
Table 14: Average Time Spent by Business Travelers at Airport Duty-free Retail Outlets by Gender (%), 2012
Table 15: Average Time Spent by Business Travelers at Airport Duty paid Retail Outlets by Gender (%), 2012
Table 16: Average Time Spent by Business Travelers at Airport Duty-free Retail Outlets by Annual Income (%), 2012
Table 17: Average Time Spent by Business Travelers at Airport Duty paid Retail Outlets by Annual Income (%), 2012
Table 18: Average Time Spent by Business Travelers at Duty-free Airport Retail Outlets vs. Travel Frequency (%), 2012
Table 19: Average Time Spent by Business Travelers at Duty Paid Airport Retail Outlets vs. Travel Frequency (%), 2012
Table 20: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets (% All Respondents), 2012
Table 21: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets by Age (%), 2012
Table 22: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets by Gender (%), 2012
Table 23: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets by Annual Income (%), 2012
Table 24: Business Travelers’ Percentage Volume of Shopping at Airport Retail Stores (% All Respondents), 2012
Table 25: Business Travelers’ Percentage Volume of Shopping at Airport Retail Stores by Age (% of Total Retail Spend), 2012
Table 26: Business Travelers’ Percentage Volume of Shopping at Airport Retail Stores by Gender (% of Total Retail Spend), 2012
Table 27: Business Travelers’ Percentage Volume of Shopping at Airport Retail Stores by Annual Income (% of Total Retail Spend), 2012
Table 28: Business Travelers’ Average Expenditure at Airport Outlets (%), 2012
Table 29: Business Travelers’ Average Expenditure at Duty-free Airport Outlets by Age (%), 2012
Table 30: Business Travelers’ Average Expenditure at Duty paid Airport Outlets by Age (%), 2012
Table 31: Business Travelers’ Average Expenditure at Duty-free Airport Outlets by Gender (%), 2012
Table 32: Business Travelers’ Average Expenditure at Duty paid Airport Outlets by Gender (%), 2012
Table 33: Business Travelers’ Average Expenditure at Duty-free Airport Outlets by Annual Income (%), 2012
Table 34: Business Travelers’ Average Expenditure at Duty paid Airport Outlets by Annual Income (%), 2012
Table 35: Business Travelers’ Average Expenditure at Duty-free Airport Outlets by Travel Frequency (%), 2012
Table 36: Business Travelers’ Average Expenditure at Duty paid Airport Outlets by Travel Frequency (%), 2012
Table 37: Business Travelers’ Average Expenditure at Duty-free Airport Outlets by Travel Frequency (%), 2012
Table 38: Business Travelers’ Average Expenditure at Duty paid Airport Outlets by Travel Frequency (%), 2012
Table 39: Business Travelers’ Average Expenditure on Food and Beverages at Airport Outlets by Age (%), 2012
Table 40: Business Travelers’ Average Expenditure on Food and Beverages at Airport Outlets by Gender (%), 2012
Table 41: Business Travelers’ Average Expenditure on Food and Beverages at Airport Outlets by Annual Income (%), 2012
Table 42: Business Travelers’ Average Expenditure on Product Categories (US$), 2012
Table 43: Business Travelers’ Planned Change in Shopping Expenditure at Airport Retail Stores (% All Respondents), 2012
Table 44: Business Travelers’ Planned Change in Shopping Expenditure at Airport Retail Stores by Age (%), 2012
Table 45: Business Travelers’ Planned Change in Shopping Expenditure at Airport Retail Stores by Annual Income (%), 2012
Table 46: Business Travelers’ Purchases at Airport Retail Stores: Impulsive vs. Pre-planned (% All Respondents), 2012
Table 47: Business Travelers’ Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by Age (%), 2012
Table 48: Business Travelers’ Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by Gender (%), 2012
Table 49: Business Travelers’ Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by Annual Income (%), 2012
Table 50: Business Travelers’ Product Trends at Airport Retail Stores: Impulsive vs. Pre-planned (%), 2012
Table 51: Business Travelers’ Pre-planned Product Trends at Airport Retail Stores by Age (%), 2012
Table 52: Business Travelers’ Impulsive Product Trends at Airport Retail Stores by Age (%), 2012
Table 53: Business Travelers’ Pre-planned Product Trends at Airport Retail Stores by Gender (%), 2012
Table 54: Business Travelers’ Impulsive Product Trends at Airport Retail Stores by Gender (%), 2012
Table 55: Significance of Websites in Pre-Planned Purchases: Business Travelers (%), 2012
Table 56: Significance of Websites in Pre-Planned Purchases by Gender: Business Travelers (%), 2012
Table 57: Significance of Websites in Pre-Planned Purchases by Annual Income: Business Travelers (%), 2012
Table 58: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities (%), 2012
Table 59: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities by Age (%), 2012
Table 60: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities by Gender (%), 2012
Table 61: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities by Annual Income (%), 2012
Table 62: Most Visible Products in Airport Retailing by Business Travelers (Retail Space Index), 2012
Table 63: Most Visible Products in Airport Retailing by Business Travelers (%), 2012
Table 64: Most Visible Products in Airport Retailing by Business Travelers, by Age (Retail Space Index), 2012
Table 65: Most Visible Products in Airport Retailing by Business Travelers, by Gender (%), 2012
Table 66: Most Visible Products in Airport Retailing by Business Travelers, by Annual Income (%), 2012
Table 67: Most Popular Products in Airport Retailing by Business Travelers - Duty-free by Age (%), 2012
Table 68: Most Popular Products in Airport Retailing by Business Travelers - Duty Paid by Age (%), 2012
Table 69: Most Popular Products in Airport Retailing by Business Travelers – Duty-free by Gender (%), 2012
Table 70: Most Popular Products in Airport Retailing by Business Travelers - Duty Paid by Gender (%), 2012
Table 71: Most Popular Products in Airport Retailing by Business Travelers – Duty-free by Annual Income (%), 2012
Table 72: Key Drivers of Business Travelers’ Demand Growth (% All Respondents), 2012
Table 73: Key Drivers of Business Travelers’ Demand Growth by Age (% Very Motivating), 2012
Table 74: Key Drivers of Business Travelers’ Demand Growth by Gender (%Very Motivating), 2012
Table 75: Key Drivers of Business Travelers’ Demand Growth by Annual Income (%Very Motivating), 2012
Table 76: Leading Concerns of Business Travelers in Shopping at Duty Free Outlets (%), 2012
Table 77: Leading Concerns of Business Travelers in Shopping at Duty Free Outlets by Age (%), 2012
Table 78: Leading Concerns of Business Travelers in Shopping at Duty Free Outlets by Gender (%), 2012
Table 79: Leading Concerns of Business Travelers in Shopping at Duty Free Outlets by Annual Income (%), 2012
Table 80: Significance of Brand Selection during Product Purchase (% All Business Traveler Respondents), 2012
Table 81: Domestic Brand Selection during Product Purchase by Age: Business Travelers (%), 2012
Table 82: Global Brand Selection during Product Purchase by Age: Business Travelers (%), 2012
Table 83: Global Brand Selection during Product Purchase by Gender: Business Travelers (%), 2012
Table 84: Domestic Brand Selection during Product Purchase by Annual Income: Business Travelers (%), 2012
Table 85: Global Brand Selection during Product Purchase by Annual Income: Business Travelers (%), 2012
Table 86: Promotional Offers for Better Footfall: Business Travelers (% All Respondents), 2012
Table 87: Promotional Offers for Better Footfall by Age: Business Travelers (%), 2012
Table 88: Promotional Offers for Better Footfall by Gender: Business Travelers (%), 2012
Table 89: Promotional Offers for Better Footfall by Annual Income: Business Travelers (%), 2012
Table 90: Frequently Used Payment Facilities by Business Travelers (% All Respondents), 2012
Table 91: Frequently Used Payment Facilities by Business Travelers by Age (%), 2012
Table 92: Frequently Used Payment Facilities by Business Travelers by Gender (%), 2012
Table 93: Frequently Used Payment Facilities by Business Travelers by Annual Income (%), 2012
Table 94: Leading Airports with the Best Retail Experience for Business Travelers by Price
Table 95: Leading Airports with the Best Retail Experience for Business Travelers by Variety
Table 96: Leading Airports with the Best Retail Experience for Business Travelers by Smooth Transactions
Table 97: Leading Airports with the Best Retail Experience for Business Travelers by Layout and Design
Table 98: Additional Facilities to Increase Business Traveler Footfall at Airport Retail Outlets
Table 99: Survey Results - Closed Questions
List Of Figures
Figure 1: Average Shopping Frequency of Business Travelers at Airport Retail Stores (% All Respondents), 2012
Figure 2: Average Shopping Frequency of Business Travelers at Airport Duty-free Retail by Age (%), 2012
Figure 3: Average Shopping Frequency of Business Travelers at Airport Duty paid Retail Stores by Age (%), 2012
Figure 4: Average Shopping Frequency of Business Travelers at Airport Duty-free Retail Stores by Gender (%), 2012
Figure 5: Average Shopping Frequency of Business Travelers at Airport Duty paid Retail Stores by Gender (%), 2012
Figure 6: Average Shopping Frequency of Business Travelers at Airport Duty-free Retail Stores by Annual Income (%), 2012
Figure 7: Average Shopping Frequency of Business Travelers at Airport Duty-paid Retail Stores by Annual Income (%), 2012
Figure 8: Average Time Spent by Business Travelers at Airport Retail Outlets (% All Respondents), 2012
Figure 9: Average Time Spent by Business Travelers at Airport Duty-free Retail Outlets by Age (%), 2012
Figure 10: Average Time Spent by Business Travelers at Airport Duty paid Retail Outlets by Age (%), 2012
Figure 11: Average Time Spent by Business Travelers at Airport Duty-free Retail Outlets by Gender (%), 2012
Figure 12: Average Time Spent by Business Travelers at Airport Duty paid Retail Outlets by Gender (%), 2012
Figure 13: Average Time Spent by Business Travelers at Airport Duty-free Retail Outlets by Annual Income (%), 2012
Figure 14: Average Time Spent by Business Travelers at Airport Duty paid Retail Outlets by Annual Income (%), 2012
Figure 15: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets (% All Respondents), 2012
Figure 16: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets by Age (%), 2012
Figure 17: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets by Gender (%), 2012
Figure 18: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets by Annual Income (%), 2012
Figure 19: Business Travelers’ Percentage Volume of Shopping at Airport Retail Stores (% All Respondents), 2012
Figure 20: Business Travelers’ Percentage Volume of Shopping at Airport Retail Stores by Age (% of Total Retail Spend), 2012
Figure 21: Business Travelers’ Percentage Volume of Shopping at Airport Retail Stores by Gender (% of Total Retail Spend), 2012
Figure 22: Business Travelers’ Percentage Volume of Shopping at Airport Retail Stores by Annual Income (% of Total Retail Spend), 2012
Figure 23: Business Travelers’ Average Expenditure at Airport Outlets (%), 2012
Figure 24: Business Travelers’ Average Expenditure at Duty-free Airport Outlets by Age (%), 2012
Figure 25: Business Travelers’ Average Expenditure at Duty paid Airport Outlets by Age (%), 2012
Figure 26: Business Travelers’ Average Expenditure at Duty-free Airport Outlets by Gender (%), 2012
Figure 27: Business Travelers’ Average Expenditure at Duty paid Airport Outlets by Gender (%), 2012
Figure 28: Business Travelers’ Average Expenditure at Duty-free Airport Outlets by Annual Income (%), 2012
Figure 29: Business Travelers’ Average Expenditure at Duty paid Airport Outlets by Annual Income (%), 2012
Figure 30: Business Travelers’ Average Expenditure at Duty-free Airport Outlets by Travel Frequency (%), 2012
Figure 31: Business Travelers’ Average Expenditure at Duty paid Airport Outlets by Travel Frequency (%), 2012
Figure 32: Business Travelers’ Average Expenditure at Duty-free Airport Outlets by Travel Frequency (%), 2012
Figure 33: Business Travelers’ Average Expenditure at Duty paid Airport Outlets by Travel Frequency (%), 2012
Figure 34: Business Travelers’ Average Expenditure on Food and Beverages at Airport Outlets (%), 2012
Figure 35: Business Travelers’ Average Expenditure on Food and Beverages at Airport Outlets by Age (%), 2012
Figure 36: Business Travelers’ Average Expenditure on Food and Beverages at Airport Outlets by Gender (%),, 2012
Figure 37: Business Travelers’ Average Expenditure on Food and Beverages at Airport Outlets by Annual Income (%), 2012
Figure 38: Business Travelers’ Expenditure on Product Categories (% All Respondents), 2012
Figure 39: Business Travelers’ Planned Change in Shopping Expenditure at Airport Retail Stores by Gender (%), 2012
Figure 40: Business Travelers’ Planned Change in Shopping Expenditure at Airport Retail Stores by Annual Income (%), 2012
Figure 41: Business Travelers’ Purchases at Airport Retail Stores: Impulsive vs. Pre-planned (% All Respondents), 2012
Figure 42: Business Travelers’ Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by Age (%), 2012
Figure 43: Business Travelers’ Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by Gender (%), 2012
Figure 44: Business Travelers’ Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by Annual Income (%), 2012
Figure 45: Business Travelers’ Pre-planned Product Trends at Airport Retail Stores by Age (%), 2012
Figure 46: Significance of Websites in Pre-Planned Purchases: Business Travelers (%), 2012
Figure 47: Significance of Websites in Pre-Planned Purchases by Age: Business Travelers (%), 2012
Figure 48: Significance of Websites in Pre-Planned Purchases by Gender: Business Travelers (%), 2012
Figure 49: Significance of Websites in Pre-Planned Purchases by Annual Income: Business Travelers (%), 2012
Figure 50: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities (%), 2012
Figure 51: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities by Age (%), 2012
Figure 52: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities by Gender (%), 2012
Figure 53: Frequency of Utilization by Business Travelers: ‘Shop and Collect’ Facilities by Annual Income (%), 2012
Figure 54: Most Visible Products in Airport Retailing by Business Travelers (%), 2012
Figure 55: Most Visible Products in Airport Retailing by Business Travelers, by Gender (%), 2012
Figure 56: Most Visible Products in Airport Retailing by Business Travelers, by Annual Income (%), 2012
Figure 57: Most Popular Products in Airport Retailing by Business Travelers (%), 2012
Figure 58: Most Popular Products in Airport Retailing by Business Travelers – Duty-paid by Age (%), 2012
Figure 59: Most Popular Products in Airport Retailing by Business Travelers – Duty Paid by Gender(%), 2012
Figure 60: Most Popular Products in Airport Retailing by Business Travelers – Duty Paid by Annual income (%), 2012
Figure 61: Key Drivers of Business Travelers’ Demand Growth (% All Respondents), 2012
Figure 62: Key Drivers of Business Travelers’ Demand Growth by Gender (% Very Motivating), 2012
Figure 63: Key Drivers of Business Travelers’ Demand Growth by Annual Income (% Very Motivating), 2012
Figure 64: Leading Concerns of Business Travelers in Shopping at Duty Free Outlets (%), 2012
Figure 65: Leading Concerns of Business Travelers in Shopping at Duty Free Outlets by Age (%), 2012
Figure 66: Leading Concerns of Business Travelers in Shopping at Duty Free Outlets by Gender (%), 2012
Figure 67: Leading Concerns of Business Travelers in Shopping at Duty Free Outlets by Annual Income (%), 2012
Figure 68: Significance of Brand Selection during Product Purchase (% All Business Traveler Respondents), 2012
Figure 69: Domestic Brand Selection during Product Purchase by Age: Business Travelers (%), 2012
Figure 70: Global Brand Selection during Product Purchase by Age: Business Travelers (%), 2012
Figure 71: Domestic Brand Selection during Product Purchase by Gender: Business Travelers (%), 2012
Figure 72: Domestic Brand Selection during Product Purchase by Annual Income: Business Travelers (%), 2012
Figure 73: Global Brand Selection during Product Purchase by Annual Income: Business Travelers (%), 2012
Figure 74: Promotional Offers for Better Footfall: Business Travelers (% All Respondents), 2012
Figure 75: Promotional Offers for Better Footfall by Gender: Business Travelers (%), 2012
Figure 76: Promotional Offers for Better Footfall by Annual Income: Business Travelers (%), 2012
Figure 77: Frequently Used Payment Facilities by Business Travelers (% All Respondents), 2012
Figure 78: Frequently Used Payment Facilities by Business Travelers by Age (%), 2012
Figure 79: Frequently Used Payment Facilities by Business Travelers by Gender (%), 2012
Figure 80: Amsterdam Schiphol Airport with the Best Retail Experience for Business Travelers by Price
Figure 81: London Heathrow Airport with the Best Retail Experience for Business Travelers by Price
Figure 82: Hong Kong International Airport with the Best Retail Experience for Business Travelers by Price
