Summary
“Consumer Attitudes and Online Retail Dynamics in the UK, 2014-2019” provides the magnitude, growth, share, and dynamics of the online retail market in the UK. It is an essential tool for companies active across the UK's online retail value chain and for new companies considering entry into the online retail market in the UK.
Key Findings
- Click and collect services will continue to drive online sales in the country
- Online retailing on special days such as Black Friday, Cyber Monday, and Manic Monday have witnessed record-breaking sales
- Online food and grocery sales growth surpass offline channels
- Mobile devices will account for a larger share of online retailing in the future
- Food and grocery is expected to be the largest and fastest growing category group by 2019
Synopsis
“Consumer Attitudes and Online Retail Dynamics in the UK, 2014-2019” provides data for historic and forecast online retail sales, and also includes information on the business environment and country risk related to the UK's online retail environment. In addition, it analyses the key consumer trends influencing the UK's online retail industry. In short,
- It provides in-depth analysis of the latest trends in online consumer shopping, covering the factors driving online shopping, consumer insights, market dynamics (covering 26 product categories), and reviews of the latest best practice in online retail site design
- Based on the latest data, the report not only provides details of the size and growth of this increasingly important channel, it also provides essential context on the penetration of online sales by product groups, how growth has developed over time, and key factors, with forecasts, that will drive this market in the future
Reasons To Buy
Get immediate access to:
- Improve market and strategic planning using highly granular, forward-looking market data. Detailed category coverage is provided, covering 26 products, across nine product groups that include: Apparel, Accessories, Luggage and Leather Goods, Book, News and Stationery, Electricals and Electronics, Food and Grocery, Health and Beauty, Furniture and Floor Coverings, Home and Garden Products, Music, Video and Entertainment Software, and Sports and Leisure Equipment - Understand the consumer behavior and online trends in the UK
- In-depth analysis of the latest trends in online consumer shopping, covering the factors driving online shopping - Understand which products will be the major winners and losers in the online arena in the coming years Historic and forecast online retail sales
- Learn from best practice approaches outlined in the case studies of leading online retailers By examining best practice from the leading national large-scale online retailers (but specifically excluding the likes of Amazon, whose sites are well-known and vary little by country), as well as reviewing innovative approaches from smaller retailers, the report provides insights and ideas about how best to approach growing online sales for your business
Table Of Contents
1 Introduction
1.1 What is this Report About?
2 Market at a glance
3 Consumer Insight: Online Shopping Attitudes and Behaviors.
3.1 Overview of the UK's Online Shopping Environment
3.1.1 Internet users rise as more people access the internet through smartphones
3.1.2 Broadband infrastructure to improve driven by government investments
3.2 Consumer Attitudes and Behaviour
3.2.1 Mobile devices will account for a larger share of online retailing in the future
3.2.2 Online food and grocery sales growth surpasses offline channels
3.2.3 Online retailing on special days such as Black Friday, Cyber Monday and Manic Monday have witnessed record-breaking sales
3.2.4 Social commerce: The new sunrise segment
3.2.5 Click and Collect services gains popularity
4 Online Channel Dynamics
4.1 The Online Channel's Share of Total Retail Sales
4.1.1 UK online vs. offline channel forecasts
4.1.2 Online penetration: global and regional comparisons
4.2 Channel Dynamics
4.2.1 UK retail channel dynamics - future performance
4.2.2 Channel group share development
4.2.3 Individual channel performance
4.3 Category Dynamics
4.3.1 Online vs. offline retail sales comparison by category group, 2014
4.3.2 Online retail market dynamics by category
4.3.3 Online retail sales share by category group
4.3.4 Online retail sales growth by individual category
4.3.5 Food and grocery categories: market size and forecasts
4.3.6 Electrical and electronics categories: market size and forecasts
4.3.7 Music, video, and entertainment software categories: market size and forecasts
4.3.8 Apparel, accessories, luggage and leather goods categories: size and forecasts
4.3.9 Books, News and Stationery categories: Market Size and Forecasts
4.3.10 Sports and Leisure equipment categories: market size and forecasts
4.3.11 Furniture and floor coverings categories: market size and forecasts
4.3.12 Home and Garden categories: market size and forecasts
4.3.13 Health and Beauty categories: market size and forecasts
5 Case Studies: Leading Online Retailers in UK
5.1 Retailer 1: John Lewis
5.1.1 Business Description
5.1.2 Site Experience
5.2 Retailer 2: ASOS Plc.
5.2.1 Business Description
5.2.2 Site Experience
5.3 Retailer 3: Next Plc.
5.3.1 Business Description
5.3.2 Site Experience
5.4 Retailer 4: Argos.
5.4.1 Business Description
5.4.2 Site Experience
5.5 Other Innovative Retailers
5.5.1 FandF by Tesco
5.5.2 “Made Unboxed” - An Online Social Showroom
5.5.3 ASOS to launch an app for Apple Watch
6 Appendix
6.1 Definitions
6.1.1 This report provides 2014 actual sales; while forecasts are provided for 2015 - 2019
6.2 Summary Methodology
6.2.1 Overview
6.2.2 The triangulated market sizing method
6.2.3 Industry surveys in the creation of retail market data
6.2.4 Quality control and standardized processes
6.3 About Conlumino
6.4 Disclaimer
List Of Tables
Table 1: Online Retail Sales in UK, 2014 and 2019
Table 2: UK Online vs. Offline Retail Sales and Forecast (GBP billion), 2009-2019
Table 3: UK Online vs. Offline Retail Sales and Forecast (US$ billion),2009-2019
Table 4: UK Online vs. Offline Retail Sales and Forecast (% Share), 2009-2019
Table 5: UK Online Sales vs. Global Average, 2009, 2014 and 2019
Table 6: UK Online Sales vs. Europe, 2009, 2014 and 2019
Table 7: UK Overall Retail Segmentation (GBP billion) by Channel Group, 2009-2019
Table 8: UK Channel Retail Sales and Forecast (GBP billion) by Channel Group, 2009-2019
Table 9: UK Channel Retail Sales and Forecast (US$ billion) by Channel Group, 2009-2019
Table 10: UK Channel Retail Sales and Forecast (% Share) by Channel Group, 2009-2019
Table 11: UK Channel Retail Sales and Forecast (GBP billion) by Channel, 2009-2019
Table 12: UK Channel Retail Sales and Forecast (US$ billion) by Channel, 2009-2019
Table 13: UK Retail Sales Split (GBP million), Online vs. Offline, 2014
Table 14: UK Retail Sales Split (US$ million), Online vs. Offline, 2014
Table 15: UK Online Retailers Market Dynamics by Category Group, 2009-2019
Table 16: UK Online Retail Sales and Forecast (GBP million) by Category Group, 2009-2019
Table 17: UK Online Retail Sales and Forecast (US$ million) by Category Group, 2009-2019
Table 18: UK Total and Online Retail Sales in Food and Grocery Categories (GBP million), 2009-2019
Table 19: UK Total and Online Retail Sales in Food and Grocery Categories (US$ million), 2009-2019
Table 20: UK Total and Online Retail Sales in Electrical and Electronics Categories (GBP million), 2009-2019
Table 21: UK Total and Online Retail Sales in Electrical and Electronics Categories (US$ million), 2009-2019
Table 22: UK Total and Online Retail Sales in Music, Video and Entertainment Categories (GBP million), 2009-2019
Table 23: UK Total and Online Retail Sales in Music, Video and Entertainment Categories (US$ million), 2009-2019
Table 24: UK Total and Online Retail Sales in Apparel, Accessories, Luggage and Leather Categories (GBP million), 2009-2019
Table 25: UK Total and Online Retail Sales in Apparel, Accessories, Luggage and Leather Categories (US$ million), 2009-2019
Table 26: UK Total and Online Retail Sales in Books, News and Stationery Categories (GBP million), 2009-2019
Table 27: UK Total and Online Retail Sales in Books, News and Stationery Categories (US$ million), 2009-2019
Table 28: UK Total and Online Retail Sales in Sports and Leisure Equipment Categories (GBP million), 2009-2019
Table 29: UK Total and Online Retail Sales in Sports and Leisure Equipment Categories (US$ million), 2009-2019
Table 30: UK Total and Online Retail Sales in Furniture and Floor Coverings Categories (GBP million), 2009-2019
Table 31: UK Total and Online Retail Sales in Furniture and Floor Coverings Categories (US$ million), 2009-2019
Table 32: UK Total and Online Retail Sales in Home and Garden Products Categories (GBP million), 2009-2019
Table 33: UK Total and Online Retail Sales in Home and Garden Products Categories (US$ million), 2009-2019
Table 34: UK Total and Online Retail Sales in Health and Beauty Categories (GBP million), 2009-2019
Table 35: UK Total and Online Retail Sales in Health and Beauty Categories (US$ million), 2009-2019
Table 36: UK Exchange Rate GBP-US$ (Annual Average), 2009-2014
Table 37: UK Exchange Rate GBP-US$ (Annual Average), 2015-2019 Forecasts
Table 38: Conlumino Retail Channel Definitions
Table 39: Conlumino Retail Category Definitions
List Of Figures
Figure 1: Share of Online Retail Sales in Total Retail Sales, 2014 and 2019
Figure 2: Total Internet Users and Penetration, 2009-2014
Figure 3: Total Fixed Broadband Subscribers and Penetration, 2009-2014
Figure 4: Mobile devices will account for a larger share of online retailing in the future
Figure 5: Regional Fixed Broadband Users and its Penetration, 2012-2017
Figure 6: Regional Mobile Broadband Users and its Penetration, 2012-2017
Figure 7: UK Online and Offline Retail Sales and Forecast (GBP billion), 2009-2019
Figure 8: UK Online Sales vs. Global Average (% of Total Retail)
Figure 9: UK Online Sales vs. European Countries Average (% of Total Retail)
Figure 10: UK Overall Retail Market Dynamics by Channel Group, 2009-2019
Figure 11: UK Retail Sales and Forecast (GBP billion) by Channel Group, 2009-2019
Figure 12: UK Retail Sales, Online vs. Offline, 2014
Figure 13: UK Online Retailers Market Dynamics by Category Group, 2009-2019
Figure 14: UK Online Retail Sales and Forecast (GBP million) by Category Group, 2009-2019
Figure 15: John Lewis - Home Page
Figure 16: www.johnlewis.com: Search Capabilities
Figure 17: www.johnlewis.com: Search Capabilities
Figure 18: www.johnlewis.com: Tools to aid Purchase
Figure 19: Johnlewis.com- Mobile Site
Figure 20: Johnlewis.com- Delivery options
Figure 21: ASOS - Use of Online Space
Figure 22: ASOS - Trend Tool
Figure 23: ASOS - Product Layout
Figure 24: ASOS - Mobile
Figure 25: Next - Use of Online Space
Figure 26: Next - Online Loyalty Schemes
Figure 27: Next - Tools to aid Purchase
Figure 28: Next - Mobile Site
Figure 29: Argos - Use of Online Space
Figure 30: Argos - Organized Product Page
Figure 31: Argos - Compare and search tools
Figure 32: Argos. - Customer Review section
Figure 33: Argos -- List of Ways Users Can Access the Mobile Website
Figure 34: FandF by Tesco - Virtual Fitting Room
Figure 35: Made Unboxed Launched by Made.com
Figure 36: ASOS app for Apple Watch
Figure 37: The Triangulated Market Sizing Methodology
