Enterprise application are software designed to meet the unique needs and objectives of the organizations. It includes applications such as CRM, ERP, SCM, BI, BPM, CMS, and EAM etc. Traditionally, enterprise applications were designed and developed specifically for back-office transactional activities such as accounting, production and inventory control and order management etc. However, in today’s business context, the role of enterprise application is changing from back-office activities to business process improvement. Enterprise application is gaining importance as companies look to enhance their internal processes and systems by quickly responding to the challenges such as high cost and lead time incurred during business process. Adoption of enterprise applications enables easy flow of business information within or outside of organization. To gain competitive advantages such as customer interaction and integration of business functionality, most of the enterprises are implementing enterprise applications. Furthermore, emerging trends of cloud and increased access via mobile device are propelling the market growth. High cost and availability of open source applications in the market are the major challenges for market growth. Rapid changes in business model, geographic expansion of businesses and increasing penetration of cloud technology would open numerous opportunities for the market.
The market is segmented on the basis of the solutions, delivery model, verticals and geography. The solutions segment includes CRM, ERP, SCM, BI, BPM, CMS, EAM, Web conferencing and others. Among all solutions, CRM is becoming popular as it useful to manage interaction with customers and employees. Delivery model segment is further classified into on-premise and cloud based models. The vertical segment includes Manufacturing & Services, BFSI, healthcare, retail, government, aerospace and defense, telecom and others. The market is addressed in various geographical regions such as North America, Europe, Asia-Pacific and LAMEA in order to gain the competitive insights.
Key players in the market include Oracle, IBM Corp., Microsoft Corp., SAP, HP, QAD Inc. IFS AB, Epicor Software Corp., Infor, and Salesforce Inc. among others.
KEY BENEFITS
KEY MARKET SEGMENTS
The market is segmented on the basis of solution, delivery model, verticals and geography.
GLOBAL ENTERPRISE APPLICATION MARKET BY SOLUTION
GLOBAL ENTERPRISE APPLICATION MARKET BY DELIVERY MODEL
GLOBAL ENTERPRISE APPLICATION MARKET BY VERTICALS
GLOBAL ENTERPRISE APPLICATION MARKET BY GEOGRAPHY
KEY PLAYERS
TABLE OF CONTENTS
CHAPTER 1 INTRODUCTION
1.1 Research Description
1.2 Reason to doing this study
1.3 Key benefits
1.4 Key market segment
CHAPTER 2 EXECUTIVE SUMMARY
2.1 CXO perspective
2.2 Executive summary
2.3 Market Beyond: What to expect by 2025
2.3.1 Base case scenario
2.3.2 Optimistic scenario
2.3.1 Critical scenario
CHAPTER 3 MARKET OVERVIEW
3.1 Market Definition and scope
3.2 Key findings
3.2.1 Top factors influencing enterprise application market
3.2.2 Top investment strategies
3.2.3 Top winning strategies
3.3 Porter’s Five Forces Analysis
3.3.1 High switching cost and low differentiation of the supplier’s product lead to moderate bargaining power of suppliers
3.3.2 Availability of alternatives and buyers price sensitivity leads to moderate bargaining power of buyer
3.3.3 High Intersegment rivalry
3.3.4 In-house and open source applications create high threats of substitutes
3.3.5 Brand loyalty and presence of strong brands restricts easy access of new entrants
3.4 Value Chain Analysis
3.4.1 Element providers
3.4.2 Application Developers
3.4.3 Distribution Channel
3.5 Competitive market analysis, 2013
3.6 Case studies
3.7 Market Dynamics
3.7.1 Drivers
3.7.1.1 Customer centric approach of organizations
3.7.1.2 Competitive advantages
3.7.1.3 Adpotion of ClOud and mobile applications
3.7.2 Restraints
3.7.2.1 Higher cost
3.7.2.2 Open source applications
3.7.3 Opportunities
3.7.3.1 Rapid changes in business model
3.7.3.2 Geographic expansion of business
3.7.3.3 Emerging trends of cloud
CHAPTER 4 GLOBAL ENTERPRISE APPLICATION MARKET BY SOLUTIONS
4.1 Customer Relation Management (CRM)
4.1.1 Key Market Trends
4.1.2 Competitive scenario
4.1.3 Key market drivers & opportunities
4.1.4 Market size and forecast
4.2 Enterprise resource planning (ERP)
4.2.1 Key Market Trends
4.2.2 Competitive Scenario
4.2.3 Key market drivers & opportunities
4.2.4 Market size and forecast
4.3 Supply chain management (SCM)
4.3.1 Key Market Trends
4.3.2 Competitive scenario
4.3.3 Key Market Drivers & Opportunities
4.3.4 Market size and forecast
4.4 Business Intelligence
4.4.1 Key Market Trends
4.4.2 Competitive scenario
4.4.3 Key market drivers & opportunities
4.4.4 Market size and forecast
4.5 Business Process Management
4.5.1 Key Market Trends
4.5.2 Competitive scenario
4.5.3 Key market drivers & opportunities
4.5.4 Market size and forecast
4.6 Content Management System
4.6.1 Key Market Trends
4.6.2 Competitive scenario
4.6.3 Key market drivers & opportunities
4.6.4 Market size and forecast
4.7 Enterprise Asset Management
4.7.1 Key Market Trends
4.7.2 Competitive scenario
4.7.3 Key market drivers & opportunities
4.7.4 Market size and forecast
4.8 Web Conferencing
4.8.1 Key Market Trends
4.8.2 Competitive scenario
4.8.3 Key market drivers & opportunities
4.8.4 Market size and forecast
4.9 Others 58
4.9.1 Key Market Trends
4.9.2 Competitive scenario
4.9.3 Key market drivers & opportunities
4.9.4 Market size and forecast
CHAPTER 5 GLOBAL ENTERPRISE APPLICATION MARKET BY DELIVERY MODEL
5.1 On-Premise Model
5.1.1 Key Market Trends
5.1.2 Competitive scenario
5.1.3 Key growth factors and opportunities
5.1.4 Market size and forecast
5.2 Cloud based model
5.2.1 Key Market Trends
5.2.2 Competitive scenario
5.2.3 Key growth factors and opportunities
5.2.4 Market size and forecast
CHAPTER 6 GLOBAL ENTERPRISE APPLICATION MARKET BY VERTICAL
6.1 Manufacturing and Services
6.1.1 Market size and forecast
6.2 BFSI
6.2.1 Market size and forecast
6.3 Healthcare
6.3.1 Market size and forecast
6.4 Retail
6.4.1 Market size and forecast
6.5 Government
6.5.1 Market size and forecast
6.6 Aerospace and Defense
6.6.1 Market size and forecast
6.7 Telecom 74
6.7.1 Market size and forecast
6.8 Others
6.8.1 Market size and forecast
7.1 North America
7.1.1 Key Market Trends
7.1.2 Competitive scenario
7.1.3 Key growth factors and opportunities
7.1.4 Market size and forecast
7.2 Europe
7.2.1 Key Market Trends
7.2.2 Competitive scenario
7.2.3 Key growth factors and opportunities
7.2.4 Market size and forecast
7.3 Asia-Pacific
7.3.1 Key Market Trends
7.3.2 Competitive scenario
7.3.3 Key growth factors and opportunities
7.3.4 Market size and forecast
7.4 LAMEA
7.4.1 Key Market Trends
7.4.2 Competitive scenario
7.4.3 Key growth factors and opportunities
7.4.4 Market size and forecast
CHAPTER 8 COMPANY PROFILE
8.1 Oracle
8.1.1 Company overview
8.1.2 Company snapshot
8.1.3 Business performance
8.1.4 Key strategies and developments
8.1.4.1 Primary strategy: Acquisitions
8.1.4.2 secondary strategy: New Product development
8.1.5 SWOT analysis of Oracle
8.2 INTERNATIONAL BUSINESS MACHINE (IBM) Corporation
8.2.1 Company overview
8.2.2 Company Snapshot
8.2.3 Business performance
8.2.4 Key strategies and developments
8.2.4.1 Primary strategy: Partnership
8.2.5 SWOT analysis of IBM
8.3 MICROSOFT CORPORATION
8.3.1 Company Overview
8.3.2 Business performance
8.3.3 Key strategies and developments
8.3.3.1 Primary strategy: New Product Development
8.3.3.2 secondary strategy: collaborations
8.3.4 SWOT analysis of Microsoft Corp.
8.4 SAP
8.4.1 Company Overview
8.4.2 Business performance
8.4.3 Strategic moves and development
8.4.4 SWOT analysis of SAP
8.5 HEWLETT PACKARD (HP)
8.5.1 Company Overview
8.5.2 Company Snapshot
8.5.3 Business performance
8.5.4 Key strategies and developments
8.5.4.1 Primary strategy: Acquisitions and collaborations
8.5.5 Swot analysis of Hewlett Packard
8.6 QAD Inc.
8.6.1 Company overview
8.6.2 Business performance
8.6.3 Strategic moves and development
8.6.3.1 Primary strategy: Acquisitions and collaborations
8.6.3.2 secondary strategy: New Product Development
8.6.4 SWOT analysis of QAD
8.7 IFS AB
8.7.1 Company overview
8.7.2 Business performance
8.7.3 Key strategies and developments
8.7.3.1 Primary strategy: Acquisitions and collaborations
8.7.4 SWOT analysis of IFS AB
8.7.4.1 SWOT analysis of IFS AB
8.8 Epicor software Corp.
8.8.1 Company overview
8.8.2 Business performance
8.8.3 Key strategies and developments
8.8.3.1 Primary strategy: Acquisitions and collaborations
8.8.4 SWOT analysis of Epicor
8.9 Infor
8.9.1 Company overview
8.9.2 Key strategies and developments
8.9.2.1 Primary strategy: Acquisitions and collaborations
8.9.3 SWOT analysis of Infor
8.10 Salesforce Inc.
8.10.1 Company overview
8.10.2 Business performance
8.10.3 Key strategies and developments
8.10.3.1 Primary strategy: Acquisitions and collaborations
8.10.4 SWOT analysis of Salesforce
LIST OF TABLES
TABLE 1 ENTERPRISE APPLICATION SOLUTIONS MARKET REVENUE BY GEOGRAPHY, 2013-2020 ($ MILLION)
TABLE 2 ENTERPRISE APPLICATION BASE CASE SCENARIO MARKET REVENUE BY GEOGRAPHY, 2020-2025 ($ MILLION)
TABLE 3 ENTERPRISE APPLICATION OPTIMISTIC CASE SCENARIO MARKET REVENUE BY GEOGRAPHY, 2020-2025 ($ MILLION)
TABLE 4 ENTERPRISE APPLICATION CRITICAL CASE SCENARIO MARKET REVENUE BY GEOGRAPHY, 2020-2025 ($ MILLION)
TABLE 5 GLOBAL ENTERPRISE APPLICATION MARKET BY SOLUTIONS, $ MILLION (2013-2020)
TABLE 6 GLOBAL CRM MARKET MARKET BY GEOGRAPHY, $ MILLION (2013-2020)
TABLE 7 GLOBAL ERP MARKET MARKET BY GEOGRAPHY, $ MILLION (2013-2020)
TABLE 8 GLOBAL SCM MARKET MARKET BY GEOGRAPHY, $ MILLION (2013-2020)
TABLE 9 GLOBAL BI MARKET MARKET BY GEOGRAPHY, $ MILLION (2013-2020)
TABLE 10 GLOBAL BPM MARKET MARKET BY GEOGRAPHY, $ MILLION (2013-2020)
TABLE 11 GLOBAL CMS MARKET MARKET BY GEOGRAPHY, $ MILLION (2013-2020)
TABLE 12 GLOBAL EAM MARKET MARKET BY GEOGRAPHY, $ MILLION (2013-2020)
TABLE 13 GLOBAL WEB CONFERENCING MARKET MARKET BY GEOGRAPHY, $ MILLION (2013-2020)
TABLE 14 GLOBAL OTHERS (ENTEPRISE APPLICATION) MARKET MARKET BY GEOGRAPHY, $ MILLION (2013-2020)
TABLE 15 GLOBAL ENTERPRISE APPLICATION MARKET BY DELIVERY MODEL, $ MILLION (2013-2020)
TABLE 16 ADVANTAGES OF ON-PREMISES MODEL
TABLE 17 GLOBAL ON-PREMISE MODEL MARKET BY GEOGRAPHY, $ MILLION (2013-2020)
TABLE 18 ADVANTAGES OF CLOUD BASED MODEL
TABLE 19 GLOBAL CLOUD MODEL MARKET BY GEOGRAPHY, $ MILLION (2013-2020)
TABLE 20 GLOBAL END-USER MARKET BY GEOGRAPHY, $ MILLION (2013-2020)
TABLE 21 GLOBAL MANUFACTURING AND SERVICES MARKET BY GEOGRAPHY, $ MILLION (2013-2020)
TABLE 22 GLOBAL BFSI MARKET BY GEOGRAPHY, $ MILLION (2013-2020)
TABLE 23 GLOBAL HEALTHCARE MARKET BY GEOGRAPHY, $ MILLION (2013-2020)
TABLE 24 GLOBAL RETAIL MARKET BY GEOGRAPHY, $ MILLION (2013-2020)
TABLE 25 GLOBAL GOVEMENT MARKET BY GEOGRAPHY, $ MILLION (2013-2020)
TABLE 26 GLOBAL AEROSPACE AND DEFENSE MARKET BY GEOGRAPHY, $ MILLION (2013-2020)
TABLE 27 GLOBAL TELECOM MARKET BY GEOGRAPHY, $ MILLION (2013-2020)
TABLE 28 GLOBAL OTHER (END-USER) MARKET BY GEOGRAPHY, $ MILLION (2013-2020)
TABLE 29 ENTERPRISE APPLICATION MARKET IN NORTH AMERICA, 2013-2020 ($MILLION)
TABLE 30 ENTERPRISE APPLICATION MARKET IN EUROPE, 2013-2020 ($MILLION)
TABLE 31 ENTERPRISE APPLICATION MARKET IN ASIA-PACIFIC, 2013-2020 ($MILLION)
TABLE 32 ENTERPRISE APPLICATION MARKET IN LAMEA, 2013-2020 ($MILLION)
TABLE 33 SWOT ANALYSIS OF ORACLE
TABLE 34 SWOT ANALYSIS OF IBM
TABLE 35 COMPANY SNAPSHOT
TABLE 36 SWOT ANALYSIS OF MICROSOFT CORP.
TABLE 37 COMPANY SNAPSHOT
TABLE 38 SWOT ANALYSIS OF SAP
TABLE 39 HEWLWTT PACKARD SNAPSHOT
TABLE 40 SWOT ANALYSIS OF HEWLETT PACKARD
TABLE 41 QAD SNAPSHOT
TABLE 42 REVENUE GENERATED BY QAD (2012-2014)
TABLE 43 REVENUE OF QAD BY GEOGRAPHY (IN PERCENTAGE ,2013)
TABLE 44 REVENUE OF QAD BY INDUSTRIES (IN PERCENTAGE, 2013)
TABLE 45 SWOT ANALYSIS OF QAD
TABLE 46 IFS AB SNAPSHOT
TABLE 47 EPICOR SNAPSHOT
TABLE 48 SWOT ANALYSIS OF EPICOR
TABLE 49 INFOR SNAPSHOT
TABLE 50 SWOT ANALYSIS OF INFOR
TABLE 51 SALESFORCE INC. SNAPSHOT
TABLE 52 SWOT ANALYSIS OF SALESFORCE
LIST OF FIGURES
FIG. 1 TOP IMPACTING FACTORS, BASE CASE (2020-2025)
FIG. 2 TOP IMPACTING FACTORS, OPTIMISTIC CASE (2020-2025)
FIG. 3 TOP IMPACTING FACTORS, CRITICAL CASE (2020-2025)
FIG. 4 TOP IMPACTING FACTORS
FIG. 5 TOP INVESTMENT POCKETS OF ENTERPRISE APPLICATION MARKET
FIG. 6 TOP WINNING STRATEGIES IN ENTERPRISE APPLICATION MARKET
FIG. 7 PORTER’S FIVE FORCES MODEL
FIG. 8 VALUE CHAIN ANALYSIS
FIG. 9 COMPETITIVE MARKET ANALYSIS OF ENTERPRISE APPLICATION MARKET
FIG. 10 REVENUE GENERATED BY ORACLE
FIG. 11 REVENUE OF ORACLE BY GEOGRAPHY( IN PERCENTAGE, 2013)
FIG. 12 REVENUE OF ORACLE BY SEGMENT (IN PERCENTAGE, 2013)
FIG. 13 REVENUE GENERATED BY IBM (2011 - 2013)
FIG. 14 REVENUE OF IBM BY GEOGRAPHY, (IN PERCENTAGE 2013)
FIG. 15 REVENUE OF IBM IN BY SEGMENT, (PERCENTAGE 2013)
FIG. 16 REVENUE GENERATED BY MICROSOFT CORP(2011-2013)
FIG. 17 REVENUE OF MICROSOFT CORP. BY GEOGRAPHY, (IN PERCENTAGE , 2013)
FIG. 18 REVENUE OF MICROSOFT CORP. BY SEGMENT (IN PERCENTAGE, 2013)
FIG. 19 REVENUE GENERATED BY SAP(2011-2013)
FIG. 20 REVENUE OF SAP BY GEOGRAPHY (IN PERCENTAGE, 2013)
FIG. 21 REVENUE OF SAP BY INDUSTRIES, (IN PERCENTAGE 2013)
FIG. 22 REVENUE GENERATED BY HP (2011-2013)
FIG. 23 REVENUE OF HP BY GEOGRAPHY (IN PERCENTAGE, 2013)
FIG. 24 REVENUE OF HP BY SEGMENT (IN PERCENTAGE, 2013)
FIG. 25 REVENUE GENERATED BY IFS AB (2011-2013)
FIG. 26 REVENUE OF IFS AB BY SEGMENT (IN PERCENTAGE, 2013)
FIG. 27 REVENUE GENERATED BY EPICOR (2011-2013)
FIG. 28 REVENUE OF EPICOR BY GEOGRAPHY (IN PERCENTAGE, 2013)
FIG. 29 REVENUE OF EPICOR BY SEGMENT (IN PERCENTAGE, 2013)
FIG. 30 REVENUE GENERATED BY SALESFORCE INC.
FIG. 31 REVENUE OF SALESFORCE INC. IN PERCENTAGE BY GEOGRAPHY 2013
FIG. 32 REVENUE OF SALESFORCE INC. IN PERCENTAGE BY SEGMENT 2013
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