Business process as a service (BPaaS) is a term for a specific kind of Web-delivered or cloud hosting service that benefits an enterprise by assisting with business objectives. Using the term (BPaaS) implies that the business process is being automated through a remote delivery model.
The large enterprises segment is expected to have the largest market share during the forecast period, owing to the need to reduce the high Capital Expenditure (CAPEX) and Operating Expenditure (OPEX). Large enterprises have dedicated in-house IT resources and larger IT budgets to consider the adoption of the as-a-service model for their business processes. The Small and Medium-Sized Enterprises (SMEs) segment is expected to grow at the highest rate, owing to the high adoption of BPaaS solutions among the SMEs to gain operational efficiency and result in decreased CAPEX, desired outcomes, and improved business efficiency.
The Banking, Financial Services, and Insurance (BFSI) vertical is estimated to have the largest market share during the forecast period, owing to the adoption of cloud solutions, which has enhanced the focus on achieving competences and rebalancing the expenses on systems. The eCommerce and retail vertical is expected to grow at the highest rate, as BPaaS can help the small-sized and online retailers in improving their marketing, sales, and services’ and lowering the cost of ownership.
As per the geographic analysis, North America is expected to hold the largest market share, due to the presence of the top BPaaS service providers, the globalization of managed cloud services, and the high adoption rate of cloud computing in this region. Asia Pacific (APAC) is expected to witness the highest growth rate in the BPaaS market during the forecast period, due to the increased adoption of BPaaS, owing to its agility, scalability, and efficient pay-per-usage benefits, with an enhanced cloud infrastructure and security.
In 2017, the global Business Process market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2018-2025.
This report focuses on the global Business Process status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Business Process development in United States, Europe and China.
The key players covered in this study
IBM
SAP SE
Oracle
Accenture
Capgemini
Fujitsu
TCS
Cognizant
Genpact
EXL
HCL
Wipro
Market segment by Type, the product can be split into
Operations
Accounting and Finance
Sales and Marketing
Customer Service and Support
Human Resource Management (HRM)
Procurement and Supply Chain Management
Others
Market segment by Application, split into
BFSI
Telecom and IT
Manufacturing
eCommerce and Retail
Healthcare
Government
Others
Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America
The study objectives of this report are:
To analyze global Business Process status, future forecast, growth opportunity, key market and key players.
To present the Business Process development in United States, Europe and China.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.
In this study, the years considered to estimate the market size of Business Process are as follows:
History Year: 2013-2017
Base Year: 2017
Estimated Year: 2018
Forecast Year 2018 to 2025
For the data information by region, company, type and application, 2017 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
Table of Contents
1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.1 Global Business Process Market Size Growth Rate by Type (2013-2025)
1.4.2 Operations
1.4.3 Accounting and Finance
1.4.4 Sales and Marketing
1.4.5 Customer Service and Support
1.4.6 Human Resource Management (HRM)
1.4.7 Procurement and Supply Chain Management
1.4.8 Others
1.5 Market by Application
1.5.1 Global Business Process Market Share by Application (2013-2025)
1.5.2 BFSI
1.5.3 Telecom and IT
1.5.4 Manufacturing
1.5.5 eCommerce and Retail
1.5.6 Healthcare
1.5.7 Government
1.5.8 Others
1.6 Study Objectives
1.7 Years Considered
2 Global Growth Trends
2.1 Business Process Market Size
2.2 Business Process Growth Trends by Regions
2.2.1 Business Process Market Size by Regions (2013-2025)
2.2.2 Business Process Market Share by Regions (2013-2018)
2.3 Industry Trends
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Opportunities
3 Market Share by Key Players
3.1 Business Process Market Size by Manufacturers
3.1.1 Global Business Process Revenue by Manufacturers (2013-2018)
3.1.2 Global Business Process Revenue Market Share by Manufacturers (2013-2018)
3.1.3 Global Business Process Market Concentration Ratio (CR5 and HHI)
3.2 Business Process Key Players Head office and Area Served
3.3 Key Players Business Process Product/Solution/Service
3.4 Date of Enter into Business Process Market
3.5 Mergers & Acquisitions, Expansion Plans
4 Breakdown Data by Type and Application
4.1 Global Business Process Market Size by Type (2013-2018)
4.2 Global Business Process Market Size by Application (2013-2018)
5 United States
5.1 United States Business Process Market Size (2013-2018)
5.2 Business Process Key Players in United States
5.3 United States Business Process Market Size by Type
5.4 United States Business Process Market Size by Application
6 Europe
6.1 Europe Business Process Market Size (2013-2018)
6.2 Business Process Key Players in Europe
6.3 Europe Business Process Market Size by Type
6.4 Europe Business Process Market Size by Application
7 China
7.1 China Business Process Market Size (2013-2018)
7.2 Business Process Key Players in China
7.3 China Business Process Market Size by Type
7.4 China Business Process Market Size by Application
8 Japan
8.1 Japan Business Process Market Size (2013-2018)
8.2 Business Process Key Players in Japan
8.3 Japan Business Process Market Size by Type
8.4 Japan Business Process Market Size by Application
9 Southeast Asia
9.1 Southeast Asia Business Process Market Size (2013-2018)
9.2 Business Process Key Players in Southeast Asia
9.3 Southeast Asia Business Process Market Size by Type
9.4 Southeast Asia Business Process Market Size by Application
10 India
10.1 India Business Process Market Size (2013-2018)
10.2 Business Process Key Players in India
10.3 India Business Process Market Size by Type
10.4 India Business Process Market Size by Application
11 Central & South America
11.1 Central & South America Business Process Market Size (2013-2018)
11.2 Business Process Key Players in Central & South America
11.3 Central & South America Business Process Market Size by Type
11.4 Central & South America Business Process Market Size by Application
12 International Players Profiles
12.1 IBM
12.1.1 IBM Company Details
12.1.2 Company Description and Business Overview
12.1.3 Business Process Introduction
12.1.4 IBM Revenue in Business Process Business (2013-2018)
12.1.5 IBM Recent Development
12.2 SAP SE
12.2.1 SAP SE Company Details
12.2.2 Company Description and Business Overview
12.2.3 Business Process Introduction
12.2.4 SAP SE Revenue in Business Process Business (2013-2018)
12.2.5 SAP SE Recent Development
12.3 Oracle
12.3.1 Oracle Company Details
12.3.2 Company Description and Business Overview
12.3.3 Business Process Introduction
12.3.4 Oracle Revenue in Business Process Business (2013-2018)
12.3.5 Oracle Recent Development
12.4 Accenture
12.4.1 Accenture Company Details
12.4.2 Company Description and Business Overview
12.4.3 Business Process Introduction
12.4.4 Accenture Revenue in Business Process Business (2013-2018)
12.4.5 Accenture Recent Development
12.5 Capgemini
12.5.1 Capgemini Company Details
12.5.2 Company Description and Business Overview
12.5.3 Business Process Introduction
12.5.4 Capgemini Revenue in Business Process Business (2013-2018)
12.5.5 Capgemini Recent Development
12.6 Fujitsu
12.6.1 Fujitsu Company Details
12.6.2 Company Description and Business Overview
12.6.3 Business Process Introduction
12.6.4 Fujitsu Revenue in Business Process Business (2013-2018)
12.6.5 Fujitsu Recent Development
12.7 TCS
12.7.1 TCS Company Details
12.7.2 Company Description and Business Overview
12.7.3 Business Process Introduction
12.7.4 TCS Revenue in Business Process Business (2013-2018)
12.7.5 TCS Recent Development
12.8 Cognizant
12.8.1 Cognizant Company Details
12.8.2 Company Description and Business Overview
12.8.3 Business Process Introduction
12.8.4 Cognizant Revenue in Business Process Business (2013-2018)
12.8.5 Cognizant Recent Development
12.9 Genpact
12.9.1 Genpact Company Details
12.9.2 Company Description and Business Overview
12.9.3 Business Process Introduction
12.9.4 Genpact Revenue in Business Process Business (2013-2018)
12.9.5 Genpact Recent Development
12.10 EXL
12.10.1 EXL Company Details
12.10.2 Company Description and Business Overview
12.10.3 Business Process Introduction
12.10.4 EXL Revenue in Business Process Business (2013-2018)
12.10.5 EXL Recent Development
12.11 HCL
12.12 Wipro
13 Market Forecast 2018-2025
13.1 Market Size Forecast by Regions
13.2 United States
13.3 Europe
13.4 China
13.5 Japan
13.6 Southeast Asia
13.7 India
13.8 Central & South America
13.9 Market Size Forecast by Product (2018-2025)
13.10 Market Size Forecast by Application (2018-2025)
14 Analyst's Viewpoints/Conclusions
15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.1.1 Research Programs/Design
15.1.1.2 Market Size Estimation
12.1.1.3 Market Breakdown and Data Triangulation
15.1.2 Data Source
15.1.2.1 Secondary Sources
15.1.2.2 Primary Sources
15.2 Disclaimer
15.3 Author Details
List of Tables and Figures
Table Business Process Key Market Segments
Table Key Players Business Process Covered
Table Global Business Process Market Size Growth Rate by Type 2013-2025 (Million US$)
Figure Global Business Process Market Size Market Share by Type 2013-2025
Figure Operations Figures
Table Key Players of Operations
Figure Accounting and Finance Figures
Table Key Players of Accounting and Finance
Figure Sales and Marketing Figures
Table Key Players of Sales and Marketing
Figure Customer Service and Support Figures
Table Key Players of Customer Service and Support
Figure Human Resource Management (HRM) Figures
Table Key Players of Human Resource Management (HRM)
Figure Procurement and Supply Chain Management Figures
Table Key Players of Procurement and Supply Chain Management
Figure Others Figures
Table Key Players of Others
Table Global Business Process Market Size Growth by Application 2013-2025 (Million US$)
Figure BFSI Case Studies
Figure Telecom and IT Case Studies
Figure Manufacturing Case Studies
Figure eCommerce and Retail Case Studies
Figure Healthcare Case Studies
Figure Government Case Studies
Figure Others Case Studies
Figure Business Process Report Years Considered
Table Global Business Process Market Size 2013-2025 (Million US$)
Figure Global Business Process Market Size and Growth Rate 2013-2025 (Million US$)
Table Global Business Process Market Size by Regions 2013-2025 (Million US$)
Table Global Business Process Market Size by Regions 2013-2018 (Million US$)
Table Global Business Process Market Share by Regions 2013-2018
Figure Global Business Process Market Share by Regions 2013-2018
Figure Global Business Process Market Share by Regions 2018
Table Market Top Trends
Table Global Business Process Revenue by Manufacturers (2013-2018) (Million US$)
Table Global Business Process Market Share by Manufacturers (2013-2018)
Figure Global Business Process Market Share by Manufacturers in 2018
Table Global Business Process Manufacturers Market Concentration Ratio (CR5 and HHI)
Table Key Players Head office and Area Served
Table Key Players Business Process Product/Solution/Service
Table Date of Enter into Business Process Market
Table Mergers & Acquisitions, Expansion Plans
Table Global Business Process Market Size by Type (2013-2018) (Million US$)
Table Global Business Process Market Size Share by Type (2013-2018)
Figure Global Business Process Market Size Market Share by Type (2013-2018)
Table Global Business Process Market Size by Application (2013-2018) (Million US$)
Table Global Business Process Market Size Share by Application (2013-2018)
Figure Global Business Process Market Size Market Share by Application (2013-2018)
Figure Global Business Process Revenue Market Share by Application in 2017
Figure United States Business Process Market Size 2013-2018 (Million US$)
Table United States Key Players Business Process Revenue (2017-2018) (Million US$)
Table United States Key Players Business Process Market Share (2017-2018)
Table United States Business Process Market Size by Type (2013-2018) (Million US$)
Table United States Business Process Market Share by Type (2013-2018)
Table United States Business Process Market Size by Application (2013-2018) (Million US$)
Table United States Business Process Market Share by Application (2013-2018)
Figure Europe Business Process Market Size 2013-2018 (Million US$)
Table Europe Key Players Business Process Revenue (2017-2018) (Million US$)
Table Europe Key Players Business Process Market Share (2017-2018)
Table Europe Business Process Market Size by Type (2013-2018) (Million US$)
Table Europe Business Process Market Share by Type (2013-2018)
Table Europe Business Process Market Size by Application (2013-2018) (Million US$)
Table Europe Business Process Market Share by Application (2013-2018)
Figure China Business Process Market Size 2013-2018 (Million US$)
Table China Key Players Business Process Revenue (2017-2018) (Million US$)
Table China Key Players Business Process Market Share (2017-2018)
Table China Business Process Market Size by Type (2013-2018) (Million US$)
Table China Business Process Market Share by Type (2013-2018)
Table China Business Process Market Size by Application (2013-2018) (Million US$)
Table China Business Process Market Share by Application (2013-2018)
Figure Japan Business Process Market Size 2013-2018 (Million US$)
Table Japan Key Players Business Process Revenue (2017-2018) (Million US$)
Table Japan Key Players Business Process Market Share (2017-2018)
Table Japan Business Process Market Size by Type (2013-2018) (Million US$)
Table Japan Business Process Market Share by Type (2013-2018)
Table Japan Business Process Market Size by Application (2013-2018) (Million US$)
Table Japan Business Process Market Share by Application (2013-2018)
Figure Southeast Asia Business Process Market Size 2013-2018 (Million US$)
Table Southeast Asia Key Players Business Process Revenue (2017-2018) (Million US$)
Table Southeast Asia Key Players Business Process Market Share (2017-2018)
Table Southeast Asia Business Process Market Size by Type (2013-2018) (Million US$)
Table Southeast Asia Business Process Market Share by Type (2013-2018)
Table Southeast Asia Business Process Market Size by Application (2013-2018) (Million US$)
Table Southeast Asia Business Process Market Share by Application (2013-2018)
Figure India Business Process Market Size 2013-2018 (Million US$)
Table India Key Players Business Process Revenue (2017-2018) (Million US$)
Table India Key Players Business Process Market Share (2017-2018)
Table India Business Process Market Size by Type (2013-2018) (Million US$)
Table India Business Process Market Share by Type (2013-2018)
Table India Business Process Market Size by Application (2013-2018) (Million US$)
Table India Business Process Market Share by Application (2013-2018)
Figure Central & South America Business Process Market Size 2013-2018 (Million US$)
Table Central & South America Key Players Business Process Revenue (2017-2018) (Million US$)
Table Central & South America Key Players Business Process Market Share (2017-2018)
Table Central & South America Business Process Market Size by Type (2013-2018) (Million US$)
Table Central & South America Business Process Market Share by Type (2013-2018)
Table Central & South America Business Process Market Size by Application (2013-2018) (Million US$)
Table Central & South America Business Process Market Share by Application (2013-2018)
Table IBM Company Details
Table IBM Revenue in Business Process Business (2013-2018) (Million US$)
Figure IBM Revenue Growth Rate in Business Process Business (2013-2018)
Table IBM Recent Development
Table SAP SE Company Details
Table SAP SE Revenue in Business Process Business (2013-2018)(Million US$)
Figure SAP SE Revenue Growth Rate in Business Process Business (2013-2018)
Table SAP SE Recent Development
Table Oracle Company Details
Table Oracle Revenue in Business Process Business (2013-2018)(Million US$)
Figure Oracle Revenue Growth Rate in Business Process Business (2013-2018)
Table Oracle Recent Development
Table Accenture Company Details
Table Accenture Revenue in Business Process Business (2013-2018)(Million US$)
Figure Accenture Revenue Growth Rate in Business Process Business (2013-2018)
Table Accenture Recent Development
Table Capgemini Company Details
Table Capgemini Revenue in Business Process Business (2013-2018)(Million US$)
Figure Capgemini Revenue Growth Rate in Business Process Business (2013-2018)
Table Capgemini Recent Development
Table Fujitsu Company Details
Table Fujitsu Revenue in Business Process Business (2013-2018)(Million US$)
Figure Fujitsu Revenue Growth Rate in Business Process Business (2013-2018)
Table Fujitsu Recent Development
Table TCS Company Details
Table TCS Revenue in Business Process Business (2013-2018)(Million US$)
Figure TCS Revenue Growth Rate in Business Process Business (2013-2018)
Table TCS Recent Development
Table Cognizant Company Details
Table Cognizant Revenue in Business Process Business (2013-2018)(Million US$)
Figure Cognizant Revenue Growth Rate in Business Process Business (2013-2018)
Table Cognizant Recent Development
Table Genpact Company Details
Table Genpact Revenue in Business Process Business (2013-2018)(Million US$)
Figure Genpact Revenue Growth Rate in Business Process Business (2013-2018)
Table Genpact Recent Development
Table EXL Company Details
Table EXL Revenue in Business Process Business (2013-2018)(Million US$)
Figure EXL Revenue Growth Rate in Business Process Business (2013-2018)
Table EXL Recent Development
Table HCL Company Details
Table Wipro Company Details
Table Global Business Process Market Size by Regions (Million US$) 2018-2025
Figure Global Business Process Market Size Share by Regions (2018-2025)
Figure Global Business Process Market Size Share by Regions in 2025
Figure United States Business Process Market Size Forecast (2018-2025)(Million USD)
Figure Europe Business Process Market Size Forecast (2018-2025)(Million USD)
Figure China Business Process Market Size Forecast (2018-2025)(Million USD)
Figure Japan Business Process Market Size Forecast (2018-2025)(Million USD)
Figure Southeast Asia Business Process Market Size Forecast (2018-2025)(Million USD)
Figure India Business Process Market Size Forecast (2018-2025)(Million USD)
Figure Central & South America Business Process Market Size Forecast (2018-2025)(Million USD)
Table Global Business Process Market Size by Product (2018-2025) (Million US$)
Figure Global Business Process Market Size by Product (2018-2025)
Figure Global Business Process Market Size by Product in 2025
Table Global Business Process Market Size by Application (2018-2025) (Million US$)
Figure Global Business Process Market Size by Application (2018-2025)
Figure Global Business Process Market Size by Application in 2025
Table Research Programs/Design for This Report
Figure Bottom-up and Top-down Approaches for This Report
Figure Data Triangulation
Table Key Data Information from Secondary Sources
Table Key Data Information from Primary Sources
