About IT services and BPO in government sector
IT services help customers to accomplish their requirements and improve the business goals and activities while BPO consists of subcontracting the business processes of an organization to a third-party vendor that has expertise in the required domains. IT and BPO services are required in the government sector to manage IT systems and improve business-related processes and methodologies. IT and BPO service outsourcing supports the government sector to perform various functions such as taxation, pensions, asset registration, welfare programs, including financial assistance for the unemployed, and other e-governance initiatives in a cost-effective manner.
Technavios analysts forecast the global IT services and BPO market in the government sector to grow at a CAGR of 4.78% over the period 2014-2019.
Covered in this report
The report covers the current scenario and the growth prospects of the global IT services and BPO market in the government sector for 2015-2019. To calculate the market size, the report considers revenue generated from the following components:
IT services: ITO, implementation, hardware and software support, and consulting
BPO: CRM, HRO, and others
Technavio's report, Global IT Services and BPO Market in the Government Sector 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the Americas, EMEA, and APAC. It also covers the landscape of the global IT services and BPO market in the government sector and its growth prospects in the coming years. The report includes a discussion of the key vendors operating in this market.
Key vendors
Capgemini
CSC
IBM
TCS
Wipro
Other prominent vendors
Accenture
Agilisys
Atos
BT Global Services
Capita
Dell
Fujitsu
Hitachi
HP
Indra Sistema
Infosys
Lockheed Martin
NEC
Northrop Grumman
Oracle
T-Systems
Unisys
Verizon
Xerox
Key market driver
Budgetary pressures
For a full, detailed list, view our report
Key market challenge
Issues pertaining to cloud services
For a full, detailed list, view our report
Key market trend
Popularity of cloud-based BPO
For a full, detailed list, view our report
Key questions answered in this report
What will the market size be in 2019 and what will the growth rate be
What are the key market trends
What is driving this market
What are the challenges to market growth
Who are the key vendors in this market space
What are the market opportunities and threats faced by the key vendors
What are the strengths and weaknesses of the key vendors
PART 01: Executive summary
Highlights
PART 02: Scope of the report
Market overview
Offerings of the top vendors
PART 03: Market research methodology
Research methodology
Economic indicators
PART 04: Introduction
Key market highlights
PART 05: Market landscape
Market overview
Market size and forecast
Five forces analysis
PART 06: Market segmentation
Global IT services and BPO market in government sector 2014
PART 07: Market segmentation by BPO services
PART 08: Geographical segmentation
Global IT services and BPO market in government sector by geography 2014
IT services and BPO market in government sector in Americas
IT services and BPO market in government sector in EMEA
IT services and BPO market in government sector in APAC
PART 09: Market drivers
PART 10: Impact of drivers
PART 11: Market challenges
PART 12: Impact of drivers and challenges
PART 13: Market trends
PART 14: Vendor landscape
Competitive scenario
Other prominent vendors
PART 15: Key vendor analysis
Capgemini
CSC
IBM
TCS
Wipro
PART 16: Appendix
PART 17: Explore Technavio
List of Exhibits
Exhibit 01: Product offerings
Exhibit 02: IT services and BPO market in government sector ($ billions)
Exhibit 03: Five forces analysis
Exhibit 04: Segmentation of global IT services and BPO market in government sector 2014
Exhibit 05: Global IT services market in government sector: Services 2014
Exhibit 06: Global BPO market in government sector: Services 2014
Exhibit 07: Global IT services and BPO market in government sector by geography 2014
Exhibit 08: Global IT services and BPO market in government sector by geography 2014-2019
Exhibit 09: IT services and BPO market in government sector in Americas ($ billions)
Exhibit 10: IT services and BPO market in government sector in EMEA ($ billions)
Exhibit 11: IT services and BPO market in government sector in APAC ($ billions)
Exhibit 12: Impact of drivers
Exhibit 13: Impact of drivers and challenges
Exhibit 14: Capgemini: Business segmentation by revenue 2014
Exhibit 15: Capgemini: Business segmentation by revenue 2013 and 2014 ($ billions)
Exhibit 16: Capgemini: Geographical segmentation by revenue 2014
Exhibit 17: CSC: Business segmentation by revenue 2015
Exhibit 18: CSC: Business segmentation by revenue 2014 and 2015 ($ millions)
Exhibit 19: CSC: Geographical segmentation by revenue 2015
Exhibit 20: IBM: Business segmentation by revenue 2014
Exhibit 21: Global Business Services segment by revenue 2013 and 2014 ($ in billions)
Exhibit 22: TCS: Business segmentation by revenue 2015
Exhibit 23: TCS: Business segmentation by revenue 2014 and 2015
Exhibit 24: TCS: Geographical segmentation by revenue 2015
Exhibit 25: TCS: Market segmentation by revenue 2015
Exhibit 26: TCS: Market segmentation by revenue 2014 and 2015
Exhibit 27: Recent developments
Exhibit 28: Wipro: Business segmentation by revenue 2015
Exhibit 29: Wipro: Business segmentation by revenue 2014 and 2015
Exhibit 30: Wipro: Geographical segmentation by revenue 2015
