Global Knowledge Process Outsourcing Market 2014-2018

Global Knowledge Process Outsourcing Market 2014-2018

Category : ICT & Media
Published On : February  2014
Pages : 60

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TechNavio's analysts forecast the Global Knowledge Process Outsourcing (KPO) market to grow at a CAGR of 23.12 percent over the period 2013-2018 One of the key factors contributing to this market growth is the massive availability of data that needs to be analyzed and processed. The Global Knowledge Process Outsourcing market is also witnessing the transformation of the KPO industry into a consultative model. However, legal and compliance clauses set by different governments are one of the major challenges confronting this market.
TechNavio's report, the Global Knowledge Process Outsourcing Market 2014-2018, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the Americas, EMEA and APAC regions; it also covers the Global Knowledge Process Outsourcing market landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market.
Key vendors dominating this space include Evalueserve, Genpact Ltd., MphasiS, RR Donnelley & Sons Co. and Wipro Ltd.
Other vendors mentioned in the report are Aranca, CopalAmba, IP Pro Inc., marketRx Inc.( Acquired by Cognizant), RocSearch Ltd, Accenture plc,  EXLService Holdings, Inc., and Infosys Ltd. 
Key questions answered in this report: 
What will the market size and growth rate be in 2018?
What are the key market trends?
What is driving this market?
What are the challenges to market growth?
Who are the key vendors in this market space?
What are the market opportunities and threats faced by key vendors?
What are the strengths and weaknesses of each of these key vendors?
You can request one free hour of our analyst’s time when you purchase this market report. Details provided within the report.


01. Executive Summary

02. List of Abbreviations

03. Scope of the Report

03.1 Market Overview

03.2 Product Offerings

04. Market Research Methodology

04.1 Market Research Process

04.2 Research Methodology

05. Introduction

06. Market Landscape

06.1 Market Overview

06.1.1 Marketing Research and Business Intelligence

06.1.2 Financial Services Outsourcing

06.1.3 Engineering ,Design and Animation

06.1.4 Healthcare and Pharma

06.1.5 Legal Process Outsourcing

06.1.6 Publishing Outsourcing

06.2 Market Size and Forecast

06.3 Five Forces Analysis

07. Outsourcing Destinations

07.1 KPO Destinations

07.2 Evolution of KPO market in India

07.3 Business Models of Indian KPO Market

07.3.1 Business Model: Captive Centers

07.3.2 Business Model: Third-party Service Providers

07.3.3 Business Model: Virtual Captives

07.4 KPO Market in India

Market Size and Forecast

08. Market Segmentation by Applications

08.1 Global KPO Market by Applications 2013

09. Geographical Segmentation

09.1 Global KPO Market by Geographical Segmentation 2013

10. Buying Criteria

11. Market Growth Drivers

12. Drivers and their Impact

13. Market Challenges

14. Impact of Drivers and Challenges

15. Market Trends

16. Trends and their Impact

17. Vendor Landscape

17.1 Market Share Analysis 2013

17.2 Other Prominent Vendors

17.2.1 Pure play KPO Vendors

17.2.2 Third-Party Service Providers

18. Key Vendor Analysis

18.1 Evalueserve

18.1.1 Business Overview

18.1.2 Business Segmentation

18.1.3 Key Information

18.1.4 SWOT Analysis

18.2 Genpact Ltd.

18.2.1 Business Overview

18.2.2 Business Segmentation

18.2.3 Key Information

18.2.4 SWOT Analysis

18.3 MphasiS Ltd.

18.3.1 Business Overview

18.3.2 Business Segmentation

18.3.3 Key Information

18.3.4 SWOT Analysis

18.4 RR Donnelley

18.4.1 Business Overview

18.4.2 Business Segmentation

18.4.3 Key Information

18.4.4 SWOT Analysis

18.5 Wipro Ltd.

18.5.1 Business Overview

18.5.2 Business Segmentation

18.5.3 Key Information

18.5.4 SWOT Analysis

19. Other Reports in this Series

List of Exhibits

Exhibit 1: Market Research Methodology

Exhibit 2: Segments of Global KPO Market

Exhibit 3: Global KPO Market 2013-2018(US$ billion)

Exhibit 4: The Market Share of Global KPO Destinations

Exhibit 5: Evolution of KPO market in India

Exhibit 6: Business Models adopted by the Indian KPO Service Providers

Exhibit 7: KPO Market in India 2013-2018 (US$ billion)

Exhibit 8: Global KPO Market by Applications 2013

Exhibit 9: Demand Side Global KPO Market by Geographical  Segmentation 2013

Exhibit 10: Supply Side Global KPO Market by Geographical Segmentation 2013

Exhibit 11: List of KPO Captives Vendors

Exhibit 12: List of Pure Play KPO Vendors

Exhibit 13: List of Third-party Service Providers

Exhibit 14: Business Segmentation: Evalueserve

Exhibit 15: Business Segmentation: Genpact Ltd.

Exhibit 16: Business Segmentation: Mphasis Ltd.

Exhibit 17: Business Segmentation: RR Donnelley & Sons Company

Exhibit 18: Business Segmentation: Wipro Ltd.

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