About the Shared Services Market
The concept of shared services was designed to manage single or multiple functions of business units by sharing information and resources. SSCs manage the functions of business units of organizations. SSCs can be set up anywhere on the globe depending on the business requirements of clients. However, the location of SSCs is a strategic decision taken by an organization to extract the maximum benefits of the services.
The idea behind the implementation of shared services is to provide a centralized system for organizations to control and monitor their operational processes and resources. Shared services enable organizations to make important business decisions and provide scalability and flexibility in transactional processes.
Technavio’s analysts forecast the global shared services market to grow at a CAGR of 14.06% during the period 2016-2020.
Covered in this report
The report covers the present scenario and the growth prospects of the global shared services market for 2016-2020. To calculate the market size, the report considers revenue generated from shared services offered by vendors in the market and total contract value of shared services deals across industry verticals.
The market is divided into the following segments based on geography:
• Americas
• APAC
• EMEA
Technavio's report, Global Shared Services Market 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the operating in this market.
Key vendors
• Accenture
• Cognizant Technology Solutions
• IBM
• Infosys
• TCS
Other prominent vendors
• Atos
• Capgemini
• Deloitte
• EXL
• Genpact
• Hackett Group
• HCL
• NTT DATA
• Oracle
• SAP
Market driver
• Need for process automation
• For a full, detailed list, view our report
Market challenge
• Effective design and implementation of SSCs
• For a full, detailed list, view our report
Market trend
• Growing adoption of integrated and multi-function shared services
• For a full, detailed list, view our report
Key questions answered in this report
• What will the market size be in 2020 and what will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the in this market space?
• What are the market opportunities and threats faced by the key vendors?
• What are the strengths and weaknesses of the key vendors?
You can request one free hour of our analyst’s time when you purchase this market report. Details are provided within the report.
PART 01: Executive summary
• Highlights
PART 02: Scope of the report
• Market overview
• Top-vendor offerings
PART 03: Market research methodology
• Research methodology
• Economic indicators
PART 04: Introduction
• Key market highlights
PART 05: Market landscape
• Market overview
• Market size and forecast
PART 06: Market segmentation by function
• Global shared services market by function
PART 07: Geographical segmentation
• Global shared services market by geography
PART 08: Market drivers
PART 09: Impact of drivers
PART 10: Market challenges
PART 11: Impact of drivers and challenges
PART 12: Market trends
PART 13: Vendor landscape
• Competitive landscape
• Other prominent vendors
PART 14: Key vendor analysis
• Accenture
• Cognizant Technology Solutions
• IBM
• Infosys
• TCS
PART 15: Appendix
• List of abbreviations
PART 16: Explore Technavio
List of Exhibits
Exhibit 01: Countries covered for market analysis
Exhibit 02: Product offerings
Exhibit 03: Organizational structure of shared services for single function
Exhibit 04: Organizational structure of shared services for multi-function
Exhibit 05: Global shared services market 2015-2020 ($ billions)
Exhibit 06: Five forces analysis
Exhibit 07: Shared services market by function
Exhibit 08: Global shared services market by function 2015
Exhibit 09: Global shared services market by geography 2015
Exhibit 10: Impact of drivers
Exhibit 11: Impact of drivers and challenges
Exhibit 12: Other prominent vendors
Exhibit 13: Accenture: Business segmentation by revenue 2014
Exhibit 14: Accenture: Business segmentation by revenue 2013 and 2014 ($ billions)
Exhibit 15: Accenture: Geographical segmentation by revenue 2014
Exhibit 16: Recent developments
Exhibit 17: Cognizant: Business segmentation by revenue 2014
Exhibit 18: Services, products, and platforms offered by Cognizant
Exhibit 19: Cognizant: Business segmentation by revenue 2013 and 2014 ($ billions)
Exhibit 20: Cognizant: Geographical segmentation by revenue 2014
Exhibit 21: Cognizant: Key highlights
Exhibit 22: IBM: Product portfolio
Exhibit 23: IBM: Services offered
Exhibit 24: IBM: Business segmentation by revenue 2014
Exhibit 25: GTS segment by revenue 2013 and 2014 ($ billions)
Exhibit 26: GBS segment by revenue 2013 and 2014 ($ billions)
Exhibit 27: Recent developments
Exhibit 28: Infosys: Business segmentation by revenue 2015
Exhibit 29: Infosys: Business segmentation by revenue 2014 and 2015 ($ billions)
Exhibit 30: Infosys: Geographical segmentation by revenue 2014
Exhibit 31: Recent developments
Exhibit 32: TCS: Business segmentation by revenue 2015
Exhibit 33: TCS: Business segmentation by revenue 2014 and 2015 ($ billions)
Exhibit 34: TCS: Geographical segmentation by revenue 2015
Exhibit 35: TCS: Market segmentation by revenue 2015
Exhibit 36: TCS: Market segmentation by revenue 2014 and 2015 ($ billions)
Exhibit 37: Recent developments
