About Social Business Intelligence
Social media is a business tool helps organizations to create and maintain the visibility and their brand image to their customers. Social media provides wide range of services, communications, and feedbacks which in turn helps to understand the customer demands and needs. In this process social media networks generate huge volume of data from diverse sources and creates a gap of understanding the huge volume of data and use of it for organizations future benefits. Business intelligence fulfils the gap and convert the unstructured data into actionable insights and helps organizations to take informative decisions. Social business intelligence uses enterprise tools such as CRM and marketing automation with business intelligence outputs for the purpose of making collective decisions. It helps to interpret the data generated from social networks.
TechNavio's analysts forecast the Global Social Business Intelligence Market to grow at a CAGR of 33.79 percent over the period 2014-2019.
Covered in this Report
This report covers the present scenario and the growth prospects of the Global Social Business Intelligence Market for the period 2015-2019. To calculate the market size, the report considers revenue generated from social business intelligence solutions, software, tools, applications, services, support, and maintenance.
The report also presents the vendor landscape and a corresponding detailed analysis of the major four vendors in the market. It provides a geographical segmentation of the market for 2014 and details of the major drivers, challenges, and trends in the market. It also provides a segmentation based on applications and end-users in the market.
Key Regions
• Americas
• EMEA
• APAC
Key Vendors
• IBM Corp.
• Oracle Corp.
• SAP AG
• SAS Institute, Inc.
Other Prominent Vendors
• Adobe Systems
• Attensity Group
• Beevolve
• Clarabridge
• Crimson Hexagon
• Evolve24
• Google
• HP
• Kapow Software/ Kofax
• Lithium Technologies
• NetBase Solutions
• Radian6/Salesforce
• Sysomos
• Visible Technologies
Market Driver
• Increasing Volume of Information Generated from Social Networks
• For a full, detailed list, view our report
Market Challenge
• High Implementation Cost
• For a full, detailed list, view our report
Market Trend
• Emergence of Social-Media
• For a full, detailed list, view our report
Key Questions Answered in this Report
• What will the market size be in 2019 and what will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats faced by the key vendors?
• What are the strengths and weaknesses of the key vendors?
01. Executive Summary
02. List of Abbreviations
03. Scope of the Report
03.1 Market Overview
03.2 Product Offerings
04. Market Research Methodology
04.1 Market Research Process
04.2 Research Methodology
05. Introduction
06. Market Landscape
06.1 Business Intelligence Market Overview
06.2 Social Business Intelligence Components
06.3 Social Business Intelligence Services
06.4 Market Size and Forecast
06.5 Five Forces Analysis
07. Geographical Segmentation
07.1 Global Social Business Intelligence Market Segmentation by Geography 2014-2019
08. Buying Criteria
09. Market Growth Drivers
10. Drivers and their Impact
11. Market Challenges
12. Impact of Drivers and Challenges
13. Market Trends
14. Trends and their Impact
15. Vendor Landscape
15.1 Competitive Scenario
15.2 Major Vendors
15.3 Other Prominent Vendors
16. Key Vendor Analysis
16.1 IBM
16.1.1 Key Facts
16.1.2 Business Description
16.1.3 Business Segmentation
16.1.4 Revenue Segmentation by Business Segment
16.1.5 Revenue Segmentation by Business Operation
16.1.6 Revenue Comparison of Business Segments 2012 and 2013
16.1.7 Revenue Segmentation by Geography
16.1.8 Business Strategy
16.1.9 Key Developments
16.1.10 SWOT Analysis
16.2 Oracle
16.2.1 Key Facts
16.2.2 Business Overview
16.2.3 Business Segmentation by Revenue 2013
16.2.4 Business Segmentation by Revenue 2012 and 2013
16.2.5 Geographical Segmentation by Revenue 2013
16.2.6 Business Strategy
16.2.7 Recent Developments
16.2.8 SWOT Analysis
16.3 SAP
16.3.1 Key Facts
16.3.2 Business Overview
16.3.3 Business Segmentation
16.3.4 Business Segmentation by Revenue 2013
16.3.5 Business Segmentation by Revenue 2012 and 2013
16.3.6 Geographical Segmentation by Revenue 2013
16.3.7 Business Strategy
16.3.8 Key Developments
16.3.9 SWOT Analysis
16.4 SAS Institute
16.4.1 Key Facts
16.4.2 Business Overview
16.4.3 Revenue Segmentation by Industry
16.4.4 Geographical Segmentation by Revenue 2012
16.4.5 Business Strategy
16.4.6 Recent Developments
16.4.7 SWOT Analysis
17. Other Reports in this Series
List of Exhibits
Exhibit 1: Market Research Methodology
Exhibit 2: Types of Business Intelligence
Exhibit 3: Components of Social Business Intelligence
Exhibit 4: Social Media and Business Intelligence Services
Exhibit 5: Global Social Business Intelligence Market 2014-2019 (US$ billion)
Exhibit 6: Global Social Business Intelligence Market by Geographical Segmentation 2014
Exhibit 7: Global Social Business Intelligence Market in Three Major Geographies 2014-2019
Exhibit 8: Global Social Business Intelligence Market Revenue by Major Geographies 2014-2019 (US$ billion)
Exhibit 9: IBM: Business Segmentation
Exhibit 10: IBM: Revenue Segmentation by Business 2013
Exhibit 11: IBM: Revenue Segmentation 2013
Exhibit 12: IBM: Revenue Comparison of Business Segments 2012 and 2013 (US$ million)
Exhibit 13: IBM: Revenue Segmentation by Geography 2013
Exhibit 14: Oracle: Business Segmentation by Revenue 2013
Exhibit 15: Oracle: Business Segmentation by Revenue 2012 and 2013 (US$ billion)
Exhibit 16: Oracle: Geographical Segmentation by Revenue 2013
Exhibit 17: SAP: Business Segmentation
Exhibit 18: SAP: Business Segmentation by Revenue 2013
Exhibit 19: SAP: Business Segmentation by Revenue 2012 and 2013 (US$ million)
Exhibit 20: SAP: Geographical Segmentation by Revenue 2013
Exhibit 21: SAS Institute: Revenue Segmentation by Industry
Exhibit 22: SAS Institute: Geographical Segmentation by Revenue 2012
