About Virtual Assistant
Virtual assistants exist in cyberspace and are digital entities that help users accomplish tasks. Virtual assistants are present on websites and mobile computing devices. An intelligent virtual assistant refers to an entity that is intelligent and independent with an accurate knowledge. The virtual assistant uses the features of artificial intelligence technology to help people carry out any particular type of work easily. They answer the queries of the users and provide the required information. Customers visit the websites of companies and enterprises at any time of the day, and virtual assistants act as their dynamic and intelligent personal assistants. They guide the customers with the right solutions such as taking the users to a web page and providing information on products and services as requested by the users. A virtual assistant also offers text chat while reducing time lost in searching right information on the Internet.
Technavio’s analysts forecast the global virtual assistant market to grow at a CAGR of 11.60% during the period 2017-2021.
Covered in this report
The report covers the present scenario and the growth prospects of the global virtual assistant market for 2017-2021. To calculate the market size, the report considers the revenue generated from the text-to-speech and spoken commands market to calculate the market for global virtual assistants.
The market is divided into the following segments based on geography:
• Americas
• APAC
• EMEA
Technavio's report, Global Virtual Assistant Market 2017-2021, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.
Key vendors
• Apple
• eGain
• Google
• Microsoft
• Nuance Communications
Other prominent vendors
• [24]7
• Anboto
• Amazon
• Creative Virtual
• CX Company
• Ecreation
• H-care
• Inbenta
• IBM
• Next IT
• Oracle
• Synthetix
• True Image Interactive
• Viclone
Market driver
• Demand for enhanced customer service
• For a full, detailed list, view our report
Market challenge
• Technical concerns
• For a full, detailed list, view our report
Market trend
• Emergence of new virtual assistants in the market
• For a full, detailed list, view our report
Key questions answered in this report
• What will the market size be in 2021 and what will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats faced by the key vendors?
• What are the strengths and weaknesses of the key vendors?
You can request one free hour of our analyst’s time when you purchase this market report. Details are provided within the report.
Table of Contents
PART 01: Executive summary
PART 02: Scope of the report
PART 03: Research Methodology
PART 04: Introduction
• Market outline
PART 05: Market landscape
• Market overview
• Market size and forecast
• Five forces analysis
PART 06: Market segmentation by type
• Global virtual assistant market by type
• Global virtual assistant market by text-to-speech
• Global virtual assistant market by spoken commands
PART 07: Market segmentation by end-user
• Global virtual assistant market by end-user
• Global virtual assistant market by BFSI
• Global virtual assistant market by automotive
• Global virtual assistant market by government
• Global virtual assistant market by travel
• Global virtual assistant market by retail
• Global virtual assistant market by others
PART 08: Geographical segmentation
• Global virtual assistant market by geography
• Virtual assistant market in Americas
• Virtual assistant market in APAC
• Virtual assistant market in EMEA
PART 09: Key leading countries
• Virtual assistant market in US
• Virtual assistant market in China
• Virtual assistant market in UK
PART 10: Decision framework
PART 11: Drivers and challenges
• Market drivers
• Market challenges
PART 12: Market trends
• Emergence of new virtual assistants in the market
• Popularity of chatbots
• Virtual assistants make use of phone easier
• Popularity of NLP
PART 13: Vendor landscape
• Competitive scenario
• Apple
• eGain
• Google
• Microsoft
• Nuance Communications
• Other prominent vendors
PART 14: Appendix
• List of abbreviations
List of Exhibits
Exhibit 01: Global virtual assistant market: An overview
Exhibit 02: Global virtual assistant market 2016-2021 ($ billions)
Exhibit 03: Five forces analysis
Exhibit 04: Global virtual assistant market by type 2016 and 2021 (% share of revenue)
Exhibit 05: Global virtual assistant market by type 2016-2021 ($ billions)
Exhibit 06: Global virtual assistant market by text-to-speech 2016-2021 ($ billions)
Exhibit 07: Global virtual assistant market by spoken commands 2016-2021 ($ billions)
Exhibit 08: Global virtual assistant market by end-user (% share of revenue)
Exhibit 09: Global virtual assistant market by end-user 2016-2021 ($ billions)
Exhibit 10: Global virtual assistant market by BFSI 2016-2021 ($ billions)
Exhibit 11: Global virtual assistant market by automotive 2016-2021 ($ billions)
Exhibit 12: Global virtual assistant market by government 2016-2021 ($ billions)
Exhibit 13: Global virtual assistant market by travel 2016-2021 ($ billions)
Exhibit 14: Global virtual assistant market by retail 2016-2021 ($ billions)
Exhibit 15: Global virtual assistant market by others 2016-2021 ($ billions)
Exhibit 16: Global virtual assistant market by geography 2016 and 2021 (% share of revenue)
Exhibit 17: Global virtual assistant market by geography 2016-2021 ($ billiosn)
Exhibit 19: Virtual assistant market in Americas 2016-2021 ($ billions)
Exhibit 20: Virtual assistant market in APAC 2016-2021 ($ billions)
Exhibit 21: Virtual assistant market in EMEA 2016-2021 ($ billions)
Exhibit 22: Key leading countries (Market share)
Exhibit 23: Virtual assistant market in US 2016-2021 ($ billions)
Exhibit 24: Virtual assistant market in China 2016-2021 ($ billions)
Exhibit 25: Virtual assistant market in UK 2016-2021 ($ billions)
Exhibit 26: Other prominent vendors
