IBM Software Innovation: Market Shares, Strategies, and Forecasts, Worldwide, 2013 to 2019

Software Innovation Executive Summary Es-1

IBM Concentrates On Building Systems That Are Able To Adapt To Market Changes ES-1

Software for Innovation Market Driving Forces ES-2

Innovation Is Hard, Change is Hard ES-4

Software Innovation Market Shares ES-8

IBM Cloud and Hardware Positioning ES-9

Software Innovation Market Forecasts ES-11

1. Software Innovation Middleware Market Description And Market Dynamics 1-1

1.1 Innovation Is The Critical Market Differentiator 1-1

1.1.1 Key Opportunities and Investments for Innovation 1-2

1.1.2 Devices with End-User Services 1-3

1.2 Line of Business Looks to Software Architectural Framework 1-4

1.2.1 Need to Improve Software Development Processes 1-5

1.2.2 Data but No Analytics 1-6

1.2.3 How Do We Change Development Processes? 1-6

1.2.4 DevOps Meets ALM– IBM Cloud DevOps Factory 1-7

1.2.5 Next Major Innovation In Collaborative Software Engineering Revolves Around DevOps 1-7

1.3 Partners Healthcare Research and Evaluation Team 1-8

1.4 Market Share Is The Gold Standard Of Market Presence 1-9

1.4.1 Moving From Market Share To Market Space Stickiness 1-10

1.5 GE Reinvents Proprietary Systems 1-13

1.6 IBM Open Systems Approach to Data Centers 1-16

1.7 Software is for Sharing 1-17

2. Software Innovation Market Shares And Forecasts 2-1

2.1 Software for Innovation Market Driving Forces 2-1

2.1.1 Innovation Is Hard, Change is Hard 2-2

2.2 Software Innovation Market Shares 2-6

2.2.1 IBM Cloud and Hardware Positioning 2-8

2.2.2 IBM Software Open Systems Strategy 2-9

2.2.3 IBM Has Invested In Creating Alliances And Partnerships 2-13

2.2.4 IBM Has Unique Set of Innovation Offerings 2-14

2.2.5 Hewlett Packard (HP) 2-14

2.2.6 Oracle Business Analytics 2-15

2.2.7 SAS Focused On Business Analytics 2-15

2.2.8 Microsoft 2-16

2.2.9 Adobe Systems 2-17

2.3 Software Innovation Market Forecasts 2-18

2.3.1 Software for Innovation 2-19

2.3.2 Software Innovation Infrastructure Large Size Systems Market Forecasts, Cloud Subscribers 2-22

2.3.3 Software Innovation Infrastructure Mid-Range Size Systems Market Forecasts, Cloud Subscribers 2-27

2.3.4 Software Innovation Infrastructure Small Size Systems Market Forecasts, Cloud Subscribers 2-32

2.3.5 IBM Most Active Vendor In Business Analytics 2-37

2.3.6 Innovation Drives Markets 2-38

2.4 Innovation Software Process Management Markets Forecasts 2-40

2.4.1 Software Analytics Market Forecasts 2-41

2.5 Software Innovation Regional Market Segments 2-43

3. Software Innovation Product Description 3-1

3.1 Innovation State Of Mind: Starts With A Mind Set That Is Open To New Ideas 3-1

3.1.1 Key Performance Indicators 3-3

3.1.2 Innovation to Transform Financial Processes 3-4

3.1.3 IBM Software Business Analytics Portfolio 3-7

3.1.4 Core Business Customer Needs And Capabilities Identified By IBM 3-9

3.1.5 Enabling Client Capabilities as The Foundation of Innovation 3-11

3.1.6 IBM Software Analyst Insights 3-13

3.1.7 IBM Middleware Supports Business Analytics 3-15

3.2 Use Innovation to Grow, Retain And Satisfy Customers 3-19

3.2.1 Software Operational Solutions 3-22

3.2.2 Software Helping Enable Risk-Aware Business Decisions 3-26

3.3 Improved Compliance Management 3-27

3.3.1 IBM Software Helping the Front Office To Attract, Grow And Retain Customers 3-29

3.4 IBM Watson for Healthcare 3-33

3.4.1 IBM Watson Healthcare Core Value Proposition: Efficient Decision Support 3-35

3.4.2 IBM Watson Creates an Evidence Profile 3-39

3.4.3 IBM Watson Can Provide A Far More Differentiated Testing Assessment 3-39

3.4.4 Physician Expertise Is Still Needed With Watson 3-42

3.5 Cloud Computing Positioned to Optimize IT and Business Infrastructure 3-42

3.5.1 Cloud Positioning 3-46

3.5.2 IBM Software Innovation in the Cloud Positioning 3-48

3.6 IBM Addresses the Opportunity brought by Smart Phones and Tablets 3-52

3.6.1 IBM Key Mobile Software Integration Capabilities 3-57

3.6.2 Mobile Software Capabilities and Technology Challenges 3-60

3.6.3 Mobile Business Requires An End-To-End Platform 3-63

3.6.4 IBM Mobile Enterprise Innovation 3-65

3.6.5 IBM’s BYOD program 3-69

3.6.6 IBM in the App Stores 3-72

3.6.7 IBM Software Industry Specific Positioning for Mobile 3-75

3.6.8 Mobile Management and Security Imperatives and Challenges 3-80

3.7 IBM Software Support for Evolution of the Developer Experience 3-88

3.8 IBM Smarter Cities Initiatives 3-94

3.8.1 IBM Smarter Cities Initiatives For Creating Jobs, Improving Healthcare Delivery, Improving Education, Improving Safety 3-94

3.8.2 IBM Smarter Cities Solar Energy Initiative 3-95

3.9 IBM Secure Systems 3-96

3.9.1 IBM Security Privileged Identity Management 3-97

3.10 Enterprise Infrastructure: Adapting to Model Shifts 3-102

3.10.1 IBM Smarter Infrastructure Patterns Emerging, And Converging 3-105

3.10.2 Product Lifecycle Integrated Management Capabilities 3-106

3.10.3 Smarter Infrastructure 3-107

3.10.4 IBM Concentrates On Building Systems That Are Able To Adapt To Market Changes 3-109

3.11 Market Changes Include Changing Buyers 3-109

3.11.1 Testing and Retesting Complex Software 3-112

3.11.2 Utilities, Oil And Gas, Aerospace And Defense Are Asset Intensive Industries 3-113

3.11.3 IBM Sensor Technology 3-113

3.11.4 Computer Sight Sensing Proliferates 3-114

3.11.5 Computer Hearing Sensing 3-115

3.11.6 Computer Smell Sensing 3-115

3.11.7 Computer Touch Sensing 3-116

3.11.8 Computer Taste Sensing 3-117

3.12 HP Application Performance Management (APM) 3-118

3.13 Partners Healthcare Research and Evaluation Team 3-119

3.14 Microsoft 3-121

3.14.1 Microsoft Office 365 3-121

3.14.2 Windows 8 3-122

3.14.3 Microsoft Office 3-122

3.14.4 Microsoft Dynamics CRM Online 3-122

3.14.5 Microsoft Office 365 3-123

3.14.6 Windows Phone 3-123

3.14.7 Bing Business Portal 3-124

3.14.8 Bing Toolbox 3-124

3.14.9 Microsoft Exchange 3-124

3.14.10 Windows Internet Explorer 9 3-125

3.14.11 Microsoft Dynamics ERP 3-125

3.14.12 Microsoft Forefront 3-125

3.14.13 Microsoft SharePoint 2010 3-126

3.14.14 Microsoft Lync 3-126

3.14.15 Microsoft Security Essentials 3-126

3.14.16 Microsoft SQL Server 2012 3-127

3.14.17 Windows Intune 3-127

3.14.18 Windows Live Messenger 3-128

3.14.19 Windows SkyDrive 3-128

3.14.20 Windows Server 2012 3-128

3.14.21 Windows Small Business Server 3-129

4. Software Innovation Technology 4-1

4.1 IBM zEnterprise System Ecosystem 4-1

4.1.1 System z Optimization 4-2

4.1.2 IBM DB2 Analytics Accelerator V3 Appliance 4-3

4.1.3 System z Adapts 4-3

4.1.4 System z Energy Efficiency 4-4

4.1.5 System z: Highly Connected, Agile & Optimized Transaction Platforms 4-4

4.2 IBM Cloud 4-7

4.2.1 IBM Cloud and Pure Systems 4-8

4.3 Hardware Rapid Change and Evolution 4-13

4.4 Get The Technology Right for Innovation 4-16

4.4.1 IBM Watson 4-17

4.4.2 IBM Watson Supporting New Era Of Computing 4-23

4.4.3 IBM Watson Initiates New Era of Computing 4-24

5. Software Innovation Company Description 5-1

5.1 Active Endpoints 5-1

5.2 Adobe 5-3

5.2.1 Adobe Market Presence 5-4

5.2.2 Adobe Revenue 2012 5-6

5.2.3 Adobe Systems 5-8

5.2.4 Adobe Targets Businesses And Organizations 5-9

5.2.5 Adobe Revenue 5-11

5.2.6 Adobe Systems Revenue: 5-12

5.2.7 Adobe Systems Software Tools 5-13

5.2.8 Adobe Systems Creative Solutions Business Summary 5-17

5.2.9 Adobe Knowledge Worker Market Opportunity 5-17

5.2.10 Adobe Systems Knowledge Worker Products 5-18

5.2.11 Adobe Systems Enterprise Opportunity 5-19

5.2.12 Adobe Systems Enterprise Business Summary 5-20

5.2.13 Adobe Systems Enterprise Strategy 5-20

5.2.14 Adobe Systems Process Management 5-21

5.2.15 Adobe Systems Content Services 5-22

5.2.16 Adobe Systems Knowledge Worker and Enterprise Related Products 5-23

5.3 Agile Point 5-24

5.4 Appian 5-26

5.4.1 Appian Technology 5-27

5.4.2 Appian Customers 5-28

5.5 BizAgi 5-29

5.6 Cordys 5-30

5.7 EMC 5-30

5.7.1 EMC Cloud Computing 5-30

5.7.2 EMC Big data Transforms Business 5-31

5.7.3 EMC Big Data Strategic Differentiators 5-31

5.7.4 EMC Developer Of Information Infrastructure Technology 5-32

5.7.5 EMC Velocity² Atmos Partner Program 5-33

5.7.6 EMC / VMware 5-33

5.7.7 EMC Virtual Storage 5-34

5.7.8 EMC Supports Information Technology (IT) 5-35

1.1.1 RSA Information Security 5-36

1.1.2 Information Storage Segment 5-38

1.1.3 EMC Symmetrix Systems 5-39

1.1.4 EMC CLARiiON Systems 5-39

1.1.5 EMC Celerra IP Storage Systems 5-40

1.1.6 EMC Centera Content Addressed Storage Systems 5-40

1.1.7 EMC Connectrix Directors and Switches 5-41

1.1.8 EMC Consumer and Small Business Products Division 5-41

1.1.9 EMC /Decho Corporation 5-42

1.1.10 EMC Content Management and Archiving Segment 5-43

1.1.11 EMC RSA Information Security Segment 5-44

1.1.12 EMC Global Services 5-44

1.1.13 EMC VMware Virtual Infrastructure Segment 5-45

1.1.14 EMC (NYSE: EMC) 5-48

1.1.15 EMC (NYSE: EMC) / VMware (VMW) 5-49

1.1.16 EMC Information Infrastructure Products and Offerings 5-49

1.1.17 EMC Information Storage Segment 5-50

1.1.18 EMC Acquisitions 5-53

1.1.19 EMC Big Data 5-53

1.1.20 EMC Global Services 5-54

1.1.21 EMC Technology Alliances 5-55

1.1.22 Cisco and EMC 5-56

5.8 Fujitsu Global Cloud Platform Service Powered by Microsoft Windows Azure 5-57

5.8.1 Fujitsu FGCP/A5 Cloud Service Provides Reliability, Control, And Compliance 5-59

5.8.2 Fujitsu FGCP/A5 Cloud Service Sales Target 5-60

5.8.3 Fujitsu Cloud Opportunities 5-60

5.8.4 Fujitsu Cloud Challenges 5-61

5.8.5 Fujitsu IT-Based Business Solutions 5-61

5.8.6 Fujitsu OSS/NOS 5-62

5.8.7 Fujitsu SOA 5-63

5.8.8 Fujitsu CentraSite SOA Governance 5-64

5.9 HandySoft 5-65

5.10 IBM 5-67

5.10.1 IBM Lombardi 5-67

5.10.2 IBM Revenue Q2 2012 5-67

5.10.3 IBM Business Model 5-68

5.10.4 IBM Revenue Second-Quarter 2012 5-71

5.10.5 IBM Geographic Regions Q2 2012 5-72

5.10.6 IBM Growth Markets Q2 2012 5-73

5.10.7 IBM Services Q2 2012 5-73

5.10.8 IBM Software Q2 2012 5-73

5.10.9 IBM Hardware Q2 2012 5-74

5.10.10 IBM Financing Q2 2012 5-74

5.11 Intalio 5-75

5.12 K2 5-75

5.12.1 K2 Map 5-76

5.12.2 K2 Underground 5-76

5.12.3 K2 Partners 5-76

5.13 Kofax / Singularity 5-77

5.13.1 Kofax Revenue 5-78

5.14 Lexmark International 5-79

5.14.1 Lexmark / Pallas Athena 5-80

5.15 Microsoft 5-80

5.15.1 Microsoft Key Opportunities and Investments 5-80

5.15.2 Microsoft Smart Connected Devices 5-81

5.15.3 Microsoft: Cloud Computing Transforming The Data Center And Information Technology 5-81

5.15.4 Microsoft Entertainment 5-82

5.15.5 Microsoft Search 5-83

5.15.6 Microsoft Communications And Productivity 5-83

5.15.7 Microsoft Sales 5-84

5.15.8 Microsoft / Skype 5-85

5.15.9 Skype Viral Marketing 5-86

5.15.10 Skype Strategic Relationships and Partners 5-86

5.15.11 Skype Peer-To-Peer Software Architecture 5-87

5.15.12 Skype Revenue 5-87

5.15.13 Skype Users And Financial Performance 5-88

5.15.14 Microsoft 5-89

5.15.15 Microsoft Smart Connected Devices 5-89

5.15.16 Microsoft: Cloud Computing Transforming The Data Center And Information Technology 5-90

5.16 Newgen Software Technologies 5-90

5.16.1 Newgen Software Receives Investment from SAP Ventures 5-91

5.17 OpenText 5-91

5.17.1 OpenText Strategy 5-94

5.17.2 OpenText’s MBPM 5-98

5.17.3 OpenText MBPM 5-99

5.17.4 OpenText MBPM 9 Business Process Management (BPM) Solution Achieves Top Government Security Certification 5-101

5.17.5 OpenText BPM Server Integration for eDOCS 5-105

5.17.6 OpenText BPM Server Integration for eDOCS 5-105

5.17.7 OpenText BPM Server Integration for eDOCS 5-108

5.17.8 OpenText BPM Server Integration for eDOCS 5-108

5.17.9 OpenText Cloud 5-111

5.17.10 OpenText Products for SAP® 5-111

5.17.11 OpenText Products for Microsoft® 5-111

5.17.12 Open Text / Global 360 5-112

5.17.13 OpenText Microsoft Relationship 5-112

5.17.14 OpenText Products for Oracle® 5-113

5.17.15 OpenText Products 5-113

5.17.16 OpenText Building a Business Case for BPM - A Fast Path to Results 5-118

5.17.17 OpenText Distribution Model 5-120

5.17.18 OpenText FY2012 Financial Results 5-121

5.17.19 OpenText Customer Base 5-126

5.18 Oracle 5-130

5.18.1 Oracle Revenues: 5-133

5.18.2 Oracle Acquisitions / Sun, BEA, AmberPoint 5-134

5.18.3 Oracle Fiscal 2011 Acquisitions Including Art Technology Group, Inc. (ATG), 5-135

5.18.4 Oracle Fiscal 2010 Acquisitions 5-135

5.18.5 Oracle Software Business 5-135

5.18.6 Oracle SOA 5-135

5.18.7 Oracle / Amberpoint 5-137

5.18.8 Oracle SOA Suite 5-138

5.18.9 Oracle JDeveloper – 5-140

5.18.10 Oracle / Stellent 5-140

5.19 Pegasystems 5-142

5.19.1 Pegasystems Process Commander Software 5-143

5.19.2 PegaSystems Target Markets 5-144

5.19.3 Pegasystems Partners 5-144

5.19.4 Pegasystems Regions 5-146

5.19.5 PegaSystems Revenue 5-147

5.19.6 PegaSystems Revenue 5-148

5.19.7 Pegasystems Health Insurer Market Participation 5-149

5.19.8 Pegasystems Supports BPM Order Management for Service Providers 5-150

5.19.9 Pegasystems Build for Change® Technology 5-151

5.19.10 Pegasystems Wipro as Platinum Partner for Providing BPM Solutions to Global Customers 5-151

5.19.11 Pegasystems Q1 12 Revenue 5-152

5.19.12 Pegasystems Six Year Revenue 5-153

5.20 Polymita 5-154

5.20.1 Polymita Helps Companies In Which People Play Crucial Roles 5-155

5.21 Progress Software 5-156

5.21.1 Progress Software and FastFill Partner to Deliver First Low-latency Hosted FX Aggregation and Algo Trading Solution 5-156

5.21.2 Progress Software 5-157

5.21.3 Progress Software Revenue by Segment 5-161

5.21.4 Progress Software Delivering Operational Responsiveness 5-164

5.22 Software AG 5-165

5.22.1 Software AG Reports Stable Revenue For Fiscal Year 2011 5-167

5.22.2 Software AG Business Line Development 5-168

5.22.3 Software AG Helps Build “Hospital Of The Future” For Nemours 5-170

5.23 Tibco 5-171

5.23.1 Tibco Challenge: Big Data & Meeting the Demands of Digital Consumers 5-172

5.23.2 Harness the Power of TIBCO's Event-Enabled Enterprise Platform 5-172

5.23.3 Tibco Software Middleware And Infrastructure Software 5-173

5.23.4 Tibco Software Products 5-175

5.23.5 Tibco SOA and Core Infrastructure 5-176

5.23.6 Tibco Business Optimization 5-177

5.23.7 Tibco Process Automation And Collaboration 5-177

5.23.8 Tibco BPM Business Process Management, Software 5-178

5.23.9 Tibco Services 5-178

5.23.10 Tibco Revenue 5-179

5.23.11 TIBCO Platform 5-180

5.23.12 Tibco AcquireS LogLogic 5-180

5.23.13 Tibco / LogLogic Customer Base 5-181

5.23.14 Tibco / LogLogic 5-181

5.23.15 Tibco Infrastructure Software 5-181

5.23.16 Siemens Smart Grid Division and Tibco Software 5-181

5.23.17 Tibco Positioning 5-183

5.24 Wipro Limited 5-183

5.25 Selected Business Process Companies 5-183

List of Tables and Figures

Software Innovation Executive Summary

Table ES-1 Worldwide Enterprise Software Market Driving Forces ES-3

Figure ES-2 Comparative Value of Innovation ES-6

Figure ES-3 Software Innovation Market Driving Forces ES-7

Figure ES-4 Enterprise Software for Innovation Market Shares, Dollars, Worldwide, 2012 ES-8

Figure ES-Software for Innovation Market Forecasts, Dollars,Worldwide, 2013-20195 ES-11

Software Innovation Market Description and Market Dynamics

Figure 1-1 Creating Stickey Customer Relationships 1-11

Figure 1-2 Software for Innovation Leverages Changes in Workflow: Radiology Workflow Changes 1-12

Figure 1-3 GE Market Forklift Relationships With Customers 1-14

Figure 1-4 GE Market Uses Stickiness To Achieve Relationships Through Integration 1-15

Figure 1-5 Software Sharing for Innovation: Multi-tenancy / Density  1-19

Software Innovation Market Shares and Market Forecasts

Table 2-1 Worldwide Enterprise Software Market Driving Forces 2-2

Figure 2-2 Innovation Is Hard, Change is Hard 2-3

Figure 2-3 Comparative Value of Innovation 2-4

Figure 2-4 Software Innovation Market Driving Forces 2-5

Figure 2-5 Enterprise Software for Innovation Market Shares, Dollars, Worldwide, 2012 2-6

Table 2-6 Enterprise Software for Innovation Market Shares, Dollars, Worldwide, 2012 2-7

Table 2-7 IBM Business Analytics Services Strengths and Challenges 2-11

Figure 2-8 Software for Innovation Market Forecasts, Dollars, Worldwide, 2013-2019 2-18

Table 2-9 Software for Innovation Systems Market, Dollars, Worldwide, 2013-2019 2-19

Table 2-10 Software for Innovation Market Industry Segments, Dollars and Units, Worldwide, 2013-2019 2-20

Table 2-11 Software for Innovation Market Small, Mid Size, and Large Systems, Installed Base, Units, and Dollars, Worldwide, 2013-2019 2-21

Figure 2-12 Software Innovation Infrastructure Large Size Systems Market Forecasts, Cloud Subscribers, Worldwide, 2013-2019 2-23

Table 2-13  Software for Innovation Large Systems Market Industry Segments, Dollars and Units, Worldwide, 2013-2019 2-24

Figure 2-14 Software for Innovation Market Large Systems, Users and Dollars per User, Worldwide, 2013-2019 2-25

Tale 2-15 Software for Innovation Market Large Systems, Units and Dollars, Worldwide, 2013-2019 2-26

Figure 2-16 Software Innovation Infrastructure Mid-Range Size Systems Market Forecasts, Cloud Subscribers, Worldwide, 2013-2019 2-28

Table 2-17 Software for Innovation Mid Size Systems Market Industry Segments, Dollars and Units, Worldwide, 2013-2019 2-29

Table 2-18 Software for Innovation Market Mid Size Systems, Users and Dollars per User, Worldwide, 2013-2019 2-30

Table 2-19 Software for Innovation Market Mid-Size Systems, Units and Dollars, Worldwide, 2013-2019 2-31

Figure 2-20 Software Innovation Infrastructure Small Size Systems Market Forecasts, Cloud Subscribers, Worldwide, 2013-2019 2-33

Table 2-21 Software for Innovation Small Systems Market Industry Segments, Dollars and Units, Worldwide, 2013-2019 2-34

Table 2-22 Software for Innovation Market Small Systems, Users and Dollars per User, Worldwide, 2013-2019 2-35

Table 2-23 Software for Innovation Market Small Systems, Units and Dollars, Worldwide, 2013-2019 2-36

Table 2-24 Datacenter Optimization Cost Savings 2-39

Figure 2-25 Business Process Management (BPM) Markets Forecasts Dollars, Worldwide, 2013-2019 2-40

Table 2-26 Software Analytics Market Totals, Dollars, Worldwide, 2013-2019 2-41

Table 2-27 Cloud Middleware Enterprise Market Totals, Dollars, Worldwide, 2013-2019 2-42

Figure 2-28 Software for Innovation Regional Market Segments, Dollars, 2012 2-43

Table 2-29 Software for Innovation Regional Market Segments, 2012 2-44

Software Innovation Product Description

Figure 3-1 Line of Business Organizational Analytics Flow 3-1

Table 3-2 Line Of Business Strategy To Gain Competitive Advantage 3-4

Table 3-3 Innovation to Transform Financial Processes 3-5

Figure 3-4 IBM Support for Innovation to Transform Financial Processes 3-6

Figure 3-5 IBM Software Business Analytics Portfolio 3-8

Figure 3-6 IBM Software Business Analytics Turns Information into Insights 3-10

Figure 3-7 Enabling Client Capabilities as The Foundation of Innovation 3-12

Table 3-8 Client Capabilities Enabled by IBM Software 3-13

Table 3-9 Software Analytics Benefits of Turning Information into Insights 3-14

Figure 3-10  IBM Middleware Platforms 3-15

Table 3-11 Turn Information Into Insights 3-16

Table 3-12 Information Innovation Infrastructure 3-17

Table 3-13 Change Can be Addressed with Enterprise Modernization 3-18

Table 3-14 IT Aspects Leveraged to Deepen Engagement with Customers, Partners And Employees 3-19

Table 3-15 Grow, Retain And Satisfy Customers 3-20

Table 3-16 Innovation in Bing Responsive to Customer Systems Implementation 3-21

Table 3-17 Using Software to Manage Risk, Regulation, And Compliance 3-22

Figure 3-18 IBM Software Operational Solutions 3-23

Table 3-19 Software Innovation Aspects 3-24

Table 3-20 Software Tasks for Planning Innovation 3-25

Figure 3-21 IBM Software Helping Enable Risk-Aware Business Decisions 3-26

Table 3-22 Compliance Management Software Systems Modalities Supported 3-28

Table 3-23  IBM Customer Analytics Solutions Benefits 3-30

Figure 3-24  IBM Software Helping the Front Office To Attract, Grow And Retain Customers 3-31

Table 3-25 IBM Customer Analytics Solutions Functions 3-32

Figure 3-26 IBM Watson Healthcare Positioning 3-34

Figure 3-27 IBM Watson Healthcare Core Value Proposition: Efficient Decision Support 3-36

Table 3-28 IBM Watson’s Core Value Proposition 3-37

Figure 3-29 IBM Watson for Healthcare as a Natural Language Computer 3-38

Figure 3-30 IBM Watson Creates a Patient Evidence Profile 3-40

Table 3-31 Cloud Computing Benefits 3-43

Table 3-32 Cloud Based Computing and IT Optimization Functions 3-44

Table 3-33 Cloud Based Computing and IT Optimization Smarter Buildings Features 3-45

Figure 3-34 Flexibility in Building, Integrating, and Consuming Cloud Applications 3-47

Figure 3-35 IBM Enhancing Loosely Coupled Composition of Services Built on Open Standards  3-49

Figure 3-36 IBM Smart Cloud Open Systems, Enterprise Class Platform for Cloud and Optimized workloads 3-51

Figure 3-37 IBM Mobile First Capabilities and Technology Challenges 3-53

Table 3-38 Mobile Business End-To-End Platform Requirements 3-54

Table 3-39 Mobile Business End-To-End Platform Key Capabilities 3-55

Figure 3-49 Mobile Business End-To-End Platform Key Capabilities 3-56

Table 3-50 IBM Key Mobile Software Integration Capabilities 3-59

Figure 3-51 IBM Mobile Software Capabilities and Technology Challenges 3-61

Table 3-52 IBM Mobile Capabilities and Technology Challenges 3-62

Table 3-53 Cloud-Hosted Mobile Services 3-63

Figure 3-54 IBM Mobile Lifecycle Positioning 3-65

Table 3-55  IBM Mobile Enterprise Innovation Achievements 3-67

Figure 3-56 IBM Software Mobile Momentum 3-68

Table 3-57  IBM’s BYOD program 3-70

Figure 3-58 IBM Positioned To Manage Architecture Of Mobile And Personal Devices In The Workplace 3-71

Table 3-3-59 IBM And Partner Apps Are Available In App Stores 3-72

Table 3-60 IBM Social Apps User Downloads (excluding email) 3-73

Table 3-61 IBM Mobile Software Packages 3-73

Figure 3-62 IBM Software Industry Specific Positioning for Mobile 3-76

Table 3-63 IBM Software Mobile Insights and Analytics Business and Applications Software 3-77

Table 3-64 IBM Software Mobile Business Strategy Functions Supporting Innovation 3-78

Figure 3-65 IBM Moving From Mobile Development To Production With Speed and Agility 3-79

Figure 3-66 Mobile Management and Security Imperatives and Challenges 3-81

Table 3-67 Aspects of IBM Positioning for Mobile Security Software 3-82

Table 3-68 IBM Mobile Security Software Functions 3-83

Figure 3-69 IBM Security Access Manager Functions 3-84

Table 3-70 IBM Mobile Builds or Migrates Partner Solutions to Platforms 3-86

Table 3-71 IBM Innovation Spurred by Management of Mobile Devices And Apps 3-87

Table 3-72 IBM Software Measures of Success of Support for Evolution of the Developer Experience: 3-89

Figure 3-73 IBM Working with Developers, Architects, Designers, and Administrators 3-90

Figure 3-74 IBM Strategic Approach to Software Innovation 3-91

Table 3-75 IBM Fostering Innovation And Measuring Success With Its Software 3-92

Table 3-76 The IBM Technical Community Is Able To Grow Their Social Clout & Networking Reach to the Worldwide Developer Community 3-93

Figure 3-77 IBM Smarter Cities Solar Energy Initiative 3-95

Table 3-78 Smarter Cities Solar Energy Initiative 3-96

Figure 3-79 IBM Secure Systems 3-97

Table 3-80 IBM Security Functions 3-98

Table 3-81 IBM Security Functions For Cloud And Mobile Data protection InfoSphere Guardium 3-99

Table 3-82 IBM Security Features 3-100

Figure 3-83 IBM Multipronged Security Strategy 3-101

Figure 3-84 IBM Smarter Infrastructure 3-103

Table 3-85 Examples of Business Reduction in Costs And Efficiency 3-104

Figure 3-86 IBM Smarter Infrastructure Patterns Emerging, And Converging 3-105

Figure 3-87 IBM Integrations Enable Value Creation Across The Entire Lifecycle 3-108

Figure 3-88 Challenges Brought By Innovation 3-112

Table 3-89 HP Application Performance Management (APM) on SaaS Key Benefits 3-118

Table 3-90 HP Application Performance Management (APM) on SaaS Key Benefits 3-119

Software Innovation Technology

Figure 4-1 IBM zEnterprise System Ecosystem at End of 2012 4-1

Table 4-2 IBM DB2 Analytics Accelerator Functions 4-5

Figure 4-3 IBM Cloud Flexibility and Integration Support 4-7

Table 4-4 IBM PureApplication Speedy App Delivery Functions 4-8

Figure 4-5 IBM IBM PureSystems Simplicity, Speed, and Lower Cost  4-9

Figure 4-6 IBM PureSystems Functions 4-10

Table 4-7 IBM PureSystems Features 4-11

Figure 4-8 IBM PureSystems Hybrid Management 4-12

Table 4-9 IBM PureSystems Management  4-13

Table 4-10 IBM Technology Adaptation 4-14

Figure 4-11 IBM Technology Improvements for Messaging Throughputs 4-15

Table 4-12 IBM Watson Uses 4-17

Table 4-13 IBM Watson Uses of Classes Of Cognitive Systems 4-19

Figure 4-14  IBM Watson Reference Architecture Functions 4-20

Table 4-15 IBM Watson Order Of Search 4-21

Figure 4-16 IBM Watson Underlying Architecture 4-22

Figure 4-17 Watson Solutions Build on Set of Repeatable Assets  4-23

Figure 4-18  IBM Watson Initiates New Era of Computing 4-24

Figure 4-19 IBM Watson Different Types of Keyword Evidence Used to Create a Natural Language Computer 4-26

Software Innovation Company Profiles

Figure 5-1 Active Endpoints Workflow for BPM 5-2

Figure 5-2 Appian Customers 5-29

Table 5-3 EMC Storage Systems Environment Types 5-50

Table 5-4 Fujitsu CentraSite SOA Product Suite Features 5-63

Table 5-5 Fujitsu CentraSite SOA Management Information 5-65

Table 5-6 Handisoft BPM Application Packages 5-66

Table 5-7 OpenText Positioning 5-92

Table 5-8 OpenText Strategy 5-94

Figure 5-9 OpenText Growth Strategy 5-95

Table 5-10  OpenText BPM Strategy 5-96

Table 5-11 OpenText's Business Process Management Products Functions: 5-97

Table 5-12 OpenText MBPM Business Functions: 5-99

Table 5-13 OpenText BPM Integration Features 5-103

Table 5-14 Opentext BPM Features 5-104

Table 5-15 OpenText BPM Server Integration for eDOCS Benefits 5-105

Table 5-16  OpenText BPM Server Integration for eDOCS Integration Features 5-106

Table 5-17 OpenText BPM Features 5-107

Table 5-18 OpenText - Product Category - 5-114

Table 5-19 OpenText Product Family 5-116

Table 5-20 Opentext Ecosystem 5-117

Table 5-21 OpenText Embraces Established Brands 5-118

Table 5-22 Business Process Management Functions 5-119

Figure 5-23 OpenText Distribution Model 5-120

Figure 5-24 OpenText Seven Year Revenue Growth 5-121

Figure 5-25 Fiscal Year 2012 Financial Highlights 5-122

Figure 5-26 OpenText.Fiscal Year 2012 Revenue by Industry and Geography 5-123

Figure 5-27 OpenText Market Opportunity and Growth 5-124

Figure 5-28 OpenText Cloud Services 5-126

Figure 5-29 OpenText Enterprise Information Management in the Cloud 5-127

Figure 5-30 OpenText Enterprise Secure File Sharing in the Cloud 5-128

Figure 5-31 OpenText Customer Base 5-129

Table 5-32 Oracle SOA Positioning 5-136

Table 5-33 Oracle’s Open, Integrated SOA Stack 5-136

Table 5-34 Oracle: Amberpoint SOA Advantages 5-137

Table 5-35 Oracle SOA Suite Features 5-138

Table 5-36 Oracle SOA Product Suite: 5-139

Table 5-37 Oracle / Stellent Enterprise Content Management (ECM) Software Solutions 5-141

Table 5-38 Pegasystems Partner Functions 5-145

Table 5-39 Pegasystems Partners 5-146

Figure 5-40 Progress Software Product Set 5-160

Figure 5-41 Progress Software Revenue by Segment 5-161

Figure 5-42 Progress Software Delivering Operational Responsiveness 5-164

Table 5-43 Software AG Capabilities 5-167

Figure 5-44 Tibco Software Middleware And Infrastructure Software 5-174

Table 5-45 TIBCO Software Platform Major Groups 5-176

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