Summary
Financial institutions are increasingly turning to disruptive ICT solutions such as cloud computing to keep up with the demands of a globally integrated marketplace. Additionally, the shifting business paradigms of the digital empowered market and the growing demand for ICT governance and new regulatory requirements, is driving the ICT investments among institutions. Financial institutions are also using ICT to design products and services that can improve their workforce productivity and are efficient for their end-users.
Key Findings
Financial market institutions are looking to increase their investments in software in 2015, compared to 2014, to reduce operating overheads, and improve the quality and timeliness of their services.
Financial market institutions have started shifting their existing business processes to newer enterprise applications such as customer relationship management (CRM), HR management and financials, to adapt swiftly as well as respond to changing digital channels, and improve their business agility.
Trade/ payment automation forms a critical component to the success of the financial institutions, and they are making the largest investment in this operational function in 2015, to facilitate the easy execution of repetitive trading and payment processes.
Synopsis
ICT investment trends in financial markets presents the findings from a survey of 147 financial market institutions regarding their Information and Communications Technology (ICT) investment trends. The survey investigates how financial market institutions currently allocate their ICT budgets across the core areas of enterprise ICT expenditure: hardware, software, IT services, communications, and consulting.
The report illustrates the core technologies institutions are investing in, including enterprise applications, communications and collaboration, and cloud computing. Understand the approach adopted by financial market institutions to purchase technology and get a better insight into ICT vendors and services providers when pitching their solutions to financial market institutions. The report focuses on financial market institutions ICT expenditure trends for specific business areas and technologies, identifying the top three IT projects, and understanding the business challenges faced by institutions.
In particular, it provides an in-depth analysis of the following:
How ICT budgets are set to change in 2015 in terms of their overall size
Allocation across the core elements of IT spend, including hardware, software, services, communications, and consulting
Distribution of ICT money in areas such as the networks, applications, service desk, and data centers
Which ICT functions financial market institutions are interested in outsourcing
Financial market institutions investment priorities based on their budget allocations across core technology categories such as enterprise applications, communications and collaboration, and cloud computing.
Factors that are influencing financial market institutions investments in each technology category
How financial market institutions IT budgets are currently allocated across various segments within a technology category
Financial market institutions distribution of their ICT budget across various segments within a technology category
Vendor satisfaction ratings for various core and advanced technology categories
Insight into financial market institutions preferred buying approaches
Business and IT objectives that financial market institutions are looking to achieve through their IT investment strategies
Factors that are influencing financial market institutions decisions to select an ICT provider
Reasons To Buy
Understand how the financial market institutions ICT landscape is set to change in 2015 to prioritize your target market
Comprehend how ICT money are being allocated by financial market institutions in specific geographies and size bands to improve your market penetration
Make effective business decisions by recognizing the opportunities within each of the core areas of ICT spend (hardware, software, IT services, telecommunications, and consulting)
Realign your sales initiatives by understanding the current strategic objectives of financial market institutions
Enhance your market segmentation with the included, detailed breakdown of opportunities within selected technology categories (enterprise applications, communications and collaboration, and cloud computing)
Prioritize your focus areas by understanding which factors are influencing financial market institutions decisions when selecting an ICT provider
Understand the changes in customers priorities and identify the business and IT objectives that financial market institutions are looking to achieve through their ICT investment strategies
Table Of Contents
1 Trends in ICT budgets
1.1 Introduction
1.2 Survey demographics
1.3 ICT budget changes
1.4 ICT budget allocation by core technology area
1.4.1 Hardware budget breakdown
1.4.2 Software budget breakdowns
1.4.3 Third party IT services expenditure
1.4.4 Cloud computing budget
1.5 ICT budget allocation by function
1.6 Outsourced IT functions
2 ICT investment priorities and vendor satisfaction
2.1 Introduction
2.1.1 Enterprise applications
2.1.2 Communications and collaboration
2.1.3 Cloud computing
3 ICT procurement trends
3.1 Introduction
3.2 Business objectives and IT objectives influencing IT investment strategy
3.3 ICT provider selection
4 Sector-specific trends
4.1 Introduction
4.2 IT expenditure plans for specific technology areas
4.3 Top three IT projects in sales and management platforms
4.4 Top three IT projects in the operations function
5 Summary
5.1 Financial market institutions are considering ICT as a catalyst for revolutionizing their operations
6 Appendix
6.1 Definitions
6.2 Further reading
6.3 Contact the authors
List Of Tables
N/A
List Of Figures
Figure 1: Financial markets - ICT survey geographic breakdown
Figure 2: Financial markets - ICT survey breakdown by size band (number of employees)
Figure 3: Recent and expected ICT budget changes among financial market institutions
Figure 4: financial market institutions' (external) ICT budget allocation, 2014 and 2015
Figure 5: Financial market institutions' average hardware budget allocation
Figure 6: Average allocation of software budgets in financial market institutions
Figure 7: Financial market institutions' average IT services budget allocation
Figure 8: Financial market institutions' average cloud computing budget allocation by technology
Figure 9: Financial market institutions' average cloud computing budget allocation by implementation type
Figure 10: Financial market institutions' ICT budget allocation by function, 2014 and 2015
Figure 11: Outsourced IT functions - Financial market institutions' current and future outsourcing priorities
Figure 12: Enterprise applications - Financial market institutions' current and future investment priorities
Figure 13: Enterprise applications - selected primary provider and vendor satisfaction among financial market institutions
Figure 14:Communications and collaboration-Financial market institutions' current and future investment priorities
Figure 15: Communications and collaboration - selected primary provider and vendor satisfaction among financial market institutions
Figure 16:Cloud computing- Financial market institutions' current and future investment priorities
Figure 17: Cloud computing - selected primary provider and vendor satisfaction among financial market institutions
Figure 18: Business objectives and IT objectives which influence financial market institutions' IT investment strategy
Figure 19: Factors influencing financial market institutions' decision to choose an ICT provider
Figure 20: IT expenditure plans in 2015 compared to 2014, for specific technology areas within financial market institutions
Figure 21:Top three investment priorities in sales and management platforms for financial markets in 2015
Figure 22: Top three investment priorities in operations for financial markets in 2015
