Synopsis
This report presents the findings from a survey of 149 utilities regarding their Information & Communications Technology (ICT) investment priorities. The survey investigates the core technologies which utilities are investing in, including the likes of enterprise applications, security, mobility, communications & collaboration, and cloud computing.
Scope
Recognize utilities’ strategic objectives with regards to their ICT investments.
Identify utilities’ investment priorities based on their budget allocations across core technology categories such as enterprise applications, security, mobility, communications & collaboration, and cloud computing, etc.
Learn about the drivers that are influencing utilities’ investments in each technology category.
Establish how utilities’ IT budgets are currently allocated across various segments within a technology category.
Gain insight into how utilities plan to change their IT budget allocations across various segments within a technology category.
Summary
Why was the report written?
In order to provide deeper insights into utilities’ ICT investment priorities and strategic objectives.
What is the current market landscape and what is changing?
Kable Market Research’s survey reveals that utilities are spending on core technologies as well as advanced technologies such as cloud and mobility to remain competitive in the market.
What are the key drivers behind recent market changes?
While utilities are looking at investments in IT systems management to counter the increasing complexity of their ICT infrastructure, the need to improve business agility and thereby enhance overall operational performance is expected to shape the demand for mobility and cloud computing technologies.
What makes this report unique and essential to read?
Kable Market Research Market Research has invested significant resources in order to interview CIOs and IT managers about their IT investment priorities. Very few IT analyst houses will have interviewed 140+ ICT decision makers in utilities in 2012.
Reasons To Buy
According to Kable Market Research’s survey, percentage of respondents expecting their ICT spending to remain flat is likely to decline by 4% to 34% in 2013, while the percentage of utilities expecting a slight increase in their ICT spending grows from 32% to 34% over the same period.
Kable Market Research’s survey shows that utilities are placing high levels of importance on the strategic objective of improving security & privacy, with the highest average ratings of X on a scale of 1 to 4.
Utilities are set to continue investing in innovative applications to drive automation and enhance their competitiveness, with 91% of respondents planning investments in this space in the next two years.
Utilities are putting a lot of emphasis on deploying various IT systems management solutions and minimising their ICT infrastructure complexity, as the majority of enterprises are operating in either a very complex or a somewhat complex ICT environment.
Adoption of virtualization, green IT, and cloud based technologies is expected to rise amongst utilities as they look for ways to reduce their overall IT costs.
Table of Contents
1 Enterprise ICT investment trends
1.1 Introduction
1.2 Survey demographics
1.3 ICT budget changes
1.4 Strategic objectives
1.5 Core technology investment priorities
2 Detailed ICT investment priorities
2.1 Introduction
2.2 Enterprise applications
2.3 Business intelligence
2.4 Security
2.5 Content management
2.6 Mobility
2.7 IT systems management
2.8 Communications & collaboration
2.9 Green IT & virtualization
2.10 Cloud computing solutions
3 Summary
3.1 Increasing competition amidst fast changing customer requirements is shaping utilities’ ICT spending
4 Appendix
4.1 Definitions
4.2 Further reading
4.3 Contact the authors
List Of Tables
Table 1: Utilities – enterprise ICT survey geographic breakdown
Table 2: Utilities – enterprise ICT survey breakdown by size band (number of employees)
Table 3: Recent and expected ICT budget changes among utilities
Table 4: Current strategic objectives of utilities
Table 5: Current and future investment priorities of utilities across core technologies
Table 6: Enterprise applications – utilities’ current and future investment priorities
Table 7: Business intelligence – utilities’ current and future investment priorities
Table 8: Security – utilities’ current and future investment priorities
Table 9: Content management – utilities’ current and future investment priorities
Table 10: Mobility – utilities’ current and future investment priorities
Table 11: IT systems management – utilities’ current and future investment priorities
Table 12: Communications & collaboration – utilities’ current and future investment priorities
Table 13: Green IT & virtualization – utilities’ current and future investment priorities
Table 14: Cloud computing solutions – utilities’ current and future investment priorities
List Of Figures
Figure 1: Utilities – enterprise ICT survey geographic breakdown
Figure 2: Utilities – enterprise ICT survey breakdown by size band (number of employees)
Figure 3: Recent and expected ICT budget changes among utilities
Figure 4: Current strategic objectives of utilities
Figure 5: Current and future investment priorities of utilities across core technologies
Figure 6: Enterprise applications – utilities’ current and future investment priorities
Figure 7: Business intelligence – utilities’ current and future investment priorities
Figure 8: Security – utilities’ current and future investment priorities
Figure 9: Content management – utilities’ current and future investment priorities
Figure 10: Mobility – utilities’ current and future investment priorities
Figure 11: IT systems management – utilities’ current and future investment priorities
Figure 12: Communications & collaboration – utilities’ current and future investment priorities
Figure 13: Green IT & virtualization – utilities’ current and future investment priorities
Figure 14: Cloud computing solutions – utilities’ current and future investment priorities
