The global IT services market is expected to grow from over $950 billion in 2016 to over $1160 billion in 2020. Internet of Things (IoT) was one of the key drivers of the IT services market as of 2016. The Internet of Things is the network of physical objects like devices, vehicles, buildings and other items which are embedded with electronics, software, sensors and network connectivity that enables these objects to collect and exchange data and has numerous applications. For instance, Microsoft and Rolls–Royce have announced a partnership centering on future Rolls–Royce intelligent engines, which will integrate Microsoft Suite into its service solutions to expand its digital capabilities.
With more than 20 million internet users, Australia has an internet penetration rate of around 84%. In New Zealand, the internet penetration rate reached around 88%% in 2015 as the country has more than 4 million internet users. In 2016, New Zealand recorded a total of 3 million Facebook users while Australia recorded 15 million users. A study conducted by the World Internet Project (WIP) and Auckland University of Technology revealed that 70% of internet users in New Zealand spent 2 or more hours per day online, and 58% spend 3 or more hours. Australia’s social network users increased from 11.6 million in 2015 to 11.9 million in 2016, and is forecast to reach 12.5 million by 2019.
Australia and New Zealand are gradually taking steps towards digital transformation. The government of New Zealand launched the Government ICT Strategy and Action Plan to 2017 in June 2013 and revised it in 2015. It aims to ensure a dynamic technology environment and achieve an ICT-enabled public services system in the country. It lays down foundations and investment plans for government system -wide digitalization.
Hardware Support Services was the largest segment in the Oceania’s IT services market with around 53% share of the market. Software and BPO Services was the second largest segment in the Oceania’s IT services and software and bpo services market with around 40% share of the market. Cloud Services was the third largest segment in the Oceania’s IT services market with around 7% share of the market.
Table 1: Oceania Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion 14
Table 2: Oceania Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion 15
Table 3: Global Information Technology Services Market, Split By Segments, 2016, $ Billion 16
Table 4: Australia Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion 20
Table 5: Australia Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion 21
Table 6: Australia Information Technology Services Market, Split By Segments, 2016, $ Billion 22
Table 7: Global Information Technology Services Market Historic Market Size, 2012-2016, $ Billion 26
Table 8: Global Information Technology Services Market Forecast Market Size, 2016-2020, $ Billion 28
Table 9: Global Information Technology Services Market, Split By Segments, 2016, $ Billion 37
Table 10: Global Information Technology Services Market, Split By Region, 2016, $ Billion 48
Table 11: Global Information Technology Services Market Size, Historic and Forecast Growth, Split By Region, 2012-2020 50
Table 12: Global Information Technology Services Market, Split By Country, 2016, $ Billion 52
Table 13: Global Information Technology Services Market, Historic and Forecast Growth, Split By Country, 2012- 2020 54
Table 14: Global Information Technology Services Market, Per Capita Average Information Technology Services Expenditure, 2015, USD ($) 57
Table 15: Per Household Average Information Technology Services Expenditure, By Country, 2016, USD ($) 60
Table 16: Internet Penetration, By Country, 2016 62
Table 17: Per Capita IT Services Expenditure Versus Internet Penetration, By Country, 2016 64
Table 18: Internet Hosts, By Country, 2016, Millions 66
Table 19: Information Technology Services Market Size Versus Internet Hosts, By Country, 2016 68
Table 20: Number Of Registered Domains, By Country, 2016, Millions 70
Table 21: Number Of Registered Businesses, By Country, 2016, Millions 72
Table 22: Average Spending on Information Technology Services By Registered Businesses, By Country, 2016 74
Table 23: Global Information Technology Services Market, Key Competitor Market Shares, 2016, Percentage(%) 77
Table 24: IBM Financial Performance, 2012- 2016,$ Billion 79
Table 25: Accenture Financial Performance, 2012- 2016,$ Billion 80
Table 26: HPE Financial Performance, 2012- 2016,$ Billion 82
Table 27: Microsoft Financial Performance, 2012- 2016,$ Billion 84
Table 28: SAP Financial Performance, 2012- 2016,$ Billion 86
Table 29: Fujitsu Financial Performance, 2012- 2016,$ Billion 88
Table 30: TCS Financial Performance, 2012- 2016,$ Billion 90
Table 31: Oracle Financial Performance, 2012- 2016,$ Billion 92
Table 32: NTT Data Financial Performance, 2012- 2016,$ Billion 94
Table 33: Global Information Technology Market Historic Market Size, 2012-2016, $ Billion 99
Table 34: Global Information Technology Market Forecast Market Size, 2016-2020, $ Billion 101Figure 1: Australia Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion 13
Figure 2: Australia Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion 14
Figure 3: Australia Information Technology Services Market, Split By Segments, 2016, $ Billion 15
Figure 4: Australia Information Technology Services Market, Historic and Forecast Growth Rate, Split By Segment, 2012-2020 16
Figure 5: Australia Per Capita Average IT Services Expenditure Versus Internet Penetration, 2012-2020 17
Figure 6: Australia Information Technology Services Market Size Versus Internet Hosts, 2012-2020 18
Figure 7: Global Information Technology Services Market Historic Market Size, 2012-2016, $ Billion 19
Figure 8: Global Information Technology Services Market Forecast Market Size, 2016-2020, $ Billion 21
Figure 9: Global IT Services Market, 2016, Porter’s Fiver Force Model 24
Figure 10: Global IT Services, 2016, PESTLE Analysis 26
Figure 11: Global Information Technology Services Market, Split By Segments, 2016, $ Billion 30
Figure 12: Global Information Technology Services Market, Historic and Forecast Growth Rate, Split By Segment, 2012-2020 32
Figure 13: Global Information Technology Services Market, Split By Region, 2016, $ Billion 41
Figure 14: Global Information Technology Services Market Size, Historic and Forecast Growth, Split By Region, 2012-2020 43
Figure 15: Global Information Technology Services Market, Split By Country, 2016, $ Billion 45
Figure 16: Global Information Technology Services Market, Historic and Forecast Growth, Split By Country, 2012- 2020 47
Figure 17: Global Information Technology Services Market Size As A Percentage Of GDP, 2012- 2020 49
Figure 18: Global Information Technology Services Market, Per Capita Average Information Technology Services Expenditure, 2012-2020, USD ($) 50
Figure 19: Information Technology Services Market Size As A Percentage Of GDP, By Country, 2016 51
Figure 20: Per Capita Average Information Technology Services Expenditure, By Country, 2016, USD ($) 52
Figure 21: Per Household Average Information Technology Services Expenditure, By Country, 2016 , USD ($) 53
Figure 22: Internet Penetration, By Country, 2016 55
Figure 23: Per Capita IT Services Expenditure Versus Internet Penetration, By Country, 2016 57
Figure 24: Internet Hosts, By Country, 2016, Millions 59
Figure 25: Information Technology Services Market Size Versus Internet Hosts, By Country, 2016 61
Figure 26: Number Of Registered Domains, By Country, 2016, Millions 63
Figure 27: Number Of Registered Businesses, By Country, 2016, Millions 65
Figure 28: Average Annual Spending on Information Technology Services By Registered Businesses, By Country, 2016 67
Figure 29: Global Information Technology Services Market, Key Competitors Estimated Market Shares, 2016, Percentage (%) 69
Figure 30: IBM Financial Performance, 2012- 2016,$ Billion 71
Figure 31: Accenture Financial Performance, 2012- 2016,$ Billion 73
Figure 32:HPE Financial Performance, 2012- 2016,$ Billion 75
Figure 33: Microsoft Financial Performance, 2012- 2016,$ Billion 77
Figure 34: SAP Financial Performance, 2012- 2016,$ Billion 79
Figure 35:Fujitsu Financial Performance, 2012- 2016,$ Billion 81
Figure 36: TCS Financial Performance, 2012- 2016,$ Billion 83
Figure 37: Oracle Financial Performance, 2012- 2016,$ Billion 85
Figure 38: NTT Data Financial Performance, 2012- 2016,$ Billion 87
Figure 39: Global Information Technology Market Historic Market Size, 2012-2016, $ Billion 92
Figure 40: Global Information Technology Market Forecast Market Size, 2016-2020, $ Billion 94
