Product Synopsis
WinterGreen Research announces that it has published a new study Smartphones: Market Shares, Strategy, and Forecasts, Worldwide, 2012 to 2018. The 2012 study has 345 pages, 105 tables and figures. Worldwide smartphone markets continue to achieve significant growth as devices access the Internet, achieve almost universal penetration, and support machine to machine (M to M) communications. Feature sets continue to evolve.
According to Susan Eustis, lead author of the study, "Over one-half of all smartphones in the global market are made by Apple and Samsung. Samsung supplies Apple with some of the components used in the iPhone and iPad, making Samsung a major market participant. Even as Apple defeated Samsung in a patent dispute, the smartphone vendors are not likely to see much change, as they both continue to lead the market."
The study documents the 2011 and H1 2012 quarterly shipments in dollars and units. It provides regional shipment analysis by company, a far more granular look at the industry than is available anywhere else at any price.
Smartphone principal competitive factors include price, product features, relative price/performance, product quality and reliability, design innovation, a strong third-party software and peripherals ecosystem, marketing and distribution capability, service and support, and corporate reputation.
The expanding market opportunities related to mobile communication and media devices include transmission of digital data into and out of the Smartphone. The markets are highly competitive. The competition is expected to intensify significantly.
The features of the smartphones and applications are evolving. Products support collaboration. Solutions are competitive. The industry is characterized by aggressive pricing practices, frequent product introductions, evolving design approaches and technologies, rapid adoption of technological and product advancements by competitors, and price sensitivity on the part of consumers and businesses.
Factors that influence commercial success in the wireless device and services market relate to usability above all: The designs of the iPhone are genius designs because of the usability they bring. Development of an integrated hardware, software and service platform to support multiple wireless network standards is an essential aspect of market participation.
All markets everywhere are changed forever because of the remarkable, rapid success of the iPhone based on its usability. Intuitive use made popular by Bill Gates with the Microsoft Windows operating systems is being extended to all the smartphone operating systems offerings.
End-to-end wireless solutions for seamless access to information, including email, voice, instant messaging, short message service ("SMS"), Internet and intranet-based browsing, multimedia content and features, and consumer and business applications is part of a vendor platform approach to participating in the market.
Integration and focus of research and development in radio frequency, hardware and software design, OS development, antenna design, circuit board design, integrated circuit design, power management, industrial design, and manufacturing engineering result in cost-effective solutions that offers the ability to multi-task applications. A strong web browsing experience, a compelling platform for third party application development, ease of use, small size and attractive design, efficient bandwidth use, lengthy battery life, robust security and a significant return on investment to customers are essential aspects of successful vendor participation in the wireless device and services market.
Through development of an integrated hardware, software and service platform that support multiple wireless network standards, end-to-end wireless solutions provide seamless access to information. Email, voice, instant messaging, short message service ("SMS"), Internet and intranet-based browsing, multimedia content and features, and consumer and business applications are part of wireless services driving significant growth in data traffic.
Each smartphone platform is based on different operating system technologies and accompanied by its own set of tools with which developers can develop applications. The ease of developing for a platform as well as the potential size of the addressable market and business opportunity are factors developers and other industry participants need to understand.
Hardware manufacturers, software providers, publishers, entertainment providers, advertisers and e-commerce specialists need to consider operating system issues when deciding where to focus their resources. In the smartphone and tablet segments, success for manufacturers is primarily shaped by their ability to build, catalyze or be part of a competitive ecosystem where these different industry participants are forming increasingly large communities of applications and component suppliers.
Market participants seek to achieve a mutually beneficial partnership in order to bring their offerings to market. A vibrant ecosystem creates value for consumers, giving them access to a rich and broad range of user experiences. Ecosystems in the smartphone segment include those based around software platforms such as iOS, Android and Windows Phone, as well as Blackberry OS.
Worldwide smartphone market revenues are forecast to grow 42% year-over-year from $152 billion in 2011 to $1.6 trillion by 2018. This is in the context of a world communications infrastructure that is changing. Technology is enabling interaction, innovation, and sharing of knowledge in new ways. Smartphones promise to bring significant new mobile communications capability making the Internet available for increasingly productive, efficient use.
Companies Profiled
Market Leaders
Samsung
Nokia
Research In Motion (RIM)
Apple
ZTE
HTC
Market Participants
Alcatel-Lucent
Ericsson
Google / Motorola
Huawei Technologies
LG
NEC Corporation
Sony Corporation
Smart Phone Executive Summary
Apple / Samsung Dispute
Smart Phone Market Driving Forces
Smart Phone Market Shares
Smart Phone Market Shares, Units, First Half 2012
Smart Phone Market Shares, Dollars, First Half 2012
Smart Phone Market Forecasts
1. Smart Phone Market Description and Market Dynamics
1.1 Smart Phone Global Markets
1.1.1 Smart Phone Company Operations And Performance
1.1.2 Business and Technology Trends
1.1.3 Cloud Computing And Virtualization
1.1.4 Enterprise Mobility
1.2 Competitive Positioning: Patents And Copyrights
1.2.1 Smart Phone Vendors Compete Primarily Through
Aggressive Pricing And Very Low Cost Structures
1.2.2 Factors Impacting Demand for Smart Phones
1.3 Impact of Operating Systems
1.4 Distribution and Direct Sales
1.4.1 Carriers Providing Cellular Network Services
Typically Subsidize User Purchase Of The Device
1.5 Mobile Device Combines Functions
1.5.1 Mobile Devices: Feature Phones And Smartphones
1.6 Smart Phone Market Segments
1.6.1 Consumer and Small and Mid-Sized Business
Use of Smart Phones
1.6.2 Retail Stores
1.6.3 Education Use of Smart Phones
1.6.4 Enterprise and Government Use of Smart Phones
1.7 Wireless Communications Industry
1.7.1 Wireless Communications Industry Enterprise
Markets and Consumer Segments
1.7.2 Middleware Addresses This Bring Your Own
Device ( BYOD ) evolution of the Smart Phone Market
2. Smart Phone Market Shares and Forecasts
2.1 Apple / Samsung Dispute
2.2 Smart Phone Market Driving Forces
2.3 Smart Phone Market Shares
2.3.1 Smart Phone Market Shares, Units, First Half 2012
2.3.2 Smart Phone Market Shares, Dollars, First Half 2012
2.3.3 Smart Phone Market Shares, Units and Dollars,
Worldwide, 2011
2.3.4 Smart Phone Market Shares, Units and Dollars,
Worldwide, Quarter 2, 2012
2.3.5 Smart Phone Market Shares, Units and Dollars,
Worldwide, Quarter 1, 2012
2.3.6 Smart Phone Market Shares, Units and Dollars,
Worldwide, Quarter 4, 2011
2.3.7 Smart Phone Market Shares, Units and Dollars,
Worldwide, Quarter 3, 2011
2.3.8 Smart Phone Market Shares, Units and Dollars,
Worldwide, Quarter 3, 2011
2.3.9 Smart Phone Market Shares, Units and Dollars,
Worldwide, Quarter 2, 2011
2.3.10 Smart Phone Market Shares, Units and Dollars,
Worldwide, Quarter 1, 2011
2.3.11 Samsung
2.3.12 Samsung Galaxy S III (32GB - pebble blue, Verizon Wireless)
2.3.13 Samsung Galaxy Note
2.3.14 Launch of GALAXY S III and Upbeat sales of GALAXY Note
2.3.15 Apple
2.3.16 Nokia
2.3.17 Nokia Strategy
2.3.18 Nokia Smart Devices
2.3.19 Nokia Partnership with Microsoft
2.3.20 HTC
2.3.21 ZTE
2.3.22 Research in Motion
2.4 Smart Phone Market Forecasts
2.4.1 Smart Phone Installed Base Analysis
2.4.2 Smart Phone Installed Base By Country and Region
2.4.3 High End Smart Phone Handset Market Forecasts
2.4.4 Mid Range Smart Phone Forecasts
2.4.5 Low End Smart Phone Market Forecasts
2.4.6 Smart Phone Market Segment Forecasts, High End,
Mid Range, and Low End
2.5 Smart Phone Operating Systems
2.5.1 Product Differentiation for Android-Based Products
2.5.2 iOS
2.5.3 Blackberry OS
2.5.4 Microsoft s Windows Phone
2.5.5 Smart Phone Operating Systems Market Shares, Installed Base
2.5.6 Smart Phone Mobile Operating Systems (OS)
2.6 Smart Phone Data Traffic
2.7 Mobile Apps
2.7.1 Tethering Apps
2.7.2 Android apps
2.7.3 iOS Apps
2.7.4 Hangouts on Air
2.7.5 Buffer
2.8 Mobile Cell Smart Phone Prices
2.8.1 Samsung Galaxy S III (32GB - Pebble Blue, Verizon Wireless)
2.8.2 Smart Phones Come close to Overtaking Client PCs in 2011
2.8.3 Competitive Environment In The Mobile And
Fixed Networks Infrastructure Market
2.9 Smart Phone Market Regional Analysis
2.9.1 Samsung Smartphone Shipments by Region, Dollars,H2 2012
2.9.2 Apple Smartphone Shipments by Region,
Units and Dollars,2011 and H1 2012
2.9.3 ZTE Smartphone Shipments by Region
2.9.4 Research In Motion (RIM) Smartphone Shipments by Region
2.9.5 HTC Smartphone Shipments by Region
2.9.6 China
2.9.7 China overtakes US As Largest Smart Phone
Market for Unit Shipments
2.9.8 Chinese Apps
2.9.9 Positioning Apps in China
2.9.10 Mobile Phones Japan
2.9.11 ZTE
2.9.12 CDMA Regional Subscriber Base
3. Smartphone Product Description
3.1 Apple
3.1.1 Apple iPhone 5
3.1.2 Apple iPhone 4S
3.2 Samsung
3.2.1 Samsung Galaxy Note
3.2.2 Samsung Galaxy SIII
3.2.3 Samsung Galaxy S II Skyrocket
3.2.4 Samsung Galaxy S II
3.3 Nokia
3.3.1 Nokia Lumia 900
3.3.2 Nokia 808 Pureview
3.4 Motorola
3.4.1 Motorola Droid 3
3.4.2 Motorola Droid Razr
3.4.3 Motorola Atrix HD
3.5 LG
3.5.1 LG Optimus Plus AS695
3.5.2 LG Viper LS840
3.6 Selected Smartphones
3.7 HTC
3.7.1 HTC One X
3.7.2 HTC One V
3.8 Research in Motion
3.8.1 RIM BlackBerry Curve 9370
3.8.2 BlackBerry Bold 9930
4. Smart Phone Technology
4.1 Design Patents for Smart Phones
4.1.1 Samsung Galaxy Tablet
4.2 Smartphone Companies Spend Billions Buying Patents
4.2.1 Apple Eyes Google
4.2.2 Meaning of the Ruling
4.3 3G Networks
4.3.1 3G Coverage
4.3.2 3G Networks Capacity Crunch
4.4 Smart Phone Industry Associations
4.5 Network On Chip (NOC)
5. Smartphone Company Description
5.1 Alcatel-Lucent
5.1.1 Alcatel-Lucent Organization
5.1.2 Alcatel-Lucent Innovation & Technology
5.1.3 Alcatel-Lucent
5.1.4 Alcatel-Lucent First Quarter 2012 Revenue
5.1.5 Alcatel-Lucent Geographic Segments
5.1.6 Alcatel-Lucent Revenues for the IP Division
5.1.7 Alcatel-Lucent 100 Gigabit Ethernet
5.1.8 Alcatel-Lucent 100G Optical Coherent Technology
5.1.9 Alcatel-Lucent Wireless Division
5.1.10 Alcatel-Lucent Wireline Division
5.1.11 Alcatel-Lucent Next-Generation Networks Products
5.1.12 Alcatel-Lucent Software, Services and Solutions
5.1.13 Alcatel-Lucent Network Applications
5.1.14 Alcatel-Lucent Enterprise
5.2 Apple
5.2.1 Apple Business Strategy
5.2.2 Apple Products
5.2.3 Apple iPhone
5.2.4 Apple Strategy
5.2.5 Apple iPad
5.2.6 Apple Mac Hardware Products
5.2.7 Apple iPod
5.2.8 Apple iTunes.
5.2.9 Apple Mac App Store
5.2.10 Apple iCloud
5.2.11 Apple Software Products and Computer Technologies
5.2.12 Apple Operating System Software iOS
5.2.13 Apple Mac OS X
5.2.14 Apple TV
5.2.15 Apple Net Sales
5.2.16 Apple iPhone Shipments
5.2.1 Apple iPad Shipments
5.2.2 Apple Third-Largest Mobile Phone Maker
5.2.3 Apple Regional Segment Operating Performance
5.2.4 Apple Americas
5.2.5 Apple Europe
5.2.6 Apple Japan
5.2.7 Apple Asia-Pacific
5.2.8 Apple Retail
5.3 Ericsson
5.3.1 Ericsson / Marconi
5.4 Google
5.4.1 Google / Motorola
5.4.2 Motorola Mobility, Owned by Google
5.4.3 Nextel and Motorola Mobility Launch the
Motorola i867 Ferrari
5.4.4 Google Search
5.4.5 Google Advertising
5.4.6 Google YouTube
5.4.7 You Tube
5.4.8 youtube.com Statistics
5.4.9 YouTube Partner Program
5.4.10 youtube.com Monetization
5.4.11 youtube.com Product Metrics
5.4.12 youtube.com Content ID
5.4.13 youtube.com Social
5.4.14 YouTube Symphony Orchestra 2011
5.4.15 YouTube Play
5.4.16 Google Mobile
5.4.17 Google Local
5.4.18 Google Operating Systems and Platforms
5.4.19 Google Apps Enterprise
5.4.20 Google Q4 Revenue
5.4.21 Google Organizes The World s Information to
Make It Universally Accessible.
5.4.22 Google Business
5.4.23 Google Search Advertising
5.4.24 Google Display Advertising
5.4.25 Google Mobile Advertising
5.4.26 Google Tools for Publishers
5.4.27 Google / Motorola
5.4.28 Motorola Mobility
5.5 HTC
5.5.1 HTC Supports Windows Phone 8
5.5.2 HTC Revenue
5.6 Huawei Technologies
5.6.1 Huawei Strategy
5.6.2 Huawei Carrier Network Business
5.6.3 Huawei Enterprise Business
5.6.4 Huawei Consumer Business
5.6.5 Huawei Technologies Customers
5.6.6 Huawei Revenue
5.7 LG
5.7.1 LG Vision
5.7.2 LG Core Capabilities
5.7.3 LG Growth Strategies
5.7.4 LG Segment Revenue
5.8 NEC Corporation
5.8.1 NEC Global Business Activities/Achievements
5.8.2 NEC Group Vision 2017
5.8.3 NEC C&C Cloud Strategy
5.8.4 NEC Expand Global Business
5.9 Nokia
5.9.1 Nokia Revenue Q2 2012
5.10 Research in Motion
5.10.1 BlackBerry Bold 9900 Smartphone Launches in China
5.10.2 Research In Motion First Quarter Fiscal 2013 Results
5.10.3 Q2 2012 Results
5.10.4 Research In Motion Revenue
5.10.5 Research In Motion BlackBerry 10 Update
5.10.6 RIM Leader in Enterprise Markets
5.11 Samsung
5.11.1 The Samsung Philosophy
5.11.2 Samsung Vision
5.11.3 Samsung Profile 2011
5.11.4 Samsung 2011 Financial Overview (Won/Dollars/Euros)
5.11.5 Samsung
5.11.6 Samsung 3Q FY2011
5.11.7 Samsung Revenue Growth
5.11.8 2012 Samsung Predicts Global Economic Slowdown
5.11.9 Samsung Medical Business
5.11.10 Samsung Service Providers
5.11.11 Samsung Electronics Second Quarter 2012 Revenue
5.12 Sony Corporation
5.12.1 Sony Technology
5.13 TCL Communication
5.13.1 TCL Communication Android Operating System
Platform for the Alcatel Brand 3G Smart Phones
5.14 ZTE
5.14.1 ZTE Global Provider Of Telecommunications
Equipment And Network Solutions
5.14.2 ZTE s 2011 Revenue
5.14.3 ZTE Smart Phones
5.14.4 ZTE Partner Strategy
5.15 Providers Of Mobile Operating System Platforms
List of Tables & Figures
Table ES-1
Smart Phone Market Driving Forces
Table ES-2
Smart Phone Innovation
Table ES-3
Success Factors In The Wireless Device And Services Market
Table ES-4
Wireless Device Push Technology Market Aspects
Table ES-5
Barriers To Entry In The Wireless Device And Services Market
Figure ES-6
Smart Phone Market Shares, Units, First Half 2012
Figure ES-7
Smart Phone Market Shares, Dollars, First Half 2012
Figure ES-8
Smart Phone Handset Market Forecasts, Dollars, Worldwide, 201ES-2018
Table 1-1
Middleware Addresses Smart Phone BYOD
Table 1-2
Middleware Addresses Smart Phone Functions
Table 2-1
Smart Phone Market Driving Forces
Table 2-2
Smart Phone Innovation
Table 2-3
Success Factors In The Wireless Device And Services Market
Table 2-4
Wireless Device Push Technology Market Aspects
Table 2-5
Barriers To Entry In The Wireless Device And Services Market
Figure 2-6
Smart Phone Market Shares, Units, First Half 2012
Figure 2-7
Smart Phone Market Shares, Dollars, First Half 2012
Table 2-8
Smart Phone Market Shares, Units and Dollars, Worldwide, H1 2012
Table 2-9
Smart Phone Market Shares, Units and Dollars, Worldwide, 2011
Table 2-10
Smart Phone Market Shares, Units and Dollars, Worldwide,
Quarter 2, 2012
Table 2-11
Smart Phone Market Shares, Units and Dollars, Worldwide,
Quarter 1, 2012
Table 2-12
Smart Phone Market Shares, Units and Dollars, Worldwide,
Quarter 4, 2011
Table 2-13
Smart Phone Market Shares, Units and Dollars, Worldwide,
Quarter 3, 2011
Table 2-14
Smart Phone Market Shares, Units and Dollars, Worldwide,
Quarter 2, 2011
Table 2-15
Smart Phone Market Shares, Units and Dollars, Worldwide,
Quarter 1, 2011
Table 2-16
Smart Phone Market Units and Dollars per Unit, Worldwide,
Quarter 2, 2012
Figure 2-17
Smart Phone Handset Market Forecasts, Dollars, Worldwide, 2012-2018
Figure 2-18
Smart Phone Handset Market Forecasts, Units, Worldwide, 2012-2018
Table 2-19
Smart Phone Market Forecasts Dollars and Units, Worldwide, 2012-2018
Table 2-20
Smart Phone Market High End, Mid-Range, and Low End
Segment Forecasts Dollars and Units, Worldwide, 2012-2018
Table 2-21
Smart Phone Installed Base Analysis, Total Units, Worldwide, 2012-2018
Table 2-22
Smart Phone Installed Base and Shipment Analysis, High End
Replacement, Other Cell Phone Replacement, and New High
End Smart Phone Users, Number of Units, Worldwide, 2012-2018
Table 2-23
Smart Phone Installed Base and Shipment Analysis, High End
Replacement, Other Cell Phone Replacement, and New High
End Smart Phone Users Units, Percent Worldwide, 2012-2018
Table 2-24
Smart Phone Installed Base and Shipment Analysis, Mid Range
Replacement, Other Cell Phone Replacement, and New
Mid Range Smart Phone Users Number of Units, Worldwide, 2012-2018
Table 2-25
Smart Phone Installed Base and Shipment Analysis, Mid Range
Replacement, Other Cell Phone Replacement, and New
Mid Range Smart Phone Users Units, Percent Worldwide, 2012-2018
Table 2-26
Smart Phone Installed Base and Shipment Analysis, Low End
Replacement, Other Cell Phone Replacement, and New Low
End Smart Phone Users, Number of Units, Worldwide, 2012-2018
Table 2-27
Smart Phone Installed Base and Shipment Analysis, Low End
Replacement, Other Cell Phone Replacement, and New Low End
Smart Phone Users Units, Percent, Worldwide, 2012-2018
Table 2-28
Smart Phone Installed Base By Country and Region Units,
Worldwide, 2012-2018
Figure 2-29
High End Smart Phone Handset Market Forecasts, Dollars,
Worldwide, 2012-2018
Figure 2-30
Mid Range Smart Phone Forecasts, Dollars, Worldwide,
2012-2018
Figure 2-31
Low End Smart Phone Market Forecasts, Dollars, Worldwide, 2012-2018
Table 2-32
Smart Phone Market Segment Forecasts, High End,
Mid Range, and Low End, Dollars and Units, Worldwide, 2012-2018
Table 2-33
Smart Phone Operating Systems Market Shares Active Phones,
Dollars, Worldwide, H1 2012
Figure 2-34
Smart Phone Operating Systems Traffic
Figure 2-35
Portable Devices Data Traffic Exabytes per Month by Device Type
Figure 2-36
Portable Devices Data Traffic Exabytes per Month
Figure 2-37
Portable Devices Data Traffic Exabytes per Month by Region
Figure 2-38
Portable Devices Data Traffic Exabytes per Month by
Traffic Type, Video, VoIP, Gaming, M2M File Sharing
Figure 2-39
Apple iStore Apps
Table 2-40
Smart Phone Market Shares, Units and Dollars per Unit by Vendor,
Worldwide, 2011
Figure 2-41
Smart Phone Regional Market Segments, Dollars, 2011
Table 2-42
Smart Phone Regional Market Segments, Dollars, 2011
Table 2-43
Smartphone Shipments Samsung by Region, Dollars, 2011
Table 2-44
Samsung Regional Market Segments, Worldwide, 2011 and 2012
Table 2-45
Apple Smart Phone Regional Market Segments, Dollars,
Worldwide, H1 2012
Table 2-46
Apple Smartphone Shipments by Region, Units and Dollars,2011
Table 2-47
ZTE Smart Phone Regional Market Segments, Dollars,
Worldwide, H1 2012
Table 2-48
Research In Motion (RIM) Smartphone Shipments by Region,
Dollars,H2 2012 and 2011
Table 2-49
Research in Motion Smart Phone Regional Market Segments,
Dollars, Worldwide, H1 2012
Table 2-50
Research in Motion Regional Market Segments, Dollars,
Worldwide, 2011 and 2012
Table 2-51
HTC Smart Phone Regional Market Segments, Dollars,
Worldwide, H1 2012
Figure 2-52
CDMA Regional Subscriber Base
Figure 3-1
Apple iPhone 4S Siri
Figure 3-2
Samsung Electronics Smartphone using Microsoft Mobile Software
Figure 3-3
Samsung Galaxy SIII
Figure 3-4
Samsung Galaxy SII Skyrocket
Figure 3-5
Samsung Galaxy SII
Figure 3-6
Nokia Lumia 900
Figure 3-7
Nokia 808 Pureview
Figure 3-8
Motorola Droid 3
Figure 3-9
Motorola Droid Razr
Figure 3-10
Motorola Atrix HD
Figure 3-11
LG Optimus Plus AS695
Table 3-12
LG Optimus Plus AS695 Features
Table 3-13
LG Viper LS840
Figure 3-14
HTC One X
Table 3-15
HTC One V Camera Features
Figure 3-16
RIM BlackBerry Curve 9370
Figure 3-17
BlackBerry Bold 9930
Figure 4-1
A Samsung Galaxy S II Smartphone, Left, and an Apple iPhone 4
Table 4-2
Results of Smart Phone Jury Verdict
Figure 4-3
Samsung Mesmerize, Galaxy Prevail and Infuse Displays
Considered By The Jury Deciding The Apple Samsung Patent Lawsuit
Figure 4-4
Samsung Designs Before and After Apple iPhone Announced
Table 4-5
Smart Phone Industry Associations
Table 4-6
Key Benefits of the Network On Chip (NOC)
Table 5-1
Alcatel-Lucent Research Areas
Table 5-2
Alcatel-Lucent Fundamental Research Specialties
Figure 5-3 5-5
Alcatel-Lucent Number One Position in Optical Switching
Figure 5-4 5-10
Alcatel-Lucent Revenue by Regional Segment
Figure 5-5 5-11
Alcatel-Lucent Revenue by Segment
Table 5-6
Google Strategic Business Initiatives 2011
Table 5-7
HTC Firsts
Figure 5-8 5-71
Huawei Core Values
Figure 5-9 5-73
Huawei Focus on Communication
Table 5-10
Huawei Technologies Uganda Challenges
Table 5-11
Huawei Technologies Uganda Telecommunications Network Benefits:
Figure 5-12 5-79
Huawei Revenue
Figure 5-13
LG Vision
Table 5-14
Key elements of Nokia s strategy:
Table 5-15
Research in Motion Key Areas of Expertise
Figure 5-16
Research in Motion Regional Revenue
Figure 5-17
Samsung Vision
Figure 5-18
Samsung 2011 Profile
Figure 5-19
Samsung Revenue Growth
Table 5-20
Selected Samsung Service Providers
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