This report focuses on the global Business Process-as-a-Service (BPaaS) status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Business Process-as-a-Service (BPaaS) development in United States, Europe and China.
Business process-as-a service (BPaaS) is a complete solution package offered by cloud service providers, such as Genpact, IBM Corporation, Fujitsu Limited, and Capgemini, to enable business process outsourcing (BPO) over a cloud computing service model. The objective of customary BPO services is to reduce labor expenses, which can be attained by using BPaaS industry solutions. The pricing model for BPaaS industry solutions is either consumption based or subscription based.
The global BPaas market is driven by increase in cloud adoption among enterprises and extensive need to optimize business processes in North America, Europe, and Asia-Pacific. LAMEA is expected to hold the least market share as compared to other regions. Middle East and Africa are expected to gain traction in the near future, however, the growth is expected to be stable during the forecast period.
In 2017, the global Business Process-as-a-Service (BPaaS) market size was 4560 million US$ and it is expected to reach 19900 million US$ by the end of 2025, with a CAGR of 20.2% during 2018-2025.
The key players covered in this study
Accenture
IBM
Cognizant technology Solutions Corporation
Tech Mahindra Capgemini
Fujitsu Limited
Genpact
Oracle Corporation
SAP SE
Wipro Limited
Market segment by Type, the product can be split into
HR Service
Finance & Accounting Service
Analytics
Supply Chain Management
Digital Asset Management
Others (OMaaS and Managed Marketing Service)
Market segment by Application, split into
Banking, Financial Services, and Insurance (BFSI)
Healthcare
Government
Manufacturing
Retail
IT & Telecom
Others (Business Service Providers, Media & Entertainment, and Hospitality)
Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America
The study objectives of this report are:
To analyze global Business Process-as-a-Service (BPaaS) status, future forecast, growth opportunity, key market and key players.
To present the Business Process-as-a-Service (BPaaS) development in United States, Europe and China.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.
In this study, the years considered to estimate the market size of Business Process-as-a-Service (BPaaS) are as follows:
History Year: 2013-2017
Base Year: 2017
Estimated Year: 2018
Forecast Year 2018 to 2025
For the data information by region, company, type and application, 2017 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
Table of Contents
1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.1 Global Business Process-as-a-Service (BPaaS) Market Size Growth Rate by Type (2013-2025)
1.4.2 HR Service
1.4.3 Finance & Accounting Service
1.4.4 Analytics
1.4.5 Supply Chain Management
1.4.6 Digital Asset Management
1.4.7 Others (OMaaS and Managed Marketing Service)
1.5 Market by Application
1.5.1 Global Business Process-as-a-Service (BPaaS) Market Share by Application (2013-2025)
1.5.2 Banking, Financial Services, and Insurance (BFSI)
1.5.3 Healthcare
1.5.4 Government
1.5.5 Manufacturing
1.5.6 Retail
1.5.7 IT & Telecom
1.5.8 Others (Business Service Providers, Media & Entertainment, and Hospitality)
1.6 Study Objectives
1.7 Years Considered
2 Global Growth Trends
2.1 Business Process-as-a-Service (BPaaS) Market Size
2.2 Business Process-as-a-Service (BPaaS) Growth Trends by Regions
2.2.1 Business Process-as-a-Service (BPaaS) Market Size by Regions (2013-2025)
2.2.2 Business Process-as-a-Service (BPaaS) Market Share by Regions (2013-2018)
2.3 Industry Trends
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Opportunities
3 Market Share by Key Players
3.1 Business Process-as-a-Service (BPaaS) Market Size by Manufacturers
3.1.1 Global Business Process-as-a-Service (BPaaS) Revenue by Manufacturers (2013-2018)
3.1.2 Global Business Process-as-a-Service (BPaaS) Revenue Market Share by Manufacturers (2013-2018)
3.1.3 Global Business Process-as-a-Service (BPaaS) Market Concentration Ratio (CR5 and HHI)
3.2 Business Process-as-a-Service (BPaaS) Key Players Head office and Area Served
3.3 Key Players Business Process-as-a-Service (BPaaS) Product/Solution/Service
3.4 Date of Enter into Business Process-as-a-Service (BPaaS) Market
3.5 Mergers & Acquisitions, Expansion Plans
4 Breakdown Data by Type and Application
4.1 Global Business Process-as-a-Service (BPaaS) Market Size by Type (2013-2018)
4.2 Global Business Process-as-a-Service (BPaaS) Market Size by Application (2013-2018)
5 United States
5.1 United States Business Process-as-a-Service (BPaaS) Market Size (2013-2018)
5.2 Business Process-as-a-Service (BPaaS) Key Players in United States
5.3 United States Business Process-as-a-Service (BPaaS) Market Size by Type
5.4 United States Business Process-as-a-Service (BPaaS) Market Size by Application
6 Europe
6.1 Europe Business Process-as-a-Service (BPaaS) Market Size (2013-2018)
6.2 Business Process-as-a-Service (BPaaS) Key Players in Europe
6.3 Europe Business Process-as-a-Service (BPaaS) Market Size by Type
6.4 Europe Business Process-as-a-Service (BPaaS) Market Size by Application
7 China
7.1 China Business Process-as-a-Service (BPaaS) Market Size (2013-2018)
7.2 Business Process-as-a-Service (BPaaS) Key Players in China
7.3 China Business Process-as-a-Service (BPaaS) Market Size by Type
7.4 China Business Process-as-a-Service (BPaaS) Market Size by Application
8 Japan
8.1 Japan Business Process-as-a-Service (BPaaS) Market Size (2013-2018)
8.2 Business Process-as-a-Service (BPaaS) Key Players in Japan
8.3 Japan Business Process-as-a-Service (BPaaS) Market Size by Type
8.4 Japan Business Process-as-a-Service (BPaaS) Market Size by Application
9 Southeast Asia
9.1 Southeast Asia Business Process-as-a-Service (BPaaS) Market Size (2013-2018)
9.2 Business Process-as-a-Service (BPaaS) Key Players in Southeast Asia
9.3 Southeast Asia Business Process-as-a-Service (BPaaS) Market Size by Type
9.4 Southeast Asia Business Process-as-a-Service (BPaaS) Market Size by Application
10 India
10.1 India Business Process-as-a-Service (BPaaS) Market Size (2013-2018)
10.2 Business Process-as-a-Service (BPaaS) Key Players in India
10.3 India Business Process-as-a-Service (BPaaS) Market Size by Type
10.4 India Business Process-as-a-Service (BPaaS) Market Size by Application
11 Central & South America
11.1 Central & South America Business Process-as-a-Service (BPaaS) Market Size (2013-2018)
11.2 Business Process-as-a-Service (BPaaS) Key Players in Central & South America
11.3 Central & South America Business Process-as-a-Service (BPaaS) Market Size by Type
11.4 Central & South America Business Process-as-a-Service (BPaaS) Market Size by Application
12 International Players Profiles
12.1 Accenture
12.1.1 Accenture Company Details
12.1.2 Company Description and Business Overview
12.1.3 Business Process-as-a-Service (BPaaS) Introduction
12.1.4 Accenture Revenue in Business Process-as-a-Service (BPaaS) Business (2013-2018)
12.1.5 Accenture Recent Development
12.2 IBM
12.2.1 IBM Company Details
12.2.2 Company Description and Business Overview
12.2.3 Business Process-as-a-Service (BPaaS) Introduction
12.2.4 IBM Revenue in Business Process-as-a-Service (BPaaS) Business (2013-2018)
12.2.5 IBM Recent Development
12.3 Cognizant technology Solutions Corporation
12.3.1 Cognizant technology Solutions Corporation Company Details
12.3.2 Company Description and Business Overview
12.3.3 Business Process-as-a-Service (BPaaS) Introduction
12.3.4 Cognizant technology Solutions Corporation Revenue in Business Process-as-a-Service (BPaaS) Business (2013-2018)
12.3.5 Cognizant technology Solutions Corporation Recent Development
12.4 Tech Mahindra Capgemini
12.4.1 Tech Mahindra Capgemini Company Details
12.4.2 Company Description and Business Overview
12.4.3 Business Process-as-a-Service (BPaaS) Introduction
12.4.4 Tech Mahindra Capgemini Revenue in Business Process-as-a-Service (BPaaS) Business (2013-2018)
12.4.5 Tech Mahindra Capgemini Recent Development
12.5 Fujitsu Limited
12.5.1 Fujitsu Limited Company Details
12.5.2 Company Description and Business Overview
12.5.3 Business Process-as-a-Service (BPaaS) Introduction
12.5.4 Fujitsu Limited Revenue in Business Process-as-a-Service (BPaaS) Business (2013-2018)
12.5.5 Fujitsu Limited Recent Development
12.6 Genpact
12.6.1 Genpact Company Details
12.6.2 Company Description and Business Overview
12.6.3 Business Process-as-a-Service (BPaaS) Introduction
12.6.4 Genpact Revenue in Business Process-as-a-Service (BPaaS) Business (2013-2018)
12.6.5 Genpact Recent Development
12.7 Oracle Corporation
12.7.1 Oracle Corporation Company Details
12.7.2 Company Description and Business Overview
12.7.3 Business Process-as-a-Service (BPaaS) Introduction
12.7.4 Oracle Corporation Revenue in Business Process-as-a-Service (BPaaS) Business (2013-2018)
12.7.5 Oracle Corporation Recent Development
12.8 SAP SE
12.8.1 SAP SE Company Details
12.8.2 Company Description and Business Overview
12.8.3 Business Process-as-a-Service (BPaaS) Introduction
12.8.4 SAP SE Revenue in Business Process-as-a-Service (BPaaS) Business (2013-2018)
12.8.5 SAP SE Recent Development
12.9 Wipro Limited
12.9.1 Wipro Limited Company Details
12.9.2 Company Description and Business Overview
12.9.3 Business Process-as-a-Service (BPaaS) Introduction
12.9.4 Wipro Limited Revenue in Business Process-as-a-Service (BPaaS) Business (2013-2018)
12.9.5 Wipro Limited Recent Development
13 Market Forecast 2018-2025
13.1 Market Size Forecast by Regions
13.2 United States
13.3 Europe
13.4 China
13.5 Japan
13.6 Southeast Asia
13.7 India
13.8 Central & South America
13.9 Market Size Forecast by Product (2018-2025)
13.10 Market Size Forecast by Application (2018-2025)
14 Analyst's Viewpoints/Conclusions
15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.1.1 Research Programs/Design
15.1.1.2 Market Size Estimation
12.1.1.3 Market Breakdown and Data Triangulation
15.1.2 Data Source
15.1.2.1 Secondary Sources
15.1.2.2 Primary Sources
15.2 Disclaimer
15.3 Author Details
List of Tables and Figures
Table Business Process-as-a-Service (BPaaS) Key Market Segments
Table Key Players Business Process-as-a-Service (BPaaS) Covered
Table Global Business Process-as-a-Service (BPaaS) Market Size Growth Rate by Type 2013-2025 (Million US$)
Figure Global Business Process-as-a-Service (BPaaS) Market Size Market Share by Type 2013-2025
Figure HR Service Figures
Table Key Players of HR Service
Figure Finance & Accounting Service Figures
Table Key Players of Finance & Accounting Service
Figure Analytics Figures
Table Key Players of Analytics
Figure Supply Chain Management Figures
Table Key Players of Supply Chain Management
Figure Digital Asset Management Figures
Table Key Players of Digital Asset Management
Figure Others (OMaaS and Managed Marketing Service) Figures
Table Key Players of Others (OMaaS and Managed Marketing Service)
Table Global Business Process-as-a-Service (BPaaS) Market Size Growth by Application 2013-2025 (Million US$)
Figure Banking, Financial Services, and Insurance (BFSI) Case Studies
Figure Healthcare Case Studies
Figure Government Case Studies
Figure Manufacturing Case Studies
Figure Retail Case Studies
Figure IT & Telecom Case Studies
Figure Others (Business Service Providers, Media & Entertainment, and Hospitality) Case Studies
Figure Business Process-as-a-Service (BPaaS) Report Years Considered
Table Global Business Process-as-a-Service (BPaaS) Market Size 2013-2025 (Million US$)
Figure Global Business Process-as-a-Service (BPaaS) Market Size and Growth Rate 2013-2025 (Million US$)
Table Global Business Process-as-a-Service (BPaaS) Market Size by Regions 2013-2025 (Million US$)
Table Global Business Process-as-a-Service (BPaaS) Market Size by Regions 2013-2018 (Million US$)
Table Global Business Process-as-a-Service (BPaaS) Market Share by Regions 2013-2018
Figure Global Business Process-as-a-Service (BPaaS) Market Share by Regions 2013-2018
Figure Global Business Process-as-a-Service (BPaaS) Market Share by Regions 2018
Table Market Top Trends
Table Global Business Process-as-a-Service (BPaaS) Revenue by Manufacturers (2013-2018) (Million US$)
Table Global Business Process-as-a-Service (BPaaS) Market Share by Manufacturers (2013-2018)
Figure Global Business Process-as-a-Service (BPaaS) Market Share by Manufacturers in 2018
Table Global Business Process-as-a-Service (BPaaS) Manufacturers Market Concentration Ratio (CR5 and HHI)
Table Key Players Head office and Area Served
Table Key Players Business Process-as-a-Service (BPaaS) Product/Solution/Service
Table Date of Enter into Business Process-as-a-Service (BPaaS) Market
Table Mergers & Acquisitions, Expansion Plans
Table Global Business Process-as-a-Service (BPaaS) Market Size by Type (2013-2018) (Million US$)
Table Global Business Process-as-a-Service (BPaaS) Market Size Share by Type (2013-2018)
Figure Global Business Process-as-a-Service (BPaaS) Market Size Market Share by Type (2013-2018)
Table Global Business Process-as-a-Service (BPaaS) Market Size by Application (2013-2018) (Million US$)
Table Global Business Process-as-a-Service (BPaaS) Market Size Share by Application (2013-2018)
Figure Global Business Process-as-a-Service (BPaaS) Market Size Market Share by Application (2013-2018)
Figure Global Business Process-as-a-Service (BPaaS) Revenue Market Share by Application in 2017
Figure United States Business Process-as-a-Service (BPaaS) Market Size 2013-2018 (Million US$)
Table United States Key Players Business Process-as-a-Service (BPaaS) Revenue (2017-2018) (Million US$)
Table United States Key Players Business Process-as-a-Service (BPaaS) Market Share (2017-2018)
Table United States Business Process-as-a-Service (BPaaS) Market Size by Type (2013-2018) (Million US$)
Table United States Business Process-as-a-Service (BPaaS) Market Share by Type (2013-2018)
Table United States Business Process-as-a-Service (BPaaS) Market Size by Application (2013-2018) (Million US$)
Table United States Business Process-as-a-Service (BPaaS) Market Share by Application (2013-2018)
Figure Europe Business Process-as-a-Service (BPaaS) Market Size 2013-2018 (Million US$)
Table Europe Key Players Business Process-as-a-Service (BPaaS) Revenue (2017-2018) (Million US$)
Table Europe Key Players Business Process-as-a-Service (BPaaS) Market Share (2017-2018)
Table Europe Business Process-as-a-Service (BPaaS) Market Size by Type (2013-2018) (Million US$)
Table Europe Business Process-as-a-Service (BPaaS) Market Share by Type (2013-2018)
Table Europe Business Process-as-a-Service (BPaaS) Market Size by Application (2013-2018) (Million US$)
Table Europe Business Process-as-a-Service (BPaaS) Market Share by Application (2013-2018)
Figure China Business Process-as-a-Service (BPaaS) Market Size 2013-2018 (Million US$)
Table China Key Players Business Process-as-a-Service (BPaaS) Revenue (2017-2018) (Million US$)
Table China Key Players Business Process-as-a-Service (BPaaS) Market Share (2017-2018)
Table China Business Process-as-a-Service (BPaaS) Market Size by Type (2013-2018) (Million US$)
Table China Business Process-as-a-Service (BPaaS) Market Share by Type (2013-2018)
Table China Business Process-as-a-Service (BPaaS) Market Size by Application (2013-2018) (Million US$)
Table China Business Process-as-a-Service (BPaaS) Market Share by Application (2013-2018)
Figure Japan Business Process-as-a-Service (BPaaS) Market Size 2013-2018 (Million US$)
Table Japan Key Players Business Process-as-a-Service (BPaaS) Revenue (2017-2018) (Million US$)
Table Japan Key Players Business Process-as-a-Service (BPaaS) Market Share (2017-2018)
Table Japan Business Process-as-a-Service (BPaaS) Market Size by Type (2013-2018) (Million US$)
Table Japan Business Process-as-a-Service (BPaaS) Market Share by Type (2013-2018)
Table Japan Business Process-as-a-Service (BPaaS) Market Size by Application (2013-2018) (Million US$)
Table Japan Business Process-as-a-Service (BPaaS) Market Share by Application (2013-2018)
Figure Southeast Asia Business Process-as-a-Service (BPaaS) Market Size 2013-2018 (Million US$)
Table Southeast Asia Key Players Business Process-as-a-Service (BPaaS) Revenue (2017-2018) (Million US$)
Table Southeast Asia Key Players Business Process-as-a-Service (BPaaS) Market Share (2017-2018)
Table Southeast Asia Business Process-as-a-Service (BPaaS) Market Size by Type (2013-2018) (Million US$)
Table Southeast Asia Business Process-as-a-Service (BPaaS) Market Share by Type (2013-2018)
Table Southeast Asia Business Process-as-a-Service (BPaaS) Market Size by Application (2013-2018) (Million US$)
Table Southeast Asia Business Process-as-a-Service (BPaaS) Market Share by Application (2013-2018)
Figure India Business Process-as-a-Service (BPaaS) Market Size 2013-2018 (Million US$)
Table India Key Players Business Process-as-a-Service (BPaaS) Revenue (2017-2018) (Million US$)
Table India Key Players Business Process-as-a-Service (BPaaS) Market Share (2017-2018)
Table India Business Process-as-a-Service (BPaaS) Market Size by Type (2013-2018) (Million US$)
Table India Business Process-as-a-Service (BPaaS) Market Share by Type (2013-2018)
Table India Business Process-as-a-Service (BPaaS) Market Size by Application (2013-2018) (Million US$)
Table India Business Process-as-a-Service (BPaaS) Market Share by Application (2013-2018)
Figure Central & South America Business Process-as-a-Service (BPaaS) Market Size 2013-2018 (Million US$)
Table Central & South America Key Players Business Process-as-a-Service (BPaaS) Revenue (2017-2018) (Million US$)
Table Central & South America Key Players Business Process-as-a-Service (BPaaS) Market Share (2017-2018)
Table Central & South America Business Process-as-a-Service (BPaaS) Market Size by Type (2013-2018) (Million US$)
Table Central & South America Business Process-as-a-Service (BPaaS) Market Share by Type (2013-2018)
Table Central & South America Business Process-as-a-Service (BPaaS) Market Size by Application (2013-2018) (Million US$)
Table Central & South America Business Process-as-a-Service (BPaaS) Market Share by Application (2013-2018)
Table Accenture Company Details
Table Accenture Revenue in Business Process-as-a-Service (BPaaS) Business (2013-2018) (Million US$)
Figure Accenture Revenue Growth Rate in Business Process-as-a-Service (BPaaS) Business (2013-2018)
Table Accenture Recent Development
Table IBM Company Details
Table IBM Revenue in Business Process-as-a-Service (BPaaS) Business (2013-2018)(Million US$)
Figure IBM Revenue Growth Rate in Business Process-as-a-Service (BPaaS) Business (2013-2018)
Table IBM Recent Development
Table Cognizant technology Solutions Corporation Company Details
Table Cognizant technology Solutions Corporation Revenue in Business Process-as-a-Service (BPaaS) Business (2013-2018)(Million US$)
Figure Cognizant technology Solutions Corporation Revenue Growth Rate in Business Process-as-a-Service (BPaaS) Business (2013-2018)
Table Cognizant technology Solutions Corporation Recent Development
Table Tech Mahindra Capgemini Company Details
Table Tech Mahindra Capgemini Revenue in Business Process-as-a-Service (BPaaS) Business (2013-2018)(Million US$)
Figure Tech Mahindra Capgemini Revenue Growth Rate in Business Process-as-a-Service (BPaaS) Business (2013-2018)
Table Tech Mahindra Capgemini Recent Development
Table Fujitsu Limited Company Details
Table Fujitsu Limited Revenue in Business Process-as-a-Service (BPaaS) Business (2013-2018)(Million US$)
Figure Fujitsu Limited Revenue Growth Rate in Business Process-as-a-Service (BPaaS) Business (2013-2018)
Table Fujitsu Limited Recent Development
Table Genpact Company Details
Table Genpact Revenue in Business Process-as-a-Service (BPaaS) Business (2013-2018)(Million US$)
Figure Genpact Revenue Growth Rate in Business Process-as-a-Service (BPaaS) Business (2013-2018)
Table Genpact Recent Development
Table Oracle Corporation Company Details
Table Oracle Corporation Revenue in Business Process-as-a-Service (BPaaS) Business (2013-2018)(Million US$)
Figure Oracle Corporation Revenue Growth Rate in Business Process-as-a-Service (BPaaS) Business (2013-2018)
Table Oracle Corporation Recent Development
Table SAP SE Company Details
Table SAP SE Revenue in Business Process-as-a-Service (BPaaS) Business (2013-2018)(Million US$)
Figure SAP SE Revenue Growth Rate in Business Process-as-a-Service (BPaaS) Business (2013-2018)
Table SAP SE Recent Development
Table Wipro Limited Company Details
Table Wipro Limited Revenue in Business Process-as-a-Service (BPaaS) Business (2013-2018)(Million US$)
Figure Wipro Limited Revenue Growth Rate in Business Process-as-a-Service (BPaaS) Business (2013-2018)
Table Wipro Limited Recent Development
Table Global Business Process-as-a-Service (BPaaS) Market Size by Regions (Million US$) 2018-2025
Figure Global Business Process-as-a-Service (BPaaS) Market Size Share by Regions (2018-2025)
Figure Global Business Process-as-a-Service (BPaaS) Market Size Share by Regions in 2025
Figure United States Business Process-as-a-Service (BPaaS) Market Size Forecast (2018-2025)(Million USD)
Figure Europe Business Process-as-a-Service (BPaaS) Market Size Forecast (2018-2025)(Million USD)
Figure China Business Process-as-a-Service (BPaaS) Market Size Forecast (2018-2025)(Million USD)
Figure Japan Business Process-as-a-Service (BPaaS) Market Size Forecast (2018-2025)(Million USD)
Figure Southeast Asia Business Process-as-a-Service (BPaaS) Market Size Forecast (2018-2025)(Million USD)
Figure India Business Process-as-a-Service (BPaaS) Market Size Forecast (2018-2025)(Million USD)
Figure Central & South America Business Process-as-a-Service (BPaaS) Market Size Forecast (2018-2025)(Million USD)
Table Global Business Process-as-a-Service (BPaaS) Market Size by Product (2018-2025) (Million US$)
Figure Global Business Process-as-a-Service (BPaaS) Market Size by Product (2018-2025)
Figure Global Business Process-as-a-Service (BPaaS) Market Size by Product in 2025
Table Global Business Process-as-a-Service (BPaaS) Market Size by Application (2018-2025) (Million US$)
Figure Global Business Process-as-a-Service (BPaaS) Market Size by Application (2018-2025)
Figure Global Business Process-as-a-Service (BPaaS) Market Size by Application in 2025
Table Research Programs/Design for This Report
Figure Bottom-up and Top-down Approaches for This Report
Figure Data Triangulation
Table Key Data Information from Secondary Sources
Table Key Data Information from Primary Sources
