UC&C is a system that integrates the real-time communication services, such as telephony instant messaging, videoconferencing, data sharing, and others, with non-real-time communication services, such as unified messaging (e-mail, SMS, and fax). It enables an individual to send a message on one medium and receive the same message on another medium. Mobile UC&C utilizes BYOD devices that integrate mobile capabilities such as messaging, telephony, and video conferencing, offering the benefits of communication capabilities anywhere and anytime. Mobile UC&C is used in sectors such as Healthcare, Financial Services, Call Centers, and Sales and Marketing. Research Beam Model: Research Beam Product ID: 221073 2500 USD New
Global Mobile Unified Communication and Collaboration (UC&C) Market 2015-2019
 
 

Global Mobile Unified Communication and Collaboration (UC and C) Market 2015-2019

  • Category : ICT & Media
  • Published On : April   2015
  • Pages : 80
  • Publisher : Technavio
 
 
 

About Mobile UC&C

UC&C is a system that integrates the real-time communication services, such as telephony instant messaging, videoconferencing, data sharing, and others, with non-real-time communication services, such as unified messaging (e-mail, SMS, and fax). It enables an individual to send a message on one medium and receive the same message on another medium. Mobile UC&C utilizes BYOD devices that integrate mobile capabilities such as messaging, telephony, and video conferencing, offering the benefits of communication capabilities anywhere and anytime. Mobile UC&C is used in sectors such as Healthcare, Financial Services, Call Centers, and Sales and Marketing.



TechNavio's analysts forecast the Global Mobile UC&C market to grow at a CAGR of 26.83 percent over the period 2014-2019.



Covered in this Report

This report covers the present scenario and the growth prospects of the Global Mobile UC&C market for the period 2015-2019. To calculate the market size, the report considers revenue generated from UC&C software and services. In addition, the report provides the deployment model of the software and services offered by the vendors. Moreover, it considers the revenue generated from the technologies used in mobile:



• Collaboration tools

• Video conferencing

• PBX extensions



• Others: It includes customer care applications and contact center applications

TechNavio's report, Global Mobile Unified Communications and Collaboration (UC&C) Market 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects in the coming years. The report includes a discussion of the key vendors operating in this market.



Key Regions

• Americas

• APAC

• EMEA



Key Vendors

• Avaya

• Cisco Systems 

• IBM

• Microsoft



Other Prominent Vendors

 • Alcatel-Lucent

• Broadsoft

• Genband 

• HP

• Huawei Technologies

• Juniper Networks

• Mitel

• NEC

• Polycom

• RingCentral

• ShoreTel

• Unify

• Verizon  Communications



Market Driver

• Increased Demand for BYOD

• For a full, detailed list, view our report



Market Challenge

• Compatibility Issues within Offerings by Vendors

• For a full, detailed list, view our report



Market Trend

• Improved Focus on Customer Service through Collaborative Tools

• For a full, detailed list, view our report



Key Questions Answered in this Report

• What will the market size be in 2019 and what will the growth rate be?

• What are the key market trends?

• What is driving this market?

• What are the challenges to market growth?

• Who are the key vendors in this market space?

• What are the market opportunities and threats faced by the key vendors?

• What are the strengths and weaknesses of the key vendors?




01. Executive Summary



02. List of Abbreviations



03. Scope of the Report



03.1 Market Overview



03.2 Product Offerings



04. Market Research Methodology



04.1 Market Research Process



04.2 Research Methodology



05. Introduction



06. Market Description



06.1 UC&C Overview



06.2 Types of UC&C



06.3 Characteristics of UC&C



06.4 Evolution of UC&C Model



06.5 Participants Involved in Mobile UC&C Value Chain



07. Market Landscape



07.1 Market Overview



07.2 Global UC&C Market



07.3 Global Mobile UC&C Market



07.4 Global Mobile UC&C Market as a Segment of Global UC&C Market



07.4.1 Global Mobile UC&C Market as a Segment of Global UC&C Market 2014-2019



07.5 Five Forces Analysis



08. Global Mobile UC&C Market Segmentation by Software and Services



08.1 Global Mobile UC&C Market Segmentation by Software and Services 2014



08.2 Global Mobile UC&C Software Market



08.3 Global Mobile UC&C Services Market



09. Global Mobile UC&C Market by Deployment Model



09.1 Global Mobile UC&C Market by Deployment Model 2014



10. Global Mobile UC&C Market by Technology



10.1 Global Mobile UC&C Market by Technology Segmentation 2014



11. Geographical Segmentation



12. Buying Criteria



13. Market Growth Drivers



14. Drivers and their Impact



15. Market Challenges



16. Impact of Drivers and Challenges



17. Market Trends



18. Trends and their Impact



19. Vendor Landscape



19.1 Competitive Scenario



19.2 Vendor Analysis 2014



19.3 Other Prominent Vendors



20. Key Vendor Analysis



20.1 Avaya



20.1.1 Key Facts



20.1.2 Business Overview



20.1.3 Business Segmentation by Revenue 2013



20.1.4 Business Segmentation by Revenue 2012 and 2013



20.1.5 Geographical Segmentation by Revenue 2013



20.1.6 Business Strategy



20.1.7 Recent Developments



20.1.8 SWOT Analysis



20.2 Cisco



20.2.1 Key Facts



20.2.2 Business Overview



20.2.3 Business Segmentation by Revenue



20.2.4 Geographical Segmentation by Revenue



20.2.5 Business Strategy



20.2.6 Key Information



20.2.7 SWOT Analysis



20.3 IBM



20.3.1 Key Facts



20.3.2 Business Description



20.3.3 Business Segmentation



20.3.4 Revenue Segmentation by Business Segment



20.3.5 Revenue Segmentation by Business Operation



20.3.6 Revenue Comparison of Business Segments 2012 and 2013



20.3.7 Revenue Segmentation by Geography



20.3.8 Business Strategy



20.3.9 Key Developments



20.3.10 SWOT Analysis



20.4 Microsoft



20.4.1 Key Facts



20.4.2 Business Overview



20.4.3 Business Segmentation by Revenue 2013



20.4.4 Business Segmentation by Revenue 2012 and 2013



20.4.5 Geographical Segmentation by Revenue 2013



20.4.6 Business Strategy



20.4.7 Recent Developments



20.4.8 SWOT Analysis



21.Other Reports in this Series







List of Exhibits:



Exhibit 1: Market Research Methodology

Exhibit 2: Integration of Communication

Exhibit 3: Difference between Traditional and Modern Technologies

Exhibit 4: Characteristics of UC

Exhibit 5: Evolution of UC&C Model

Exhibit 6: Participants in Mobile UC&C Value Chain

Exhibit 7: UC&C Processes

Exhibit 8: Global UC&C Market 2014-2019 (US$ billion)

Exhibit 9: Global Mobile UC&C Market 2014-2019 (US$ billion)

Exhibit 10: Global Mobile UC&C Market as a Segment of Global UC&C Market 2014

Exhibit 11: Global Mobile UC&C Market as a Segment of Global UC&C Market 2014-2019

Exhibit 12: Global Mobile UC&C Market Segmentation by Software and Services 2014

Exhibit 13: Global Mobile UC&C Market Segmentation by Software and Services 2014-2019

Exhibit 14: Global Mobile UC&C Software Market 2014-2019 (US$ billion)

Exhibit 15: Global Mobile UC&C Services Market 2014-2019 (US$ billion)

Exhibit 16: Global Mobile UC&C Market by Deployment Model 2014

Exhibit 17: Technologies used in Mobile UC&C

Exhibit 18: Global Mobile UC&C Market Segmentation by Technology 2014

Exhibit 19: Global Mobile UC&C Market by Geographical Segmentation 2014

Exhibit 20: Areas for Customer Satisfaction

Exhibit 21: Avaya: Business Segmentation by Revenue 2013

Exhibit 22: Avaya: Business/Product Segmentation by Revenue 2012 and 2013 (US$ million)

Exhibit 23: Avaya: Geographical Segmentation by Revenue 2013

Exhibit 24: Business Segmentation of Cisco Systems by Revenue 2013

Exhibit 25: Business Segmentation of Cisco Systems by Revenue 2011-2013 (US$ billion)

Exhibit 26: Geographical Segmentation of Cisco Systems by Revenue 2013

Exhibit 27: IBM: Business Segmentation

Exhibit 28: IBM: Revenue Segmentation by Business 2013

Exhibit 29: IBM: Revenue Segmentation 2013

Exhibit 30: IBM: Revenue Comparison of Business Segments 2012 and 2013 (US$ million)

Exhibit 31: IBM: Revenue Segmentation by Geography 2013

Exhibit 32: Microsoft: Business Segmentation by Revenue 2013

Exhibit 33: Microsoft: Business Segmentation by Revenue 2012 and 2013(US$ billion)

Exhibit 34: Microsoft: Geographical Segmentation by Revenue 2013





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