About OSS/BSS
OSS is a software application that supports back-office activities of a telecom network and maintains customer service. It comprises specialized software that assists telecom companies in network operations and management, service management, and provisioning services. BSS is a software application that supports activities such as customer relationship management (CRM), order management, billing, and call center automation. BSS also works with customer-centric OSS applications such as trouble ticketing that are back-office operations initiated by contact of customer. BSS also encompasses OSS applications that include customer-facing activities such as trouble-ticketing and service assurance, which are ideally back-office activities.
TechNavio's analysts forecast the Global OSS/BSS market to grow at a CAGR of 17.85 percent over the period 2014-2019.
Covered in this Report
This report covers the present scenario and the growth prospects of the Global OSS/BSS market for the period 2014-2019. A technical overview of the architecture and range of services offered by OSS/BSS solutions and their functionalities has been covered in this report. The market size and forecast of the Global OSS/BSS Software market and the overall spending on OSS/BSS have also been included in the report.
TechNavio's report, the Global OSS/BSS Market 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the Americas, and the APAC and EMEA regions; it also covers the Global OSS/BSS market landscape and its growth prospects in the coming years. The report includes a discussion of the key vendors operating in this market.
Key Regions
• Americas
• APAC
• EMEA
Key Vendors
• Accenture
• Amdocs
• Ericsson (LM) Tel-SP-Adr
• Huawei Technologies
• Nokia Networks
Other Prominent Vendors
• Comptel
• Comverse
• Convergys
• CSG International
• Elitecore Technologies
• Hewlett-Packard Development
• Intec Systems
• Oracle
• Subex
• Ushacomm
• Wipro
• Xalted Information System
Market Driver
• Adoption of Next-generation Telecom Technologies
• For a full, detailed list, view our report
Market Challenge
• Complexities in OSS/BSS Software Implementation
• For a full, detailed list, view our report
Market Trend
• Outsourcing of OSS/BSS Service Functionalities to Managed Service Providers
• For a full, detailed list, view our report
Key Questions Answered in this Report
• What will the market size be in 2019 and what will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats faced by the key vendors?
• What are the strengths and weaknesses of the key vendors?
01. Executive Summary
02. List of Abbreviations
03. Scope of the Report
03.1 Market Overview
03.2 Product Offerings
04. Market Research Methodology
04.1 Market Research Process
04.2 Research Methodology
05. Introduction
06. Market Description
06.1 Telecommunication Industry Overview
06.2 Overview of OSS/BSS Structure
06.3 Services Offered by OSS/BSS Software
06.4 OSS/BSS Increases Customer Satisfaction
06.5 OSS/BSS Software Functions in the Telecommunication Industry
06.6 Major Factors Driving the OSS/BSS Software Market
07. Market Landscape
07.1 Market Overview
07.1.1 Product Lifecycle of OSS and BSS Software
07.2 Market Size and Forecast
07.3 Five Forces Analysis
08. Market Segmentation by Application
08.1 Global OSS/BSS Software Market Segmentation by Application 2014
08.2 Global OSS/BSS Software Market Segmentation by Application 2014-2019
08.3 Global OSS Software Market
08.3.1 Market Size and Forecast
08.4 Global BSS Software Market
08.4.1 Market Size and Forecast
09. Market Segmentation by Expenditure
09.1 Global OSS/BSS Software Market Segmentation by Expenditure 2014
10. Geographical Segmentation
10.1 Global OSS/BSS Software Market by Geographical Segmentation 2014
11. Buying Criteria
12. Market Growth Drivers
13. Drivers and their Impact
14. Market Challenges
15. Impact of Drivers and Challenges
16. Market Trends
17. Trends and their Impact
18. Vendor Landscape
18.1 Competitive Scenario
18.2 Vendor Analysis 2014
18.3 Other Prominent Vendors
19. Key Vendor Analysis
19.1 Accenture
19.1.1 Key Facts
19.1.2 Business Overview
19.1.3 Business Segmentation by Revenue 2013
19.1.4 Business Segmentation by Revenue 2012 and 2013
19.1.5 Geographical Segmentation by Revenue 2013
19.1.6 Business Strategy
19.1.7 Key Information
19.1.8 SWOT Analysis
19.2 Amdocs
19.2.1 Key Facts
19.2.2 Business Overview
19.2.3 Business Segmentation by Revenue 2013
19.2.4 Business Segmentation by Revenue 2012 and 2013
19.2.5 Geographical Segmentation by Revenue 2013
19.2.6 Business Strategy
19.2.7 Recent Developments
19.2.8 SWOT Analysis
19.3 Ericsson
19.3.1 Key Facts
19.3.2 Business Overview
19.3.3 Business Segmentation by Revenue 2013
19.3.4 Geographical Segmentation by Revenue 2013
19.3.5 Business Strategy
19.3.6 Recent Developments
19.3.7 SWOT Analysis
19.4 Nokia Solutions and Network
19.4.1 Key Facts
19.4.2 Business Overview
19.4.3 Business Segmentation by Revenue 2013
19.4.4 Business Segmentation by Revenue 2012 and 2013
19.4.5 Geographical Segmentation by Revenue 2013
19.4.6 Business Strategy
19.4.7 Recent Developments
19.4.8 SWOT Analysis
19.5 Huawei
19.5.1 Key Facts
19.5.2 Business Overview
19.5.3 Business Segmentation by Revenue 2013
19.5.4 Business Segmentation by Revenue 2012 and 2013
19.5.5 Sales by Geography 2013
19.5.6 Business Strategy
19.5.7 Recent Developments
19.5.8 SWOT Analysis
20. Assumptions
21. Other Reports in this Series
List of Exhibits
Exhibit 1: Market Research Methodology
Exhibit 2: Architecture of OSS/BSS Software
Exhibit 3: Range of Services Offered by OSS/BSS
Exhibit 4: Workflow of Customer Experience Management
Exhibit 5: OSS/BSS Software Functions in the Telecommunication Industry
Exhibit 6: Major Factors Driving the OSS/BSS Software Market 2014
Exhibit 7: Product Lifecycle of OSS and BSS Software
Exhibit 8: OSS/BSS Software Market 2015-2019 (US$ billion)
Exhibit 9: Global OSS/BSS Software Market Segmentation by Application 2014
Exhibit 10: Global OSS/BSS Software Market Segmentation by Application 2014-2019 (percentage)
Exhibit 11: Global OSS Software Market 2014-2019 (US$ billion)
Exhibit 12: Global BSS Software Market 2014-2019 (US$ billion)
Exhibit 13: Global OSS/BSS Software Market Segmentation by Expenditure 2014
Exhibit 14: Global OSS/BSS Software Market by Geographical Segmentation 2014
Exhibit 15: Accenture: Business Segmentation by Revenue 2013
Exhibit 16: Accenture: Business Segmentation by Revenue 2012 and 2013 (US$ million)
Exhibit 17: Accenture: Geographical Segmentation by Revenue 2013
Exhibit 18: Global OSS/BSS market: Business Segmentation by Revenue 2013
Exhibit 19: Global OSS/BSS market: Business Segmentation by Revenue 2012 and 2013 (US$ billion)
Exhibit 20: Global OSS/BSS market: Geographical Segmentation by Revenue 2013
Exhibit 21: Ericsson: Business Segmentation by Revenue 2013
Exhibit 22: Ericsson: Geographical Segmentation by Revenue 2013
Exhibit 23: Nokia Solutions and Networks: Business Segmentation by Revenue 2013
Exhibit 24: Nokia Solutions and Networks: Business Segmentation by Revenue 2012 and 2013 (US$ billion)
Exhibit 25: Nokia Solutions and Networks: Geographical Segmentation by Revenue 2013
Exhibit 26: Huawei Investment & Holding: Business Segmentation by Revenue 2013
Exhibit 27: Huawei Investment & Holding: Business Segmentation by Revenue 2012 and 2013 (US$ million)
Exhibit 28: Huawei Investment & Holding: Sales by Geography 2013
