Summary
Government institutions are spending a major proportion of their ICT budget on the core domains of hardware and software in order to maximize economic growth and enhance performance by using advanced technologies such as virtualization and customized applications. Moreover, government institutions are prioritizing their investments in various ICT sub domains for the purpose of recreating and modernizing public administration and to improve service delivery
Key Findings
Kables survey shows that government institutions are increasingly investing in ICT in order to improve the efficiency and effectiveness of internal administration, and facilitate better and more open policy making.
While the hardware budget is dominated by clients, and network and communications equipment, expenditure on software licenses constitutes nearly one-third of the software budget.
Meanwhile, government institutions consider price as the most important criterion when choosing an ICT provider.
Synopsis
ICT investment trends in government presents the findings from a survey of 135 such institutions regarding their Information and Communications Technology (ICT) investment trends. The survey investigates how government institutions currently allocate their ICT budgets across the core areas of enterprise ICT expenditure: hardware, software, IT services, communications, and consulting.
The report illustrates the core technologies government institutions are investing in, including enterprise applications, business intelligence, and mobility. Understand the approach adopted by these institutions to purchase technology and get a better insight into ICT vendors and services providers when pitching their solutions to government institutions. The report also focuses on government institutions ICT expenditure trends for specific technology areas, identifying the top three IT projects, and understanding the business challenges faced by institutions.
In particular, it provides an in-depth analysis of the following:
How ICT budgets are set to change in 2015 in terms of their overall size
Allocation across the core elements of IT spend, including hardware, software, services, communications, and consulting
Distribution of ICT money in areas such as the networks, applications, service desk, and data centers
Which ICT functions government institutions are interested in outsourcing
Government institutions investment priorities based on their budget allocations across core technology categories such as enterprise applications, business intelligence, and mobility
Factors that are influencing government institutions investments in each technology category
How government institutions IT budgets are currently allocated across various segments within a technology category
Government institutions distribution of their ICT budget across various segments within a technology category
Vendor satisfaction ratings for various core and advanced technology categories
Insight into government institutions preferred buying approaches
Business and IT objectives that government institutions are looking to achieve through their IT investment strategies
Factors that are influencing government institutions decisions to select an ICT provider
Reasons To Buy
Understand how the government institutions ICT landscape is set to change in 2015 to prioritize your target market
Comprehend how ICT money are being allocated by government institutions in specific geographies and size bands to improve your market penetration
Make effective business decisions by recognizing the opportunities within each of the core areas of ICT spend (hardware, software, IT services, telecommunications, and consulting)
Realign your sales initiatives by understanding the current strategic objectives of government institutions.
Enhance your market segmentation with the included, detailed breakdown of opportunities within selected technology categories (enterprise applications, business intelligence, and mobility)
Prioritize your focus areas by understanding which factors are influencing government institutions decisions when selecting an ICT provider
Understand the changes in customers priorities and identify the business and IT objectives that government institutions are looking to achieve through their ICT investment strategies
Table Of Contents
1 Trends in ICT budgets
1.1 Introduction
1.2 Survey demographics
1.3 ICT budget changes
1.4 ICT budget allocation by core technology area
1.4.1 Hardware budget breakdown
1.4.2 Software budget breakdowns
1.4.3 Third party IT services expenditure
1.4.4 Cloud computing budget
1.5 ICT budget allocation by function
1.6 Outsourced IT functions
2 ICT investment priorities and vendor satisfaction
2.1 Introduction
2.1.1 Enterprise applications
2.1.2 Business intelligence
2.1.3 Mobility
3 ICT procurement trends
3.1 Introduction
3.2 Business objectives and IT objectives influencing IT investment strategy
3.3 ICT provider selection
4 Sector-specific trends
4.1 Introduction
4.2 IT expenditure plans for specific technology areas
4.3 Technology areas receiving the largest investment
4.4 Business challenges
5 Summary
5.1 Government institutions are rigorously investing in ICT in order to introduce eGovernment services
6 Appendix
6.1 Definitions
6.2 Further reading
6.3 Contact the authors
List Of Tables
List Of Figures
Figure 1: Government institutions ICT survey geographic breakdown
Figure 2: Government institutions ICT survey breakdown by size band (number of employees)
Figure 3: Recent and expected ICT budget changes among government institutions
Figure 4: Government institutions' (external) ICT budget allocation, 2014 and 2015
Figure 5: Government institutions' average hardware budget allocation
Figure 6: Average allocation of software budgets among government institutions
Figure 7: Government institutions' average IT services budget allocation
Figure 8: Government institutions' average cloud computing budget allocation by technology
Figure 9: Government institutions' average cloud computing budget allocation by implementation type
Figure 10: Government institutions' ICT budget allocation by function, 2014 and 2015
Figure 11: Outsourced IT functions government institutions' current and future outsourcing priorities
Figure 12: Enterprise applications - government institutions' current and future investment priorities
Figure 13: Enterprise applications - selected primary provider and vendor satisfaction among government institutions
Figure 14: Business intelligence - government institutions' current and future investment priorities
Figure 15: Business intelligence - selected primary provider and vendor satisfaction among government institutions
Figure 16: Mobility - government institutions' current and future investment priorities
Figure 17: Mobility - selected primary provider and vendor satisfaction among government institutions
Figure 18: Business objectives and IT objectives which influence government institutions' IT investment strategy
Figure 19: Factors influencing government institutions' decision to choose an ICT provider
Figure 20: IT expenditure plans in 2015 compared to 2014, for specific technology categories within government institutions
Figure 21: Top three IT projects in 2015 for government institutions
Figure 22: Importance of the following business challenges for government institutions
