Synopsis
This report presents the findings from a survey of 102 pharmaceutical companies regarding their approach to Information & Communications Technology (ICT) procurement. The survey investigates the way that pharmaceutical companies like to purchase technology, as well as the major IT and business objectives influencing their IT investment strategies.
Scope
Provides insights into pharmaceutical companies’ preferred buying approaches.
Comprehend the business objectives that pharmaceutical companies are looking to achieve through their IT investment strategy.
Appreciate the IT objectives that pharmaceutical companies are looking to achieve through their IT investment strategy.
Understand the factors that are influencing pharmaceutical companies’ decision to select an ICT provider.
Understand which organizational roles influence ICT purchasing decisions and signing off budgets.
Summary
Why was the report written?
To highlight the criteria on which pharmaceutical companies select their ICT providers as well as the roles which have influence while making ICT purchasing decisions.
What is the current market landscape and what is changing?
Most pharmaceutical companies are keen to deploy their technologies on-site as they have to adhere to strict compliance regulations relating to data security, however the demand for hosted services is also gaining traction.
What are the key drivers behind recent market changes?
Hosting is more popular in relation to technologies such as mobility and green IT & virtualization, with the aim of achieving cost and operational efficiencies.
What makes this report unique and essential to read?
Kable Market Research Market Research has invested significant resources in order to interview CIOs and IT managers about their IT Procurement. Very few IT analyst houses will have interviewed 100+ ICT decision makers in the pharmaceutical industry in H2 2012.
Reasons To Buy
Pharmaceuticals companies have a higher preference for buying technologies from local resellers compared to national resellers, as they tend to be in a better position to provide timely support services and also possess vertical expertise.
The survey results indicate that pharmaceutical companies’ ICT investments are focused on increasing operational efficiencies by streamlining core business processes.
The objective of cutting costs has been assigned a moderate rating of X, as pharmaceutical companies look to reduce their overheads and operational costs.
Pharmaceutical companies dealing with constrained ICT budgets are looking to deploy technology solutions that offer value for money; therefore, ICT vendors who can offer flexible pricing models will have a competitive edge over their counterparts
According to Kable Market Research’s survey, 50% of Pharmaceutical companies state that they have an ICT infrastructure which is somewhat complex, with several hardware manufacturers, operating systems, databases, applications, and other elements, whilst 15% describe their ICT infrastructure as ‘very complex’ with multiple instances of different technology types.
Table of Contents
1 Enterprise ICT investment trends
1.1 Introduction
1.2 Survey demographics
1.3 ICT budget changes
1.4 ICT investment priorities
2 ICT procurement trends
2.1 Introduction
2.2 Purchasing channels
2.3 Business objectives influencing IT investment strategy
2.4 IT objectives influencing IT investment strategy
2.5 ICT provider selection
2.6 Influencers
2.7 ICT infrastructure environment complexity
3 Summary
3.1 ICT vendors capable of providing vertical specific solutions are mostly preferred by pharmaceutical companies
4 Appendix
4.1 Definitions
4.2 Further reading
4.3 Contact the authors
List Of Tables
Table 1: Pharmaceuticals – enterprise ICT survey geographic breakdown
Table 2: Pharmaceuticals – enterprise ICT survey breakdown by size band (number of employees)
Table 3: Recent and expected ICT budget changes among pharmaceutical companies
Table 4: Current and future investment priorities of pharmaceutical companies across core technologies
Table 5: Pharmaceutical companies’ preferred approach to buying technologies
Table 6: Business objectives which influence pharmaceutical companies’ IT investment strategy
Table 7: IT objectives which influence pharmaceutical companies’ IT investment strategy
Table 8: Factors influencing pharmaceutical companies’ decision to choose an ICT provider
Table 9: Influence of organizational roles in making ICT purchasing decisions and signing off budgets
Table 10: Complexity of ICT infrastructure in pharmaceutical companies
List Of Figures
Figure 1: Pharmaceuticals – enterprise ICT survey geographic breakdown
Figure 2: Pharmaceuticals – enterprise ICT survey breakdown by size band (number of employees)
Figure 3: Recent and expected ICT budget changes among pharmaceutical companies
Figure 4: Current and future investment priorities of pharmaceutical companies across core technologies.
Figure 5: Pharmaceutical companies’ preferred approach to buying technologies
Figure 6: Business objectives which influence pharmaceutical companies’ IT investment strategy
Figure 7: IT objectives which influence pharmaceutical companies’ IT investment strategy
Figure 8: Factors influencing pharmaceutical companies’ decision to choose an ICT provider
Figure 9: Influence of organizational roles in making ICT purchasing decisions and signing off budgets
Figure 10: Complexity of ICT infrastructure in pharmaceutical companies
