KANA Software, Inc. (KANA) is an information technology company. The company develops software solutions for service experience management. Its software products include KANA enterprise, KANA express and LAGAN enterprise. KANA offers solutions, such as agent desktop, case management, email management, knowledge management, social media monitoring, social CRM, text analytics, voice of the customer, web self-service, channel shift and cloud solutions. The company provides consulting and managed services, which include customer experience transformation engagement, customer service implementation and strategic services. It caters to the industries such as business services, communications and media, financial services, public sector, retail and wholesale, and utilities and energy. The company has its presence in the UK, the US, the Netherlands, Ireland and Germany. KANA is headquartered in Sunnyvale, California, the US.
This comprehensive SWOT profile of KANA Software, Inc. provides you with an in-depth strategic analysis of the company's businesses and operations. The profile will give you a clear and an unbiased view of the company's key strengths and weaknesses and the potential opportunities and threats. The profile helps you formulate strategies that augment your business by enabling you to understand your partners, customers and competitors better.
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The profile contains critical company information including*,
- Business description – A detailed description of the company's operations and business divisions.
- Corporate strategy – Analyst's summarization of the company's business strategy.
- SWOT Analysis – A detailed analysis of the company's strengths, weakness, opportunities and threats.
- Company history – Progression of key events associated with the company.
- Major products and services – A list of major products, services and brands of the company.
- Key competitors – A list of key competitors to the company.
- Key employees – A list of the key executives of the company.
- Executive biographies – A brief summary of the executives' employment history.
- Key operational heads – A list of personnel heading key departments/functions.
- Important locations and subsidiaries – A list and contact details of key locations and subsidiaries of the company.
Note*: Some sections may be missing if data is unavailable for the company.
Key benefits of buying this profile include,
You get detailed information about the company and its operations to identify potential customers and suppliers.
- The profile analyzes the company's business structure, operations, major products and services, prospects, locations and subsidiaries, key executives and their biographies and key competitors.
Understand and respond to your competitors' business structure and strategies, and capitalize on their weaknesses. Stay up to date on the major developments affecting the company.
- The company's core strengths and weaknesses and areas of development or decline are analyzed and presented in the profile objectively. Recent developments in the company covered in the profile help you track important events.
Equip yourself with information that enables you to sharpen your strategies and transform your operations profitably.
- Opportunities that the company can explore and exploit are sized up and its growth potential assessed in the profile. Competitive and/or technological threats are highlighted.
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- Key elements such as SWOT analysis and corporate strategy are incorporated in the profile to assist your academic or business research needs.
Table Of Contents
Table of Contents
Section 1 - About the Company
KANA Software, Inc. - Key Information
KANA Software, Inc. - Overview
KANA Software, Inc. - Key Employees
KANA Software, Inc. - Key Employee Biographies
KANA Software, Inc. - Key Operational Heads
KANA Software, Inc. - Major Products and Services
KANA Software, Inc. - History
KANA Software, Inc. - Company Statement
KANA Software, Inc. - Locations And Subsidiaries
Other Locations & Subsidiaries
Section 2 - Company Analysis
KANA Software, Inc. - Business Description
KANA Software, Inc. - Corporate Strategy
KANA Software, Inc. - SWOT Analysis
SWOT Analysis - Overview
KANA Software, Inc. - Strengths
KANA Software, Inc. - Weaknesses
KANA Software, Inc. - Opportunities
KANA Software, Inc. - Threats
KANA Software, Inc. - Key Competitors
Section 3 - Appendix
Note*: Some sections may be missing if data is unavailable for the company
List Of Tables
List of Tables
KANA Software, Inc., Key Information
KANA Software, Inc., Major Products and Services
KANA Software, Inc., History
KANA Software, Inc., Key Employees
KANA Software, Inc., Key Employee Biographies
KANA Software, Inc., Key Operational Heads
KANA Software, Inc., Other Locations
KANA Software, Inc., Subsidiaries
KANA Software, Inc., Key Competitors
KANA Software, Inc., SWOT Analysis
List Of Figures